Salary: £8.00 to £12.71 per hour
Job Overview
This role requires full-time on-site attendance in Rayleigh, Essex. Please only apply if you can meet this requirement.
We are a fast-growing web and marketing company focused on delivering strong results for our clients. We are seeking a Junior Web Support Specialist to support in our DevOps/IT Department. The role involves a mixture of website development, digital marketing, and technical in-house operations, while working closely with internal teams and clients.
Working Hours
Monday to Friday, Day Shift, No Weekends
Requirements Technical
- Understanding of SEO (Search Engine Optimisation), Coding (HTML, CSS, Javascript, PHP), AI (Artificial Intelligence)
- Networking and administration for hardware and software
- Basic Adobe or editing skills on front-end software and content management systems
- Skills in productivity suites, such as Microsoft
- Interest in website development, digital marketing and digital operations
Support & Operations
- Setup, troubleshoot and configure website and email
- Setup, troubleshoot and configure VoIP (Voice Over IP)
- Perform migrations and domain transfers for websites
- Manage DNS (Domain Name Server) and hosting tasks
- Maintain multiple client websites by quality control
- Assist in-house teams with technical problem solving, diagnosis
- Assist in-house teams with hardware setups or issues
Client Communication
- Assist clients with website access and updates
- Communicate via phone, email, and attend virtual or in-person meetings
- Work with Project Managers and clients for multiple projects simultaneously
Content & Design
- Support design work (logos, campaigns, landing pages)
- Proofread and assist with content creation
Management, Workflow & Projects
- Begin to manage workload independently, overlooked by your Line Manager
- Support project delivery and timescales by beginning to learn Project Management aspects of the role
- Meet deadlines and KPIs within the department
Preference: Platforms & Tools
- Zoho One Operating System, or similar operating systems/business suites
- WordPress, WooCommerce
- Shopify
- HTML Based website design
- Plesk
Performance
- Report on KPIs and use Analytical Tools to do so
- Keep up with industry trends
Benefits
- Training provided
- Modern and enjoyable office environment
- 20 days holiday, plus all bank holidays paid
- Team-building activities (Summer BBQs, Christmas Events, and more)