Work Location: Belfast, United Kingdom • Hours: 35
Key Responsibilities
- Lead development teams and deliver development solutions, including component and unit testing.
- Oversee and report on project status, manage project team resources and assignments, ensure milestones are met, and keep projects on schedule and within the budgeted standards.
- Collaborate with LOB TS partners to develop overall development/solutions design deliverables and ensure project estimates include all activities in scope, including project management, application development, software quality assurance reviews, and vendor and contract management.
- Communicate all requirements, project plans, and changes to commitments to all affected team members.
- Define application development vendor strategy, manage vendors and SLAs, and ensure work is delivered according to agreed upon Service Level and Operational Level Agreements.
- Support and develop sound business cases with a focus on reusability, scalability, innovation and enterprise wide solutions.
- Oversee and manage escalated issues to ensure resolution or appropriate redirection.
- Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions.
- Drive stakeholder communication and develop effective stakeholder management required for successful application development delivery.
- Act as an escalation point for all risks and issues affecting the development team and implement mitigation strategies.
- Ensure full compliance with well defined enterprise technology delivery practices, standards, and project management disciplines, consistently applying recognized system development and project management processes, discipline and controls.
- Control changes to development project scope through accepted change management processes, impact assessment and documentation.
- Deliver in line with financial forecast/plan and achieve benefits targets as defined for application development teams.
- Manage and track costs in line with investment governance to deliver agreed outcomes and service levels within budget.
- Oversee demand management and project intake process, ensuring the development team can deliver on intake requirements and financial cost estimations are reviewed and approved.
- Identify all development related project dependencies and risks, and ensure mitigation/contingency plans are in place for identified risks.
- Represent the development team at project stakeholder meetings and obtain buy in from senior management for all key project plans, commitments, and changes, including requirements, quality assurance plans, budget, schedule and scope changes.
- Define and establish appropriate governance structures and processes to ensure that the development team adopts and adheres to all defined operational and service delivery processes.
Team Management Responsibilities
- Manage the overall development/design teams, providing both leadership and technical guidance.
- Set targets and objectives for the team and deliver results.
- Grow team expertise to align with enterprise demand and the Bank's technology direction; assess team skills and capabilities and continually improve value delivered.
- Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork and professionalism.
- Coordinate necessary resources to ensure completion by deadlines.
- Provide coaching, development, succession, recruitment, resource management and overall team leadership, plus regular input into performance and development plans.
- Prioritize and manage own workload to deliver quality results and meet timelines.
- Support a positive work environment that promotes service to the business, quality, innovation and teamwork, and ensure timely communication of issues and points of interest.
- Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.
- Establish effective relationships across multiple business and technology partners, program and project managers.
- Participate in knowledge transfer within the team and business units.
Breadth & Depth
- Expert knowledge of bank technology standards and managing people/projects.
- Advanced understanding of business and organizational practices/disciplines.
- Strong knowledge of external competition and market trends in relation to own business.
- Manage a sizeable group or team of IT professionals (
Experience & Education
- Undergraduate degree or technical certificate (a graduate degree is preferred).
- 7+ years of relevant experience.