Job Description
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive - we succeed togetherTrusting - we choose to trust each otherCustomer committed - we put customers at the heart of our decisionsFuture Focused - we accelerate changeCurious - we turn knowledge into actionRole OverviewAs our Salesforce Administrator (full-time basis), you'll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it.You'll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions-shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability.Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week.Key ResponsibilitiesPlatform ManagementConfigure Salesforce objects, fields, page layouts, record types, and validation rulesManage user accounts, profiles, roles, permission sets, and access controlsMaintain system security and data integrityAutomation & ConfigurationBuild and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etcCreate reports and dashboards for business insightsCustomize Salesforce using declarative tools (no/low code)Data ManagementImport, export, and clean data using tools like Data LoaderPerform regular data audits and deduplicationManage backups and data recovery processesBe familiar with OwnBackup Archiving toolsSystem OptimizationGather requirements from stakeholders and translate them into Salesforce solutionsMonitor platform usage and recommend improvementsStay current with Salesforce releases and new featuresRequired Skills & QualificationsTechnical SkillsStrong knowledge of Salesforce configurationExperience with Flows and automation toolsReporting and dashboard creationBasic understanding of Salesforce data modelFamiliarity with AppExchange appsKnowledge of Apex codeSoft SkillsStrong problem-solving and analytical skillsExcellent communication with technical and non-technical usersAttention to detailAbility to manage multiple requests and prioritiesEducation & CertificationsSalesforce Certified AdministratorPlatform App Builder and Agentforce certifications are a plusTypical Tools UsedSalesforce SetupData LoaderSalesforce Flow BuilderReports & DashboardsAppExchangeJiraCopadoOwnBackUp ArchiveEqual OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at