Business Analyst (Web / E-commerce)

The Role We're looking for a Business Analyst to join a growing technology team, supporting a range of web, e-commerce and data-driven initiatives. This is an exciting opportunity to join a team evolving towards a multi-skilled, cross-functional BA model, giving you exposure across web platforms, reporting and broader digital transformation work.

• Work closely with stakeholders to gather and define business requirements
• Translate high-level needs into clear, development-ready user stories
• Support delivery across web and e-commerce platforms
• Facilitate workshops and stakeholder engagement sessions
• Collaborate with technical teams, product owners and delivery teams
• Contribute to data/reporting requirements where needed

• 4-5 years' experience as a Business Analyst
• Strong experience working on web projects (ideally e-commerce)
• Solid understanding of customer journeys, online transactions / checkout flows
• Proven ability to translate business requirements into user stories
• Excellent communication skills (working with senior stakeholders)
• Full right to work in the UK (no sponsorship available)

• Experience with data/reporting projects
• Exposure to Business Central or similar platforms
• Familiarity with Agile methodologies and BA tools (e.g. Jira, Confluence)
• BCS certification (or working towards it)