Salary: £28,000 - 49,000 per year
Requirements
- Early in your Business Analyst or systems career
- Naturally curious and analytical
- Comfortable switching between BA work and light support tasks
- Clear and structured in both written and verbal communication
- Able to explain technical ideas in plain English
- Pragmatic, flexible, and solutions-focused
- Happy working in an office-based environment
- Keen to learn and develop rather than specialise too early
- Useful exposure to Azure DevOps or ClickUp
- Basic SQL awareness
- General awareness of coding technologies
- Familiarity with Microsoft tools (Visio, Word, Excel, PowerPoint)
- Understanding of Agile, Waterfall, or Kanban environments
- Experience in a regulated or change-controlled environment is advantageous
Responsibilities
- Working with stakeholders, operational teams, and developers to gather and clarify requirements
- Translating business needs into clear user stories and technical specifications
- Supporting workshops and requirement discussions
- Acting as the communication bridge between users and development teams
- Creating and maintaining documentation, including user stories, technical design documents, project plans, roadmaps, test scripts, and system documentation
- Supporting testing activity, including defining test scope, creating and executing test cases, and logging and tracking defects
- Identifying opportunities for process and service improvement
- Providing occasional IT and systems support, such as answering internal IT queries, basic system administration tasks, and remote support to other offices
- Participating in out-of-hours implementation testing approximately once per week, with time given back in lieu
Technologies
- Azure
- ClickUp
- DevOps
- Excel
- Support
- Kanban
- SQL
- Cloud
More
We are a well-established business located in Kings Hill, Kent, and we are excited to invite a Junior Technical Business Analyst to join our team. We value clear communication and practical solutions over jargon, fostering an environment where our team can adapt to changing priorities. We offer a salary range of £30,000 - £35,000, and promote a supportive atmosphere that encourages learning and development.