ETL Systems Ltd in Herefordshire is seeking a Service Desk Analyst to manage daily service desk tasks, including answering calls, logging incidents, and assisting with user support across all sites. The role requires clear communication, customer-facing presence, and basic IT knowledge.
The candidate will be responsible for configuring new equipment and maintaining inventory records, with additional networking duties as needed. Benefits include 33 days' holiday, health cash plan, and flexible working hours.