A Technical Project Manager (TPM) working within the global Digital Technology Patient Solutions (DTPS) team who leads technology-driven projects from initiation to delivery, acting as the bridge between DT teams and Patient Solutions (Pharmaceutical Research) stakeholders. He is responsible for project planning, risk mitigation, resource allocation, and ensuring software or infrastructure projects meet quality standards on time and within budget.
Key Responsibilities
- Project Management: Managing Global Patient Solutions Lab projects, ensuring adherence to scope, schedule, and budget.
- Technical Deployment: Overseeing all project phases, from initiation to go-live of scientific systems within Patient Solutions scope.
- Lifecycle Management: Overseeing scientific system upgrades, replacement, and decommissioning activities within Patient Solutions scope.
- Technical Oversight: Bridging technical (IT Infrastructure) and non-technical teams to turn high-level directives into actionable technical tasks.
- Planning & Risk Mitigation: Developing detailed project plans, tracking progress, and identifying and resolving potential risks or issues.
- Stakeholder Communication: Managing expectations with internal/external stakeholders and reporting progress to project sponsors.
- Reporting and Compliance: Working with IT Security and Compliance leads to ensure Patient Solutions scope meets requirements and generating reports to reflect ongoing status.
- Documentation & Process Improvement: Responsible for collating system documentation and reducing baseline operations by automating or streamlining processes where possible.
- Occasional Duties: Providing hands on assistance in times of high demand.
Requirements Required Skills & Qualifications
- Technical Expertise: Experience in IT infrastructure or system integration with 5+ years of experience.
- Project Management Expertise: Proficiency in Project Management with at least 3 years of experience.
- Communication: Strong skills in negotiating and communicating complex technical concepts to non technical stakeholders.
- Problem Solving: Ability to resolve technical challenges and manage project slippage.
- Education: Typically requires a Higher National Certificate (HNC) or Higher National Diploma (HND) in Computer Science, Information Technology, or a related field, along with relevant certifications.