Senior ServiceNow Developer In this role you will be responsible for building high-quality, maintainable solutions using best-practice patterns. This role will balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.) Build reusable, scalable components using out-of-the-box functionality Minimise customisation and avoid introducing technical debt Develop and maintain integrations (REST/SOAP APIs, external systems) Work closely with architects to align on design standards and guardrails Troubleshoot and resolve platform issues Contribute to documentation and knowledge sharing Required Experience Strong hands-on ServiceNow development experience Experience across multiple modules (not limited to one area) Advanced Scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer) Experience building integrations and working with APIs Solid understanding of CMDB and data structures Proven ability to deliver independently in a senior capacity ServiceNow Certified Application Developer (CAD) - desirable Data foundations - mandatory Key Attributes Delivery-focused and practical Avoids over-engineering Comfortable operating as a senior developer in a small team This role will be remote with occasional travel to UK client site(s) and will fall Inside IR35. Candidates must be sole UK Nationals and hold, or be eligible for, UK Government SC clearance. JBRP1_UKTJ
24/06/2026
Full time
Senior ServiceNow Developer In this role you will be responsible for building high-quality, maintainable solutions using best-practice patterns. This role will balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.) Build reusable, scalable components using out-of-the-box functionality Minimise customisation and avoid introducing technical debt Develop and maintain integrations (REST/SOAP APIs, external systems) Work closely with architects to align on design standards and guardrails Troubleshoot and resolve platform issues Contribute to documentation and knowledge sharing Required Experience Strong hands-on ServiceNow development experience Experience across multiple modules (not limited to one area) Advanced Scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer) Experience building integrations and working with APIs Solid understanding of CMDB and data structures Proven ability to deliver independently in a senior capacity ServiceNow Certified Application Developer (CAD) - desirable Data foundations - mandatory Key Attributes Delivery-focused and practical Avoids over-engineering Comfortable operating as a senior developer in a small team This role will be remote with occasional travel to UK client site(s) and will fall Inside IR35. Candidates must be sole UK Nationals and hold, or be eligible for, UK Government SC clearance. JBRP1_UKTJ
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
24/06/2026
Contractor
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
ServiceNow Platform Architect Shape the Future of Enterprise Digital Services Synergize Consulting is working with our client who are supporting a major UK Government programme and is seeking several experienced ServiceNow Platform Architect to play a key role in the design, governance, and evolution of a secure enterprise ServiceNow environment. This is an opportunity to work on large-scale digital transformation initiatives, helping to define and deliver the ServiceNow platform strategy across a complex and highly regulated environment. You'll work at the forefront of platform innovation, driving architecture best practice, automation, and service excellence across critical business services. The Opportunity As a ServiceNow Platform Architect, you will be responsible for the overall design, architecture, and technical governance of the ServiceNow platform. Working closely with business stakeholders, enterprise architects, product owners, and development teams, you will ensure solutions are scalable, secure, and aligned to both business objectives and platform best practices. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, including Discovery, Service Mapping, Event Management, and CMDB strategy, while helping shape the future roadmap of the ServiceNow platform. Key Responsibilities Define and maintain the ServiceNow platform architecture and roadmap Provide technical leadership and architectural governance across ServiceNow initiatives Design scalable and secure ServiceNow solutions aligned with business and operational requirements Lead the architecture of ITOM capabilities including Discovery, Service Mapping, Event Management, and CMDB Collaborate with enterprise architects and technical teams to ensure integration with wider technology ecosystems Establish and promote ServiceNow development standards, best practices, and governance Review and approve solution designs produced by development teams Support platform upgrades, enhancements, and continuous improvement initiatives Provide technical guidance to developers, administrators, and project teams Produce and maintain architectural documentation and technical standards Skills & Experience Proven experience as a ServiceNow Architect or Senior ServiceNow Technical Lead Deep understanding of ServiceNow platform architecture and capabilities Extensive experience across ServiceNow ITOM and ITSM modules Strong knowledge of Discovery, Service Mapping, Event Management, CMDB, and platform integrations Experience designing enterprise-scale ServiceNow solutions Strong understanding of platform governance, security, and best practices Experience integrating ServiceNow with third-party systems and enterprise tooling Experience working within Agile delivery environments Excellent stakeholder management and communication skills Desirable ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Master Architect (CMA) ServiceNow Certified Implementation Specialist - ITOM Experience delivering large-scale ServiceNow transformation programmes Knowledge of ITIL and service management frameworks Experience working within highly regulated and secure environments Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Successful candidates will be required to satisfy all Government security vetting requirements What's on Offer? ? Opportunity to influence the architecture of a critical enterprise ServiceNow platform ? Exposure to large-scale ServiceNow, ITOM, and digital transformation programmes ? Long-term programme stability and career-enhancing experience ? Hybrid working with flexibility around delivery requirements ? Collaborative environment working alongside senior architects and technical leaders ? The opportunity to contribute to high-profile government digital transformation initiatives Location Hybrid working with occasional travel to customer sites across South West England. If you're an experienced ServiceNow Architect looking to play a leading role in the delivery of secure, large-scale ServiceNow solutions, we'd love to hear from you.
24/06/2026
Contractor
ServiceNow Platform Architect Shape the Future of Enterprise Digital Services Synergize Consulting is working with our client who are supporting a major UK Government programme and is seeking several experienced ServiceNow Platform Architect to play a key role in the design, governance, and evolution of a secure enterprise ServiceNow environment. This is an opportunity to work on large-scale digital transformation initiatives, helping to define and deliver the ServiceNow platform strategy across a complex and highly regulated environment. You'll work at the forefront of platform innovation, driving architecture best practice, automation, and service excellence across critical business services. The Opportunity As a ServiceNow Platform Architect, you will be responsible for the overall design, architecture, and technical governance of the ServiceNow platform. Working closely with business stakeholders, enterprise architects, product owners, and development teams, you will ensure solutions are scalable, secure, and aligned to both business objectives and platform best practices. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, including Discovery, Service Mapping, Event Management, and CMDB strategy, while helping shape the future roadmap of the ServiceNow platform. Key Responsibilities Define and maintain the ServiceNow platform architecture and roadmap Provide technical leadership and architectural governance across ServiceNow initiatives Design scalable and secure ServiceNow solutions aligned with business and operational requirements Lead the architecture of ITOM capabilities including Discovery, Service Mapping, Event Management, and CMDB Collaborate with enterprise architects and technical teams to ensure integration with wider technology ecosystems Establish and promote ServiceNow development standards, best practices, and governance Review and approve solution designs produced by development teams Support platform upgrades, enhancements, and continuous improvement initiatives Provide technical guidance to developers, administrators, and project teams Produce and maintain architectural documentation and technical standards Skills & Experience Proven experience as a ServiceNow Architect or Senior ServiceNow Technical Lead Deep understanding of ServiceNow platform architecture and capabilities Extensive experience across ServiceNow ITOM and ITSM modules Strong knowledge of Discovery, Service Mapping, Event Management, CMDB, and platform integrations Experience designing enterprise-scale ServiceNow solutions Strong understanding of platform governance, security, and best practices Experience integrating ServiceNow with third-party systems and enterprise tooling Experience working within Agile delivery environments Excellent stakeholder management and communication skills Desirable ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Master Architect (CMA) ServiceNow Certified Implementation Specialist - ITOM Experience delivering large-scale ServiceNow transformation programmes Knowledge of ITIL and service management frameworks Experience working within highly regulated and secure environments Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Successful candidates will be required to satisfy all Government security vetting requirements What's on Offer? ? Opportunity to influence the architecture of a critical enterprise ServiceNow platform ? Exposure to large-scale ServiceNow, ITOM, and digital transformation programmes ? Long-term programme stability and career-enhancing experience ? Hybrid working with flexibility around delivery requirements ? Collaborative environment working alongside senior architects and technical leaders ? The opportunity to contribute to high-profile government digital transformation initiatives Location Hybrid working with occasional travel to customer sites across South West England. If you're an experienced ServiceNow Architect looking to play a leading role in the delivery of secure, large-scale ServiceNow solutions, we'd love to hear from you.
We have an exciting job opportunity for ServiceNow Architect role at London, UK - Contract/FTE Role: ServiceNow Architect Duration: Contract/FTE Location: London, UK (02 Days onsite in a week) Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
24/06/2026
We have an exciting job opportunity for ServiceNow Architect role at London, UK - Contract/FTE Role: ServiceNow Architect Duration: Contract/FTE Location: London, UK (02 Days onsite in a week) Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
Location: Fully on-site - Hampshire Day Rate: £850 - £900 per day Inside IR35 Pigment is a change and transformation consultancy. We partner with other consultancies to deliver a 'one team approach' for solving complex change across sectors including Central and Local, Government, Defence and National Security, Transport, Finance. We are building a high-performing ServiceNow Developer team to deliver across complex programmes within our defence portfolio. You will play a pivotal role in supporting our partners through changing and evolving requirements, helping to establish and strengthen internal capability for the future, delivering secure and innovative solutions within a mission-critical environment You'll be responsible for designing, developing and enhancing ServiceNow capabilities, working closely with technical and business stakeholders to deliver robust, scalable solutions across the platform. If you have over 2-3 years' experience as a ServiceNow Developer, working in the defence, national security or other regulated environments this would be an ideal opportunity for you to develop, especially if you are looking to obtain UK Developed Vetting (DV), enabling you to work on highly sensitive, complex programmes. As a Pigment ServiceNow consultant you must hold either active UK Developed Vetting (DV) or activeSC security clearance with the ability to obtain DV clearance. Please note that you must be eligible to obtain UK Developed Vetting (DV). This level of clearance can take up to 90 days so we are looking for people who are committed to the process. Why Pigment? You'll work across high impact, complex programmes where your work matters. At Pigment, collaboration is at the heart of everything we do; we value people who can challenge and deliver, while working seamlessly across a blended delivery team. If you'd like to know more, please apply directly or to and one of our team will be in touch to discuss. RSG Plc is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
24/06/2026
Full time
Location: Fully on-site - Hampshire Day Rate: £850 - £900 per day Inside IR35 Pigment is a change and transformation consultancy. We partner with other consultancies to deliver a 'one team approach' for solving complex change across sectors including Central and Local, Government, Defence and National Security, Transport, Finance. We are building a high-performing ServiceNow Developer team to deliver across complex programmes within our defence portfolio. You will play a pivotal role in supporting our partners through changing and evolving requirements, helping to establish and strengthen internal capability for the future, delivering secure and innovative solutions within a mission-critical environment You'll be responsible for designing, developing and enhancing ServiceNow capabilities, working closely with technical and business stakeholders to deliver robust, scalable solutions across the platform. If you have over 2-3 years' experience as a ServiceNow Developer, working in the defence, national security or other regulated environments this would be an ideal opportunity for you to develop, especially if you are looking to obtain UK Developed Vetting (DV), enabling you to work on highly sensitive, complex programmes. As a Pigment ServiceNow consultant you must hold either active UK Developed Vetting (DV) or activeSC security clearance with the ability to obtain DV clearance. Please note that you must be eligible to obtain UK Developed Vetting (DV). This level of clearance can take up to 90 days so we are looking for people who are committed to the process. Why Pigment? You'll work across high impact, complex programmes where your work matters. At Pigment, collaboration is at the heart of everything we do; we value people who can challenge and deliver, while working seamlessly across a blended delivery team. If you'd like to know more, please apply directly or to and one of our team will be in touch to discuss. RSG Plc is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
ServiceNow Developer - CSM/HRSD London, United Kingdom Posted 10 months ago Tech stack JavaScript UI HTML5 CSS Frontend Requirements Hands on experience developing with ServiceNow (CSM, ITSM, HRSD, etc.) Good front end skills: JavaScript, HTML, CSS Experience building custom dashboards & workflows with UI Builder or Service Portal Familiarity with integrations Compensation Competitive Role type Full time Visa sponsorship Not provided
24/06/2026
Full time
ServiceNow Developer - CSM/HRSD London, United Kingdom Posted 10 months ago Tech stack JavaScript UI HTML5 CSS Frontend Requirements Hands on experience developing with ServiceNow (CSM, ITSM, HRSD, etc.) Good front end skills: JavaScript, HTML, CSS Experience building custom dashboards & workflows with UI Builder or Service Portal Familiarity with integrations Compensation Competitive Role type Full time Visa sponsorship Not provided
ITTRP Pvt Ltd is seeking a ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions. The successful candidate will possess deep expertise in the ServiceNow platform and strong technical architecture skills. Key responsibilities include serving as a technical authority, driving the platform strategy, and mentoring ServiceNow developers. Ideal candidates will have experience with ITSM and additional modules like ITOM, HRSD, and more.
24/06/2026
Full time
ITTRP Pvt Ltd is seeking a ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions. The successful candidate will possess deep expertise in the ServiceNow platform and strong technical architecture skills. Key responsibilities include serving as a technical authority, driving the platform strategy, and mentoring ServiceNow developers. Ideal candidates will have experience with ITSM and additional modules like ITOM, HRSD, and more.
Overview To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. This role is focused on designing, coding, and delivering scalable, high impact solutions on the ServiceNow platform while supporting the bank's digital transformation. Responsibilities Develop and deliver high quality software solutions using industry aligned programming languages, frameworks, and tools. Ensure code is scalable, maintainable, and optimized for performance. Collaborate cross functionally with product managers, designers and engineers to define requirements, devise solution strategies, and ensure alignment with business objectives. Participate in code reviews, promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities. Adhere to secure coding practices to mitigate vulnerabilities and protect sensitive data. Implement effective unit testing practices to ensure proper code design, readability, and reliability. Guide junior developers to achieve high quality outcomes. Qualifications Proven expertise in ServiceNow solution architecture and design. Deep mastery of the ServiceNow platform. Ability to mentor and coach junior developers. Experience with AI capabilities, including agent design and development (highly valued). Demonstrated track record of ServiceNow platform integrations. Hands on experience with ServiceNow UI Builder development. Strong problem solving skills and the ability to develop innovative solutions. Key Skills Risk and controls management. Change and transformation processes. Business acumen and strategic thinking. Digital and technology proficiency. Effective communication and influencing skills.
24/06/2026
Full time
Overview To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. This role is focused on designing, coding, and delivering scalable, high impact solutions on the ServiceNow platform while supporting the bank's digital transformation. Responsibilities Develop and deliver high quality software solutions using industry aligned programming languages, frameworks, and tools. Ensure code is scalable, maintainable, and optimized for performance. Collaborate cross functionally with product managers, designers and engineers to define requirements, devise solution strategies, and ensure alignment with business objectives. Participate in code reviews, promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities. Adhere to secure coding practices to mitigate vulnerabilities and protect sensitive data. Implement effective unit testing practices to ensure proper code design, readability, and reliability. Guide junior developers to achieve high quality outcomes. Qualifications Proven expertise in ServiceNow solution architecture and design. Deep mastery of the ServiceNow platform. Ability to mentor and coach junior developers. Experience with AI capabilities, including agent design and development (highly valued). Demonstrated track record of ServiceNow platform integrations. Hands on experience with ServiceNow UI Builder development. Strong problem solving skills and the ability to develop innovative solutions. Key Skills Risk and controls management. Change and transformation processes. Business acumen and strategic thinking. Digital and technology proficiency. Effective communication and influencing skills.
3761 Barclays - BX - UK is seeking a software developer to design and develop innovative solutions on the ServiceNow platform. The role focuses on scalable, high-impact software tailored to the bank's digital transformation, with responsibilities including coding, code review, and mentoring junior developers. The ideal candidate will have proven expertise in ServiceNow solution architecture, a strong ability to collaborate cross-functionally, and experience with AI capabilities. Join us to drive technological advancements within the bank.
24/06/2026
Full time
3761 Barclays - BX - UK is seeking a software developer to design and develop innovative solutions on the ServiceNow platform. The role focuses on scalable, high-impact software tailored to the bank's digital transformation, with responsibilities including coding, code review, and mentoring junior developers. The ideal candidate will have proven expertise in ServiceNow solution architecture, a strong ability to collaborate cross-functionally, and experience with AI capabilities. Join us to drive technological advancements within the bank.
ServiceNow Developer - 12 months - £700 per day - SC Cleared Rate : £700 per day Location : Remote/London (2 days per week) Duration : 12 months The role: A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project lifecycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical solutions. If you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.
24/06/2026
Full time
ServiceNow Developer - 12 months - £700 per day - SC Cleared Rate : £700 per day Location : Remote/London (2 days per week) Duration : 12 months The role: A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project lifecycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical solutions. If you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.
ServiceNow Developer - 12 months - £700 per day - SC Cleared Rate: £700 per day Location: Remote/London (2 days per week) Duration: 12 months The role A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project lifecycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical solutions. If you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.
24/06/2026
Full time
ServiceNow Developer - 12 months - £700 per day - SC Cleared Rate: £700 per day Location: Remote/London (2 days per week) Duration: 12 months The role A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project lifecycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical solutions. If you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.
3761 Barclays - BX - UK is seeking a Senior ServiceNow Developer in Glasgow to transform the colleague experience through innovative HR Service Delivery solutions. You will work closely with HR and Technology stakeholders to design and implement scalable solutions integrated with Workday and the Microsoft ecosystem. The ideal candidate has experience at enterprise scale with ServiceNow, strong communication skills, and a passion for modern HR platforms. This role offers a unique opportunity to influence and drive transformation in a dynamic environment.
24/06/2026
Full time
3761 Barclays - BX - UK is seeking a Senior ServiceNow Developer in Glasgow to transform the colleague experience through innovative HR Service Delivery solutions. You will work closely with HR and Technology stakeholders to design and implement scalable solutions integrated with Workday and the Microsoft ecosystem. The ideal candidate has experience at enterprise scale with ServiceNow, strong communication skills, and a passion for modern HR platforms. This role offers a unique opportunity to influence and drive transformation in a dynamic environment.
Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.
24/06/2026
Full time
Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.
Emergn is a technology and management consultancy with a mission to set our clients free. No dependency. No short-term fix. Just teaching them the real cure to their problems, so they can stay ahead of their competitors now and forever. A different kind of consultancy like this needs a different kind of team. One you might be just the right fit for. This is a place for people who want to: - Make a real difference. Here, you solve problems for real. No endless engagements or running up the clock. You get to see how change really works for some of the world's greatest businesses. - Never stop growing. We turn our expertise back on ourselves. Here, you're always learning, stretching your thinking at the cutting edge of how organizations grow, which means staying at the cutting edge of your own growth too. - Belong everywhere. We're a global community of experts who work without borders. Friendly, supportive, and genuinely collaborative. Because when you're trying to change an industry, you need people who have each other's backs. As an Senior Fullstack Developer at Emergn, you'll work across the full stack, collaborate with cross functional teams, and contribute to scalable, high quality delivery. Join our team and let's change the game together! We want you to: Design, develop, and maintain automation solutions within ShareDo or similar legal technology platforms. Build and optimize workflows, case management systems, and document automation processes to support legal operations Collaborate with legal and technical teams to translate business requirements into scalable, automated solutions. Ensure data integrity, compliance, and security standards are met in all automation implementations. Monitor performance and continuously improve workflows to enhance productivity and user experience. Stay updated on trends in legal automation, workflow platforms, and no/low-code tools. This job might be for you if you: Software development experience, ideally with SaaS platforms Ability to work across UI, backend, and database layers Experience with complex domains and integrations Interest in using AI to enhance engineering work Nice to have: Experience designing and configuring no-code / low-code (as example ServiceNow, Salesforce) Knowledge of .NET CLR internals or advanced SQL tuning Experience with event driven architectures or event sourcing Familiarity with Elastic, Kurrent, Azure, or Pulumi What we offer: Salary 3000 - 5000 EUR gross/month Work within a dynamic international team of experts. Excellent opportunity for personal and professional development. Flexible work model and the freedom to choose the tools that suit you best - Mac or Windows. Ability to work with modern technologies. Extensive catalogue of educational programs, the possibility of training and certification at the expense of the company. 20 working days of vacation per year. Life and disability insurance. Health insurance. Big free parking. Birthday gift. About Emergn We're Emergn. A technology and management consultancy that believes sustainable competitive advantage doesn't come from the latest tech or hottest trend - it comes from the way you work. That's why our goal is to embed a complete work operating system within our customers' businesses, so they stop reacting to change and start creating it. We do this across three areas: shaping processes to be faster, clearer, and more innovative; developing people so inspiration comes from within the organization; and designing technology solutions that bring it all together. The result? Companies don't just get ahead for a moment. They stay ahead for an era. And make it theirs.
24/06/2026
Full time
Emergn is a technology and management consultancy with a mission to set our clients free. No dependency. No short-term fix. Just teaching them the real cure to their problems, so they can stay ahead of their competitors now and forever. A different kind of consultancy like this needs a different kind of team. One you might be just the right fit for. This is a place for people who want to: - Make a real difference. Here, you solve problems for real. No endless engagements or running up the clock. You get to see how change really works for some of the world's greatest businesses. - Never stop growing. We turn our expertise back on ourselves. Here, you're always learning, stretching your thinking at the cutting edge of how organizations grow, which means staying at the cutting edge of your own growth too. - Belong everywhere. We're a global community of experts who work without borders. Friendly, supportive, and genuinely collaborative. Because when you're trying to change an industry, you need people who have each other's backs. As an Senior Fullstack Developer at Emergn, you'll work across the full stack, collaborate with cross functional teams, and contribute to scalable, high quality delivery. Join our team and let's change the game together! We want you to: Design, develop, and maintain automation solutions within ShareDo or similar legal technology platforms. Build and optimize workflows, case management systems, and document automation processes to support legal operations Collaborate with legal and technical teams to translate business requirements into scalable, automated solutions. Ensure data integrity, compliance, and security standards are met in all automation implementations. Monitor performance and continuously improve workflows to enhance productivity and user experience. Stay updated on trends in legal automation, workflow platforms, and no/low-code tools. This job might be for you if you: Software development experience, ideally with SaaS platforms Ability to work across UI, backend, and database layers Experience with complex domains and integrations Interest in using AI to enhance engineering work Nice to have: Experience designing and configuring no-code / low-code (as example ServiceNow, Salesforce) Knowledge of .NET CLR internals or advanced SQL tuning Experience with event driven architectures or event sourcing Familiarity with Elastic, Kurrent, Azure, or Pulumi What we offer: Salary 3000 - 5000 EUR gross/month Work within a dynamic international team of experts. Excellent opportunity for personal and professional development. Flexible work model and the freedom to choose the tools that suit you best - Mac or Windows. Ability to work with modern technologies. Extensive catalogue of educational programs, the possibility of training and certification at the expense of the company. 20 working days of vacation per year. Life and disability insurance. Health insurance. Big free parking. Birthday gift. About Emergn We're Emergn. A technology and management consultancy that believes sustainable competitive advantage doesn't come from the latest tech or hottest trend - it comes from the way you work. That's why our goal is to embed a complete work operating system within our customers' businesses, so they stop reacting to change and start creating it. We do this across three areas: shaping processes to be faster, clearer, and more innovative; developing people so inspiration comes from within the organization; and designing technology solutions that bring it all together. The result? Companies don't just get ahead for a moment. They stay ahead for an era. And make it theirs.
Job Tittle: Python Developer (Automation)/Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: [Insert Deadline] We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
24/06/2026
Contractor
Job Tittle: Python Developer (Automation)/Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: [Insert Deadline] We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Tittle: Python Developer (Automation)/ Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: Insert Deadline We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
24/06/2026
Contractor
Job Tittle: Python Developer (Automation)/ Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: Insert Deadline We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/06/2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior ServiceNow Developer In this role you will be responsible for building high-quality, maintainable solutions using best-practice patterns. This role will balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.) Build reusable, scalable components using out-of-the-box functionality Minimise customisation and avoid introducing technical debt Develop and maintain integrations (REST/SOAP APIs, external systems) Work closely with architects to align on design standards and guardrails Troubleshoot and resolve platform issues Contribute to documentation and knowledge sharing Required Experience Strong hands-on ServiceNow development experience Experience across multiple modules (not limited to one area) Advanced Scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer) Experience building integrations and working with APIs Solid understanding of CMDB and data structures Proven ability to deliver independently in a senior capacity ServiceNow Certified Application Developer (CAD) - desirable Data foundations - mandatory Key Attributes Delivery-focused and practical Avoids over-engineering Comfortable operating as a senior developer in a small team This role will be remote with occasional travel to UK client site(s) and will fall Inside IR35. Candidates must be sole UK Nationals and hold, or be eligible for, UK Government SC clearance.
23/06/2026
Contractor
Senior ServiceNow Developer In this role you will be responsible for building high-quality, maintainable solutions using best-practice patterns. This role will balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.) Build reusable, scalable components using out-of-the-box functionality Minimise customisation and avoid introducing technical debt Develop and maintain integrations (REST/SOAP APIs, external systems) Work closely with architects to align on design standards and guardrails Troubleshoot and resolve platform issues Contribute to documentation and knowledge sharing Required Experience Strong hands-on ServiceNow development experience Experience across multiple modules (not limited to one area) Advanced Scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer) Experience building integrations and working with APIs Solid understanding of CMDB and data structures Proven ability to deliver independently in a senior capacity ServiceNow Certified Application Developer (CAD) - desirable Data foundations - mandatory Key Attributes Delivery-focused and practical Avoids over-engineering Comfortable operating as a senior developer in a small team This role will be remote with occasional travel to UK client site(s) and will fall Inside IR35. Candidates must be sole UK Nationals and hold, or be eligible for, UK Government SC clearance.
ServiceNow Developer (SC Cleared) | 6 Month Contract | London, Manchester or Ipswich ServiceNow Developer required for an initial 6-month contract with a leading consultancy delivering transformation programmes. Location: London, Manchester or Ipswich (Hybrid) Contract: 6 months (Likely Extension) Clearance: Active SC Clearance Required Key Skills Required: 3+ years' ServiceNow Development experience Strong ServiceNow ITSM experience JavaScript, Glide API, Business Rules, Client Scripts, Flow Designer REST/SOAP integrations, Integration Hub and MID Server CMDB and ServiceNow platform configuration Agile/Scrum delivery experience ITIL knowledge ServiceNow CSA and/or CAD Certification ITOM, Discovery, Service Mapping or Event Management experience SecOps, GRC or HRSD exposure Government, Defence or Public Sector experience a distinct advantage You will be responsible for designing, developing and supporting ServiceNow solutions across a range of enterprise environments, working closely with architects, business analysts and stakeholders to deliver scalable, secure and high-quality solutions. Please note: Active SC Clearance is essential for this role.
23/06/2026
Contractor
ServiceNow Developer (SC Cleared) | 6 Month Contract | London, Manchester or Ipswich ServiceNow Developer required for an initial 6-month contract with a leading consultancy delivering transformation programmes. Location: London, Manchester or Ipswich (Hybrid) Contract: 6 months (Likely Extension) Clearance: Active SC Clearance Required Key Skills Required: 3+ years' ServiceNow Development experience Strong ServiceNow ITSM experience JavaScript, Glide API, Business Rules, Client Scripts, Flow Designer REST/SOAP integrations, Integration Hub and MID Server CMDB and ServiceNow platform configuration Agile/Scrum delivery experience ITIL knowledge ServiceNow CSA and/or CAD Certification ITOM, Discovery, Service Mapping or Event Management experience SecOps, GRC or HRSD exposure Government, Defence or Public Sector experience a distinct advantage You will be responsible for designing, developing and supporting ServiceNow solutions across a range of enterprise environments, working closely with architects, business analysts and stakeholders to deliver scalable, secure and high-quality solutions. Please note: Active SC Clearance is essential for this role.
Purpose of the role To support the organisation, achieve its strategic objectives by identifying business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Expectations Advise and influence decision-making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate the four LEAD behaviours: Listen and be authentic; Energise and inspire; Align across the enterprise; Develop others. For an individual contributor, lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively. Communicate complex information; complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. About the Role In this role, you'll work at the forefront of Microsoft 365, Power Platform, and Copilot Studio innovation, helping shape how AI-driven automation and digital solutions are designed, prioritised, and adopted across the organisation. You'll act as the critical bridge between business needs and technical delivery, ensuring solutions are aligned to real colleague problems, measurable outcomes, and enterprise governance standards. You'll be embedded in a programme operating at genuine enterprise scale, with high visibility and tangible impact. In return, you'll gain deep exposure to modern AI platforms, complex enterprise environments, and a delivery model that actively invests in best-practice analysis, continuous improvement, and career growth. Key Responsibilities Demonstrate strong experience in business analysis across digital, data, or automation initiatives, ideally within Microsoft Viva, M365, Power Platform, or AI-enabled solutions. Be confident eliciting, analysing, and documenting requirements using a range of techniques (workshops, journey mapping, user stories, process modelling) across technical and non-technical stakeholders. Translate colleague and business needs into clear problem statements, functional requirements, and value hypotheses that inform solution design and prioritisation. Work closely with developers, solution architects, and product owners to ensure requirements are feasible, secure, and aligned with enterprise standards and target architectures. Support delivery of automation use cases, helping define conversation flows, triggers, data needs, success metrics, and adoption considerations. Apply strong analytical thinking to identify opportunities for simplification, automation, and productivity improvement across end-to-end colleague processes. Help define and track benefits, KPIs, and outcomes, ensuring solutions deliver measurable value to colleagues and the wider organisation. Desired Skills and Experience Familiarity with concepts such as conversational journeys, intent definition, escalation paths, and responsible AI considerations. Understanding of enterprise integration landscapes, including systems such as ServiceNow, Workday, or Microsoft Graph, from a requirements and dependency perspective. Exposure to governance, risk, compliance, and data protection considerations within large, regulated organisations. Strong stakeholder management skills, with the ability to balance competing priorities and align multiple teams around shared outcomes. A structured, inquisitive mindset, with the ability to adapt quickly as Copilot and AI capabilities evolve within the Microsoft ecosystem. Additional Information You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location: Canary Wharf, London.
23/06/2026
Full time
Purpose of the role To support the organisation, achieve its strategic objectives by identifying business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Expectations Advise and influence decision-making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate the four LEAD behaviours: Listen and be authentic; Energise and inspire; Align across the enterprise; Develop others. For an individual contributor, lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively. Communicate complex information; complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. About the Role In this role, you'll work at the forefront of Microsoft 365, Power Platform, and Copilot Studio innovation, helping shape how AI-driven automation and digital solutions are designed, prioritised, and adopted across the organisation. You'll act as the critical bridge between business needs and technical delivery, ensuring solutions are aligned to real colleague problems, measurable outcomes, and enterprise governance standards. You'll be embedded in a programme operating at genuine enterprise scale, with high visibility and tangible impact. In return, you'll gain deep exposure to modern AI platforms, complex enterprise environments, and a delivery model that actively invests in best-practice analysis, continuous improvement, and career growth. Key Responsibilities Demonstrate strong experience in business analysis across digital, data, or automation initiatives, ideally within Microsoft Viva, M365, Power Platform, or AI-enabled solutions. Be confident eliciting, analysing, and documenting requirements using a range of techniques (workshops, journey mapping, user stories, process modelling) across technical and non-technical stakeholders. Translate colleague and business needs into clear problem statements, functional requirements, and value hypotheses that inform solution design and prioritisation. Work closely with developers, solution architects, and product owners to ensure requirements are feasible, secure, and aligned with enterprise standards and target architectures. Support delivery of automation use cases, helping define conversation flows, triggers, data needs, success metrics, and adoption considerations. Apply strong analytical thinking to identify opportunities for simplification, automation, and productivity improvement across end-to-end colleague processes. Help define and track benefits, KPIs, and outcomes, ensuring solutions deliver measurable value to colleagues and the wider organisation. Desired Skills and Experience Familiarity with concepts such as conversational journeys, intent definition, escalation paths, and responsible AI considerations. Understanding of enterprise integration landscapes, including systems such as ServiceNow, Workday, or Microsoft Graph, from a requirements and dependency perspective. Exposure to governance, risk, compliance, and data protection considerations within large, regulated organisations. Strong stakeholder management skills, with the ability to balance competing priorities and align multiple teams around shared outcomes. A structured, inquisitive mindset, with the ability to adapt quickly as Copilot and AI capabilities evolve within the Microsoft ecosystem. Additional Information You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location: Canary Wharf, London.
