Data Centre Engineering Operations - Chief Engineer - Hemel Hempstead, LHR DCEO

Job ID: Amazon Data Services UK Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be the focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large-scale projects and new region support from conception to completion, collaborating with engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will create and deliver on key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation at other facilities. The goals of such projects are to drive innovation and resiliency while reducing operational costs.

• Train and support the engineering team in providing electrical and mechanical equipment troubleshooting and operations.
• Implement and execute site or equipment-specific training exercises covering stand by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, etc.
• Oversee day to day operation and maintenance of mechanical and electrical equipment in data center sites.
• Operate independently, with limited direct management.
• Assist in the design and build out of new facilities and perform root cause analysis of equipment failures.
• Act as an escalation point for all facilities related issues within the data center region; work overtime hours as needed to support site stability.
• Troubleshoot and report facility and data center-level events within internal Service Level Agreements (SLA).
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Ensure all safety procedures are adhered to by vendors and AWS staff.
• Respond to off hour emergency calls related to data centers and help investigate, mitigate, and recover incidents.
• Provide after hours support in a 24/7 environment, with reasonable accommodations for physical requirements.

• Experience in MS Excel, Word, and Windows Operating Systems.
• Experience with power management and power monitoring systems.
• City & Guilds/NVQ Level 4 in Electrical or Mechanical Engineering or equivalent knowledge of key electrical competencies and theory.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.

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