Network & Communications Engineer

Department: Enterprise Technology

Employment Type: Full Time

Location: Horsham

Reporting To: Michael Edeson

We're hiring a Network & Communications Engineer to support and develop our network, infrastructure and communication systems across Benchmark.

You will take ownership of maintaining and improving core network services, ensuring performance, security and availability across the business. This includes working on both day-to-day operations and project delivery.

This role sits within the Enterprise Technology team and offers broad exposure across infrastructure, cloud and networking.

• Support and manage network infrastructure including LAN, WAN and wireless
• Maintain and troubleshoot routers, switches, firewalls and VPNs
• Work with the Service Desk to resolve escalated incidents and requests
• Monitor network performance, identify issues and implement improvements
• Support telecoms, telephony and collaboration systems
• Work with third-party providers to maintain service availability and performance
• Support access to core infrastructure, including servers (on-prem and Azure)
• Contribute to the management of Active Directory, Office 365 and backups
• Ensure systems are secure, compliant and aligned to best practice
• Support audit activity and remediate control weaknesses
• Work closely with Information Security on risk, controls and compliance
• Deliver infrastructure and network-related projects
• Produce and maintain technical documentation
• Support and educate users and teams on infrastructure and network practices

• Strong networking fundamentals (TCP/IP, routing, switching)
• Experience with firewalls, wireless networks, VPNs and network security
• Experience working within a technology or infrastructure team
• Experience managing ticket-based workloads (incidents, problems, changes)
• Strong troubleshooting and problem-solving capability
• Ability to document technical solutions clearly

• Experience with virtualisation (on-prem or cloud)
• Knowledge of Microsoft technologies (Windows Server, Active Directory, Group Policy)
• Exposure to Azure and cloud-based infrastructure
• Basic scripting (PowerShell)
• Understanding of SSO and MFA
• Familiarity with ITIL frameworks

You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.

We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham's main line train station.