Networks Service Desk Team Leader (Managed Networks) Permanent / Full-Time London View position

  • Job Search Place Limited
  • 18/06/2026
Full time Information Technology Telecommunications

Job Description

Role overview

Vorboss is looking for a Team Leader Senior Network Engineer to help manage the connectivity and infrastructure in our network. This includes helping to commission, maintain and upgrade our network infrastructure, and manage the change when required. The senior network engineers will be required to interact with customers, as well as being an escalation point for the Junior Network Engineers, and other members of the team, when issues arise.

The right candidate
  • At least 5 years' experience working within a service desk within an SME / ISP / MSP environment.
  • Proven technical team leading and hands on network engineering experience.
  • Current working knowledge of routing, switching & wireless technologies.
  • Solid understanding of the OSI or TCP/IP model, MPLS/VPLS management and deployment.
  • Excellent knowledge and experience of networking standards, protocols, and technologies.
  • Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack environments.
  • Experience with scripting/programming languages.
  • Experience with building network automation tools.
  • Experience with DDoS mitigation solutions.
  • Knowledge of PCI DSS, ISO 27001, ITIL or equivalent certification frameworks.
Desired skills
  • CCNA
  • CCNP
  • JNCIA Junos, Fortinet NSE 1 and 2
  • Degree educated or equivalent work experience
  • Knowledge of CRM/ERPs like Oracle/Salesforce
Personal Attributes
  • Strong team leading, troubleshooting and analytical skills
  • Ability to manage multiple priorities in a fast paced MSP environment
  • Proactive mindset with a commitment to continuous learning and improvement
  • Methodical, organised, and detail focused
  • Customer focused with excellent verbal and written communication skills
Benefits
  • Employee Share Plan
  • Company pension scheme
  • 25 days of annual leave allowance that increases with years served (excluding bank holidays)
  • Access to Spill, our mental health support partner
  • Cycle to work scheme
  • Half price gym memberships through the healthcare provider
  • Free eye test
  • Hastee app, to help manage your salary and finances
Diversity, inclusion, and equal opportunities

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.