Salary: £? - ? per year
Requirements
- 10+ years of experience as a Business Analyst in London Market insurance
- 10+ years of experience as a Business Analyst within London Market insurance
- Experience analysing insurance products or product documentation
- Strong analytical and documentation skills
- Experience working with underwriting or product development teams
- Strong understanding of specialty/commercial insurance operations
- Experience documenting underwriting and policy servicing processes to L2/L3 detail
- Previous involvement in PAS transformations or Guidewire programmes
- Understanding of Lloyds and company market operating models
- Exposure to Guidewire implementations
- Specialty insurance product understanding
- Ability to analyse complex product variations
- Strong Excel and data structuring capability
- Workshop support and stakeholder coordination skills
Responsibilities
- Support our clients Product Rationalisation workstream by analysing and structuring existing insurance products across the European business to create a simplified, system-ready product model for Guidewire PolicyCenter
- Identify and catalogue all in-scope European products across classes
- Gather product documentation, including product definitions, coverage structures, rating sheets, underwriting guidelines and policy forms
- Create a structured product inventory register
- Analyse existing products to identify duplicate or overlapping products, variations across jurisdictions, coverage structure differences, optional extensions and endorsements, and regulatory-driven variations
- Support the client in distinguishing true product differences from parameter variations
- Assist the client, Product Owner and client BAs in grouping products into product families, defining core products and variants, identifying opportunities for standardisation, and reducing unnecessary product proliferation
- Develop structured documentation including product definition templates, coverage structure diagrams, product comparison matrices and product rationalisation analysis packs
- Support product rationalisation workshops by preparing analysis materials, documenting decisions and action items, maintaining rationalisation trackers and preparing decision summaries for Product Owner review
- Work with the Guidewire functional architect to ensure product definitions align with Guidewire product model structures, coverage patterns, rating structures and rules configuration
- Facilitate workshops with underwriters, underwriting assistants, operations teams, product owners and SMEs across London Market specialty lines
- Define end-to-end underwriting and policy administration journeys including submission intake, quote, referral, bind, endorsements / MTAs, renewals, cancellation, reinstatement, mid-term servicing, broker interactions, document production and bordereaux / delegated authority touchpoints
- Produce L1/L2/L3 process maps, user journeys, swimlane workflows, pain point analysis, functional requirements, epics, features and user stories
Technologies
- Architect
- Excel
- Support
- Product Owner
More
We are supporting a London-based role focused on product rationalisation and underwriting process analysis across the European and London Market insurance environment. The role works closely with product owners, underwriters, operations teams, SMEs and a Guidewire functional architect to create structured product documentation and align business processes and product definitions with Guidewire PolicyCenter. The working model is 2-3 days per week onsite in London, with the remaining days remote.