Job Title: Head of International Network Compliance (Senior Director)
Location: London - Hybrid (Hammersmith)
Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.
About the Role
Executive role managing compliance for Capital One's international network operations, reporting to the Vice President of International Network Compliance, and accountable to senior executives and external regulators.
What You'll Do
- Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for international network business operations.
- Serve as authority on evolving compliance expectations, laws and regulations and advise on their impact.
- Promote a culture of compliance risk management, ensuring appropriate monitoring and corrective action.
- Build and collaborate with business partners and support groups to keep products and services within Capital One's compliance risk appetite.
- Interface with regulators globally and support interactions between regulatory bodies.
- Monitor remediation plans for internal or regulatory findings within your area of responsibility.
- Build and lead a small team of compliance professionals, managing people processes such as recruiting, performance, training and development.
- Coach and develop team members, fostering emotional intelligence and positive dynamics.
- Act as strategic advisor on the payments ecosystem, including emerging technologies.
- Oversee Front Line execution and address compliance related challenges.
The skills and experience you need
- Payments risk experience - deep understanding of global payment networks, regulations and third party processors.
- Team leadership - track record of building, motivating and developing high performing teams.
- Regulatory experience - managing regulatory requirements in complex financial environments.
- Innovation leadership - developing creative solutions and driving change.
- Strategic leadership - formulating a vision for a compliance risk management organization.
- Strong business judgment - ability to evaluate complex multi dimensional risks.
- Analytical acumen - formulating appropriate compliance recommendations and advice.
- Influence and consensus building - proven capability to engage peers and senior leadership.
- Intellectual curiosity and self motivation.
- Communication - excellent verbal and written skills, partnering with stakeholders at all levels.
- Presentation skills - ability to communicate effectively with regulators and consultants.
Highly desirable: background in legal, compliance, risk management or regulatory roles within payments on the merchant or network side; experience in a financial regulator role.
Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and only used for applying a reasonable adjustment.