Vulnerability Management Lead

Financial Ombudsman Service is looking for a Senior Vulnerability Management Analyst to lead our end to end vulnerability management programme. The role is based in London, Cardiff, Manchester, Coventry or Edinburgh and supports a permanent, full time contract (35hours per week). The senior analyst reports to the Information and Cyber Security Lead.

Salary: £53,833 - £65,000 (London) or £47,470 - £57,701 (other locations).

As the owner of the Vulnerability Management Programme you will:

• Lead and shape the programme, driving how vulnerabilities are identified, assessed and reduced across the organisation.
• Work closely with technical and business stakeholders to embed governance, drive accountability and ensure vulnerabilities are prioritised and remediated.
• Bring structure, insight and clear reporting to the programme, translating complex risk into actionable guidance for technical teams and senior leadership.
• Lead the use of key vulnerability tools such as Qualys, and shape processes, automation and maturity.
• Influence decision making and respond to an evolving threat landscape, strengthening our cyber resilience.

• Strong knowledge of vulnerability management frameworks, lifecycle processes and risk based prioritisation.
• Hands on experience with leading VM platforms (Qualys, Tenable, Rapid7, Microsoft Defender for Cloud).
• Knowledge of exploitability analysis, CVSS scoring and integration of threat intelligence feeds.
• Proven experience engaging technical, business and governance teams to drive remediation accountability.
• Understanding of relevant cybersecurity standards, regulations and frameworks (NIST, SOC2, ISO27001, Cyber Essentials, etc.).
• Ability to communicate technical concepts to non technical stakeholders, including executives.
• Strong analytical and problem solving skills, with a keen eye for detail.
• Excellent written and verbal communication skills, with the ability to produce clear, concise reports.
• Capacity to manage multiple projects and prioritise tasks effectively.

• Hybrid working model - remote, hybrid or in office with a flexible working pattern.
• 25 days holiday entitlement, with the option to buy or sell days.
• Generous pension scheme.
• Family friendly policies, enhanced maternity pay, carers and dependants leave.
• Employer provided benefits: private medical insurance, virtual GP, critical illness cover, life assurance cover.
• Voluntary benefits: technology scheme, cycle to work scheme, will writing service, etc.
• Gym membership discounts and a fully equipped on site gym (London only).
• Health and wellbeing support including mental health resources.
• Career development opportunities: courses, mentorship, promotions.

The Financial Ombudsman Service is an equal opportunity employer. All applicants will be treated fairly and in accordance with the law, with no discrimination on the basis of gender, marital status, race, religion, colour, age, disability or sexual orientation. We celebrate diversity, are committed to creating an inclusive environment and are proud to be a Disability Confident Leader. Disabled candidates who meet the minimum criteria will be progressed to the next stage of the process. We welcome applications from under represented groups and encourage applicants to inform us of any reasonable adjustments required.