Salary: £35,000 - 75,000 per year
Requirements
- 5 years supporting hybrid AD (On Prem & Azure AD) in enterprise environments.
- Deep knowledge of Group Policy (including AGPM), ADFS, AD Connect, and LDAP.
- Strong grasp of Azure AD security (RBAC, Conditional Access, MFA, PIM).
- Proficiency across Windows Server 2016/2019/2022 (legacy familiarity from 2003 is beneficial), DNS/DHCP, DFS, clustering, and Windows PKI.
- Operational excellence with Domain Controllers and FSMO role management.
- Azure PowerShell scripting for automation and support.
- Experience with O365/Exchange Online and Endpoint Management in identity related contexts.
- Strong documentation and communication skills; confident working directly with senior customer stakeholders.
- Familiarity with ServiceNow (Incidents, Requests, Change, Reporting).
Responsibilities
- Administer and maintain hybrid identity infrastructures across on-prem Active Directory and Azure Active Directory (Entra ID), ensuring secure, reliable authentication and directory services.
- Troubleshoot and optimise identity platforms including AD, ADFS, Azure AD Connect/Sync, Entra ID, and LDAP, resolving complex federation, synchronisation, and authentication issues.
- Lead Group Policy lifecycle management, including design, implementation, and controlled deployment using AGPM to ensure consistent and secure configuration baselines.
- Manage core AD infrastructure components such as Domain Controllers, FSMO roles, DNS, DHCP, Sites & Services, ensuring resilience, correct topology, and high availability.
- Implement and enforce Azure AD security controls, including RBAC, Conditional Access, MFA, Identity Protection, PIM, and other Zero Trust aligned safeguards.
- Support Azure-based platforms including Azure Virtual Desktop, Azure Storage, and policy driven automation using PowerShell to streamline operational tasks.
- Administer and support Windows Server environments (2016 through 2025), ensuring proper patching, performance, and service reliability.
- Manage Public Key Infrastructure (PKI) and certificate based authentication, including lifecycle operations, template management, and secure issuance practices.
- Support and maintain Virtualisation Platforms in conjunction with Active Directory and domain architecture best practices.
- Contribute to the design and delivery of identity and infrastructure solutions, including installation, configuration, optimisation, and continuous service improvement initiatives.
- Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use.
- Work within Agile and ITIL aligned processes to drive continuous improvement, operational consistency, and service excellence.
- Deliver clear communication and exceptional customer service, supporting both technical and non technical stakeholders in resolving identity and access related issues.
- Configure and support enterprise integrations, including Azure Enterprise Applications, ADFS integrated services, Single Sign On (SSO), and user/application provisioning for SaaS and PaaS platforms.
Technologies
- Active Directory
- Azure
- Support
- ITIL
- LDAP
- PaaS
- PowerShell
- RBAC
- Security
- ServiceNow
- Windows
- Office 365
- Cloud
- ARM
- CI/CD
- DevOps
- Kubernetes
More
We are looking for an Active Directory Support Specialist to join our team on site at Client Site Aldermaston, where you will play a crucial role in supporting, maintaining, and enhancing our hybrid identity services environment. This position involves delivering expert technical support within a high security public sector setting while contributing to long term service transformation and operational automation initiatives. We value a strong customer focused mindset, the ability to work independently, and a commitment to maintaining security standards. In return, we offer a collaborative working environment where your expertise will drive the evolution of our identity management systems.
last updated 25 week of 2026