Programme Manager - IT Supplier Transition
Contract North East - 4 days per week onsite Outside IR35
We're supporting a key North East client who are looking to engage an experienced IT Service Transition Manager to lead a complex, multi supplier contract transition programme.
This is a critical role, focused on orchestrating the end to end transition of multiple IT service contracts across a number of suppliers. You'll operate at a programme level, taking ownership of delivery rather than supporting or facilitating.
The Role
- Lead and deliver a multi supplier IT Service Contract Transition programme (10 workstreams/projects)
- Act as the central orchestrator across multiple suppliers, each with their own transition teams
- Oversee transitions across infrastructure, applications, EUC and other associated services
- Own the end-to end lifecycle: plan, mobilise, execute, and service acceptance
- Ensure controlled, low-risk transition with minimal disruption to live services
- Drive quality gates, governance, RAID and sign off before go live
- Manage knowledge transfer between incumbent and new suppliers
- Hold suppliers accountable and bring structure to delivery
What We're Looking For
- Proven experience leading (not supporting) large scale, multi supplier transition programmes
- Delivered complex transitions across multiple disciplines (infrastructure, apps, service desk, etc.)
- Strong orchestration capability with the ability to align, challenge and direct multiple suppliers
- Experience working in SIAM or multi vendor environments
- Deep understanding of transition lifecycle, governance, risk and quality gates
- Hands on, self sufficient and comfortable stepping in and taking ownership quickly
- Recent experience delivering similar programmes end to end
If you've led complex multi supplier transitions end to end and are comfortable stepping into a challenging environment to drive delivery, Apply now!