TheNottingham in Nottingham is looking for an IT Service Desk Analyst to be the friendly first point of contact for tech support. You'll diagnose issues and provide resolution via email, phone, or walk-ups while ensuring service levels are met.
This role requires a customer service mindset and operational IT support knowledge, including familiarity with tools like Office 365. You will also benefit from a competitive salary, a 35-hour workweek, and various health and wellbeing resources.