ICT Digital Delivery Manager
Devon & Cornwall Police are seeking an ICT Digital Delivery Manager to work at Police Headquarters, Exeter and Police Headquarters, Winfrith, Dorset. Salary is Grade 11, starting at £64,650 per annum rising to £72,972, based on a 37 hour week. The role is permanent and hybrid, with a minimum of 1-2 days in office per week and remaining time remote.
About the role
The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. The senior leadership position focuses on ensuring the core infrastructure is secure, resilient, high performing, and ready for future digital demands.
Responsibilities
- Lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms, Data centres, hybrid cloud environments, storage, backup and resilience; Networks & Connectivity (LAN/WAN, remote access, telephony and mission critical connectivity); Communications (Airwave services and transition to the Emergency Services Network); Cyber & Technical Security (infrastructure security, vulnerability management and remediation).
- Own infrastructure service performance, availability, and continuous improvement.
- Lead supplier and partner relationships, including strategic partners such as BT.
- Manage contracts, SLAs and commercial performance.
- Drive modernisation of infrastructure across hybrid and cloud environments.
- Collaborate with Digital, Innovation and operational stakeholders.
Qualifications
- Proven infrastructure leadership combining technical depth with strategic leadership.
- Extensive experience managing enterprise scale IT infrastructure environments.
- Strong knowledge of cloud, networks, hosting and security domains.
- Experience managing suppliers, contracts and outsourced services.
- Track record of delivering resilient, high availability services.
- Excellent stakeholder engagement and influencing skills.
- Ability to lead teams through change and transformation.
Benefits
- Competitive salary with yearly increments.
- 25 days annual leave, increasing to 30 days after 5 years plus bank holidays (pro rata for part time).
- Access to heavily subsidised gym membership and Blue Light Card Scheme (with £5 one off payment).
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment as required.
- Free onsite parking at many police sites.
- Group insurance scheme via salary sacrifice.
- Support networks including Employee Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities with supportive and flexible plan.
- Flexitime and hybrid working flexibility.