Strategic IT Service Delivery Analyst

Lorien is looking for an enthusiastic Service Delivery Analyst to join their DIGITAL team, supporting the Renewables Business. You will analyze operational IT services to enhance quality and ensure business continuity, while collaborating closely with stakeholders to deliver reliable IT services.

The ideal candidate will excel in stakeholder management, have experience working with ServiceNow, and possess a solid understanding of Agile practices. Opportunities for continuous improvement and customer satisfaction are key components of this role.