DTS Business Analyst (4 roles - 3 Perm & 1 FTC)

Application Deadline: 27 June 2026

Department: Digital & Technology Services

Employment Type: Permanent - Full Time

Location: Sheffield Head Office

Reporting To: Edit Zsibrita

Compensation: £39,153 - £41,772 / year

• Hours: 37 hours per week (full time)
• Contract: 3 x Permanent, 1 x Fixed Term (24 months)
• Salary: Grade 8 - £39,153 - £41,772
• Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)

We are recruiting three permanent and one fixed term Business Analysts to join our Digital & Technology Services (DTS) team. This is an exciting opportunity to play a key role in delivering digital transformation across the organisation.

As a Business Analyst, you will act as a vital link between business needs and technology solutions, working closely with stakeholders to understand requirements, analyse processes, and identify opportunities for improvement. You will contribute to shaping how digital services are designed and delivered, ensuring solutions align with strategic priorities and deliver measurable value.

Working as part of a collaborative DTS team, you will support the delivery of complex projects and programmes, helping to drive efficiency, enhance services, and enable smarter ways of working through the effective use of technology. You will also help translate business challenges into clear requirements and actionable insights, supporting informed decision making and successful change implementation.

As a DTS Business Analyst, you will act as a key link between business stakeholders and technical teams, helping to define, shape, and deliver effective digital solutions. You will support projects across the full lifecycle, from requirements gathering through to implementation, ensuring business needs are clearly understood and translated into workable outcomes.

You will analyse business processes, identify opportunities for improvement, and contribute to the design of solutions that enhance performance and efficiency. The role involves supporting business case development, defining system requirements, and ensuring solutions are tested and implemented successfully.

Working collaboratively with colleagues across the organisation, you will analyse data, provide insights, and support informed decision making. You will produce clear and structured documentation, facilitate workshops, and help guide stakeholders through change to ensure successful adoption of new systems and processes.

We're looking for experienced Business Analysts with strong analytical capability and a solid understanding of how technology can enable business improvement. Comfortable working in a complex environment, this role requires the ability to manage competing priorities while engaging effectively with a wide range of stakeholders.

Strong communication skills are essential, with the ability to translate complex requirements into clear, practical solutions for both technical and non technical audiences. Excellent organisational skills and a proactive approach will support effective workload management and delivery to tight deadlines.

A methodical, detail oriented mindset is key, along with a collaborative approach to problem solving. The ability to build strong working relationships and confidently support stakeholders through change will ensure solutions deliver meaningful outcomes and long term value.

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

• Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro rata for part time colleagues.
• Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave.
• Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
• Flexible Hours Scheme - Most roles within SYMCA work under the Flexi Scheme which allows office based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time off in the form of Flexi Leave or banked Annual Leave.
• Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle to Work schemes.
• Training on the job - Support with upskilling skills through on the job training and qualifications.
• Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.