First-Line IT Service Desk Analyst

  • Sivara GmbH
  • 23/06/2026
Full time Information Technology Telecommunications

Job Description

Sivara GmbH is seeking a permanent IMD IT Service Desk Analyst 1st Line for the Greater London area. This full-time role involves supporting IT queries, managing tickets, and providing technical support across Microsoft platforms.

The ideal candidate should possess excellent customer service skills, familiarity with Active Directory and Office 365, and experience using IT Service Management tools like ServiceNow. A supportive work environment with various benefits awaits candidates.