Senior Administrator - Children's Speech and Language Therapy

Senior Administrator - Children's Speech and Language Therapy Band 3

Main area Administration Grade Band 3. Contract Permanent: Part time would be considered (4 days a week) Hours.

• Full time
• Part time

37.5 hours per week
Job ref 201-26-550

Site: Carew House, Town Bodmin
Salary £25,760 - £27,476 Per Annum / Pro Rata Salary period Yearly

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations.

Job overview

We are seeking a motivated and experienced Senior Administrator to join our Children's Speech and Language Therapy Administration Team.

The Children's Speech and Language Therapy Service supports children and young people (CYP) and their families across Cornwall. The team delivers care in a variety of settings including clinics, home visits, telephone reviews and educational environments, ensuring accessible and responsive support to meet individual needs.

Working as part of an established and supportive administrative team, the post holder will play a key role in ensuring the smooth and efficient running of the service. You will be responsible for providing high quality administrative support to clinicians and the wider team, contributing to a positive experience for children, families and partner services.

Main duties of the job

• Responsible for the day to day operation and coordination of administrative support for the Children's Speech and Language Therapy Team and SEND pathway, ensuring children, young people, and their families receive an efficient and high quality service.
• Ensure all administrative functions are delivered in line with agreed procedures, protocols, and timescales.
• Maintain consistently high performance standards to support effective and timely service delivery.
• Provide support and guidance to administrative colleagues, contributing to a cohesive and well functioning team.
• Undertake administrative duties as required, ensuring processes run smoothly across the service.
• Act as a key point of contact, ensuring all patients, staff, and visitors are treated in a professional, courteous, and welcoming manner at all times.

Person specification Education / Qualifications and Relevant Experience

• NVQ 3 or Equivalent qualification or experience in administration
• Computer Literacy and Information Technology or equivalent
• Administrative Experience of working in a complex office environment

Skills and Aptitude

• Understanding of confidentiality
• Good organisational and office skills e.g. telephone
• Ability to work in a team

Knowledge and abilities

• Previous NHS or Local Authority experience
• Understanding of Children's Services
• Experience in using NHS software packages i.e. RiO
• Supervisory experience

Only current employees of Cornwall Partnership NHS Foundation Trust, Royal Cornwall Hospitals NHS Trust, Cornwall and Isles of Scilly Integrated Care Board may apply. If you are not currently an employee, your application will not be considered.

Benefits and training

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff
• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.