Role Description
3rd Level Treasury Systems Support with FIS Integrity Treasury Application
This is a full-time 3rd Level Treasury Systems Support role focused on the FIS Integrity Treasury Application. The position is based in London in a hybrid working model, combining on site work with some flexibility to work from home. Day to day responsibilities include providing advanced technical and functional support for the FIS Integrity Treasury system, investigating and resolving complex incidents, and managing service requests escalated from 1st and 2nd line support teams. The role will require monitoring system performance, performing configuration changes, coordinating application upgrades and patches, and supporting integrations with related finance and banking systems. The specialist will collaborate with treasury, finance, and IT stakeholders to understand user requirements, improve system usability, document solutions and procedures, and contribute to continuous improvement of treasury processes and controls.
Technical Platform Management & Treasury System Integrity
- Configure and maintain FIS Integrity TMS workflows, parameters, and reference data.
- Manage integration architecture across banks, trading platforms, ERP, and market data providers.
- Ensure system configuration aligns with Treasury processes, control standards, and SaaS constraints.
- Maintain technical documentation and configuration baseline to support audit and traceability.
Complex Issue Resolution & Treasury Risk Containment
- Diagnose and resolve high severity system and integration issues.
- Perform cross system root cause analysis covering data, configuration, and integration layers.
- Implement corrective and preventative actions to reduce recurrence of Treasury impacting incidents.
- Analyse incident trends to strengthen platform resilience and reduce operational risk.
Release & Regression Governance with Treasury Assurance
- Define regression testing scope based on Treasury risk and process criticality.
- Validate system changes prior to release against technical and control criteria.
- Approve production deployments and technical release readiness.
- Ensure release execution meets governance, audit, and SaaS requirements.
Controls, Configuration & Audit Governance
- Maintain configuration standards and SoD controls.
- Monitor system access and privileged configuration changes.
- Support internal and external audits with traceable configuration and change evidence.
- Ensure ongoing compliance with Company control and governance framework.
Enhancements & Project Delivery Supporting Treasury Outcomes
- Deliver system enhancements and configuration improvements.
- Support Treasury projects and platform upgrades.
- Translate approved functional requirements into robust system design aligned to SaaS constraints.
System Support Objectives
- System configuration supports business processes accurately.
- Changes are delivered safely without introducing risk.
- Integrations operate reliably across all connected systems.
- System behaviour is consistent and auditable.
- Release cycles are governed and aligned to Treasury operations.
Requirements
- 1-2 years' experience in 2nd/3rd Line Support capacity in FIS Integrity.
- Strong configuration and data model knowledge.
- Strong Treasury business operation understanding.
- Advanced SQL capability.
- Integration experience (APIs, SWIFT, SFTP, ERP).
- Experience with SaaS release models.
Qualifications
- Strong treasury domain knowledge, including Treasury Management and Cash Management, with experience supporting or working in corporate treasury environments.
- Solid Finance and Accounting skills, with the ability to understand financial instruments, cash flows, reconciliations, and reporting requirements.
- Advanced Analytical Skills, including troubleshooting complex system issues, interpreting data, and identifying root causes and process improvements.
- Hands on experience with FIS Integrity Treasury Application or similar treasury management systems, including configuration, support, and upgrades.
- Familiarity with interfaces between treasury systems and banking platforms, ERP, or general ledger systems.
- Proficiency in SQL or similar query tools for analysis and reporting is highly beneficial.
- Experience working in a 3rd line or application support role within financial services or a related sector.
- Strong communication skills, with the ability to work collaboratively with technical teams and non technical business users.
- Organised, detail oriented approach and the ability to manage multiple incidents and change requests in a structured way.
- Bachelor's degree in finance, accounting, information systems, or a related field, or equivalent practical experience.
Desirable
- Experience with ATS or equivalent frameworks.
- Custom reporting and data modelling experience.
- Exposure to global Treasury implementations.
Additional Qualifications
- Degree in IT, Engineering, or Finance.
- Vendor certifications preferred.
Hybrid position with 3 days a week in the office in Central London.
Salary range: £80K - £100K.