Do you want to empower change? Join our Technology and Data department.
We believe every childhood is worth fighting for. With over 100 years of experience and the collective strength of our staff, volunteers, supporters, and partners, we are working to end child abuse and neglect for good.
Overview
The Senior Technical Lead (M365) will proactively lead the advancement and maintenance of our M365 platform, focusing on delivering a high quality collaboration and productivity toolset in support of staff and volunteers. This role plays a key part in supporting the NSPCC's mission.
Responsibilities
- Lead the design and implementation of Microsoft 365 solutions aligned with organisational needs.
- Act as the technical authority for M365 services, providing expert guidance and troubleshooting.
- Identify opportunities to enhance work processes or collaboration through the introduction of new M365 features and functionalities.
- Lead design and optimisation of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune, Power Platform).
- Ensure configurations meet NSPCC policies and collaborate with Cyber Security on access controls.
- Support data owners and Information Governance leads in ensuring robust information governance controls.
- Mentor colleagues in the use of M365 tools and technologies and ensure adherence to NSPCC policies.
- Assess Microsoft updates and end of life notices and coordinate necessary actions.
Qualifications
Accountable leadership, promoting a culture of excellence, underpinned by a strong commitment to equality, diversity, and inclusion. Collaborate seamlessly across technical and non technical teams, with proven expertise in architecting and implementing Microsoft 365 solutions.
- Strong understanding of M365 architecture and applications.
- Hands on experience with M365 technologies, adoption, teamwork, and a proactive approach to learning.
- Good understanding of how to deploy Copilot to improve productivity and efficiencies.
- Ability to quickly understand complex concepts, analyse scenarios effectively, and gather requirements with precision.
- Remain calm and confident in high pressure situations to support effective decision making and inspire confidence in others.
- Effectively manage stakeholder relationships and communicate technical concepts clearly to senior audiences.
- Strong written, verbal, and numerical communication skills.
Location
This hybrid role is based in London. You will be expected to work out of our London office one day per week.