Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2026 QS World University Rankings, in which we were ranked as the No. 1 institution in the UK and Europe, and second globally, for both Music and Performing Arts. The College has held global first and second positions in Performing Arts for five successive years, while Music is a new subject introduced to the rankings in 2024.
The IT Department is seeking to appoint a Senior IT Service Desk Engineer. The post-holder will be part of the wider IT support function, with responsibility for providing advanced technical assistance to staff, students and professors. Alongside resolving complex incidents and contributing to infrastructure and process improvements, the Senior IT Service Desk Engineer will help ensure the reliable delivery of day‑to‑day IT services and support the implementation of longer‑term projects.
This is a key technical role, providing 3rd‑line support, acting as an escalation point for complex issues, and helping to ensure the smooth delivery of IT services across the College. The post‑holder will work closely with colleagues across IT and the wider RCM community, supporting a broad range of technologies including Windows 10/11, Office 365, telephony, mobile devices, cloud services and specialist platforms. The role also offers opportunities to contribute to project work, and service desk development, including mentoring junior engineers and building specialist expertise. A friendly, helpful and flexible approach is essential, as is a genuine enjoyment of helping people solve technical problems.
This post is offered on a permanent, full-time basis and is immediately available.
Job reference number: 804-26
Closing date: 9am Monday 15 June 2026
Interview date: Thursday 25 June 2026
Salary: Grade 6, £34,350 - £37,968 per annum. Appointments will normally be made to the first point of the grade.
For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs
To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk
CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.
The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
04/06/2026
Full time
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2026 QS World University Rankings, in which we were ranked as the No. 1 institution in the UK and Europe, and second globally, for both Music and Performing Arts. The College has held global first and second positions in Performing Arts for five successive years, while Music is a new subject introduced to the rankings in 2024.
The IT Department is seeking to appoint a Senior IT Service Desk Engineer. The post-holder will be part of the wider IT support function, with responsibility for providing advanced technical assistance to staff, students and professors. Alongside resolving complex incidents and contributing to infrastructure and process improvements, the Senior IT Service Desk Engineer will help ensure the reliable delivery of day‑to‑day IT services and support the implementation of longer‑term projects.
This is a key technical role, providing 3rd‑line support, acting as an escalation point for complex issues, and helping to ensure the smooth delivery of IT services across the College. The post‑holder will work closely with colleagues across IT and the wider RCM community, supporting a broad range of technologies including Windows 10/11, Office 365, telephony, mobile devices, cloud services and specialist platforms. The role also offers opportunities to contribute to project work, and service desk development, including mentoring junior engineers and building specialist expertise. A friendly, helpful and flexible approach is essential, as is a genuine enjoyment of helping people solve technical problems.
This post is offered on a permanent, full-time basis and is immediately available.
Job reference number: 804-26
Closing date: 9am Monday 15 June 2026
Interview date: Thursday 25 June 2026
Salary: Grade 6, £34,350 - £37,968 per annum. Appointments will normally be made to the first point of the grade.
For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs
To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk
CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.
The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
29/05/2026
Full time
About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
The Sterling Choice
Burton-on-trent, Staffordshire
Automation Engineer On-site Monday Friday The Role Are you an Automation Engineer looking to support and improve site-wide automation systems within a fast-paced manufacturing environment. This is a hands-on role with strong project involvement, including a major ongoing site project. Key Responsibilities Lead automation and PLC support across the site Troubleshoot faults and drive system improvements Deliver automation projects from concept to completion Play a key role in a major site-wide project Work closely with engineering, production, and external suppliers Coach and support wider teams on automation best practices Ensure compliance with health, safety, and quality standards Maintain accurate documentation and system records Support continuous improvement initiatives and site performance Qualifications & Background HNC (or higher) in Engineering or time-served apprenticeship Strong background in automation and control systems Technical Skills Siemens Step 7 (essential) Siemens TIA Portal (essential) Experience with other PLCs (e.g. GX Works, CX Programmer, Rockwell) desirable Knowledge of MES, data systems, or operational technology beneficial Experience Proven project engineering experience (essential) Experience working on site-based automation projects Ability to coach and support others Understanding of CI, maintenance, and compliance standards What s on Offer Healthy Annual Bonus Healthcare package (cash plan/private options, digital GP) Pension with up to 7% employer match 25 days holiday + option to buy more Flexible benefits and wellbeing platform Want to know more, then click apply and will recieve a confidential call. Please note this role doesnt NOT offer sponsorship - you must have the RTW in the UK.
27/06/2026
Full time
Automation Engineer On-site Monday Friday The Role Are you an Automation Engineer looking to support and improve site-wide automation systems within a fast-paced manufacturing environment. This is a hands-on role with strong project involvement, including a major ongoing site project. Key Responsibilities Lead automation and PLC support across the site Troubleshoot faults and drive system improvements Deliver automation projects from concept to completion Play a key role in a major site-wide project Work closely with engineering, production, and external suppliers Coach and support wider teams on automation best practices Ensure compliance with health, safety, and quality standards Maintain accurate documentation and system records Support continuous improvement initiatives and site performance Qualifications & Background HNC (or higher) in Engineering or time-served apprenticeship Strong background in automation and control systems Technical Skills Siemens Step 7 (essential) Siemens TIA Portal (essential) Experience with other PLCs (e.g. GX Works, CX Programmer, Rockwell) desirable Knowledge of MES, data systems, or operational technology beneficial Experience Proven project engineering experience (essential) Experience working on site-based automation projects Ability to coach and support others Understanding of CI, maintenance, and compliance standards What s on Offer Healthy Annual Bonus Healthcare package (cash plan/private options, digital GP) Pension with up to 7% employer match 25 days holiday + option to buy more Flexible benefits and wellbeing platform Want to know more, then click apply and will recieve a confidential call. Please note this role doesnt NOT offer sponsorship - you must have the RTW in the UK.
Job Title: Systems Engineer Location: South Yorkshire (UK wide travel) Salary: Up to £50k (DOE) We're partnering with a growing specialist engineering company that designs and delivers bespoke technology solutions for customers across a range of highly regulated sectors. Due to continued growth, they're looking to recruit a Systems Engineer or Senior Systems Engineer to join their collaborative engineering team. You'll work on varied, technically challenging projects from concept through to commissioning, developing integrated hardware and software solutions for complex engineering applications. About the Role Deliver engineering projects across the full system lifecycle, from requirements capture through to commissioning. Design and develop data acquisition, control, and automation systems. Program efficient control and data acquisition applications. Develop intuitive graphical user interfaces (GUIs). Select instrumentation and measurement hardware to meet customer specifications. Install and commission systems at customer sites across the UK. Troubleshoot complex hardware and software issues. Produce technical documentation including specifications, test plans, and user manuals. Work closely with electrical, software, and mechanical engineers to deliver integrated solutions. Support customer meetings, technical presentations, demonstrations, and proposal development. Contribute to system architecture, technical planning, and project delivery. About You Degree qualified in Electrical Engineering, Electronic Engineering, Mechatronics, Computer Science, Mechanical Engineering, or a related discipline. Experience developing industrial control, automation, or measurement systems. Knowledge of instrumentation and data acquisition systems. Experience capturing technical requirements and producing engineering documentation. Strong fault-finding and problem-solving skills across hardware and software systems. Excellent communication skills with the ability to work directly with customers. Comfortable managing multiple technical priorities in a collaborative environment. Full UK driving licence and willingness to travel to customer sites across the UK (approximately 50%). Desirable Skills Experience with PLC platforms such as Siemens or Allen-Bradley. National Instruments (NI) hardware, including DAQ, CompactRIO or PXI. LabVIEW, LabVIEW FPGA or LabVIEW Real-Time. Programming experience in Python, C, C++, or Java. Object-oriented software development. Control panel or instrumentation experience. Experience producing system-level electrical diagrams using EPLAN or similar CAD software. NI certifications (CLD, CLA, CTD, CTA, CLED). Please note we cannot offer sponsorship for this role. If interested, please send over an updated CV.
27/06/2026
Full time
Job Title: Systems Engineer Location: South Yorkshire (UK wide travel) Salary: Up to £50k (DOE) We're partnering with a growing specialist engineering company that designs and delivers bespoke technology solutions for customers across a range of highly regulated sectors. Due to continued growth, they're looking to recruit a Systems Engineer or Senior Systems Engineer to join their collaborative engineering team. You'll work on varied, technically challenging projects from concept through to commissioning, developing integrated hardware and software solutions for complex engineering applications. About the Role Deliver engineering projects across the full system lifecycle, from requirements capture through to commissioning. Design and develop data acquisition, control, and automation systems. Program efficient control and data acquisition applications. Develop intuitive graphical user interfaces (GUIs). Select instrumentation and measurement hardware to meet customer specifications. Install and commission systems at customer sites across the UK. Troubleshoot complex hardware and software issues. Produce technical documentation including specifications, test plans, and user manuals. Work closely with electrical, software, and mechanical engineers to deliver integrated solutions. Support customer meetings, technical presentations, demonstrations, and proposal development. Contribute to system architecture, technical planning, and project delivery. About You Degree qualified in Electrical Engineering, Electronic Engineering, Mechatronics, Computer Science, Mechanical Engineering, or a related discipline. Experience developing industrial control, automation, or measurement systems. Knowledge of instrumentation and data acquisition systems. Experience capturing technical requirements and producing engineering documentation. Strong fault-finding and problem-solving skills across hardware and software systems. Excellent communication skills with the ability to work directly with customers. Comfortable managing multiple technical priorities in a collaborative environment. Full UK driving licence and willingness to travel to customer sites across the UK (approximately 50%). Desirable Skills Experience with PLC platforms such as Siemens or Allen-Bradley. National Instruments (NI) hardware, including DAQ, CompactRIO or PXI. LabVIEW, LabVIEW FPGA or LabVIEW Real-Time. Programming experience in Python, C, C++, or Java. Object-oriented software development. Control panel or instrumentation experience. Experience producing system-level electrical diagrams using EPLAN or similar CAD software. NI certifications (CLD, CLA, CTD, CTA, CLED). Please note we cannot offer sponsorship for this role. If interested, please send over an updated CV.
Junior / Mid-Level DevOps Engineer - Horsham - Hybrid Working - Up to £35k Stratospherec is working with a Horsham-based global software company who is looking to expand their DevOps team. This role is a new position in their growing DevOps team of engineers and is integral to the continued success of the TechOps team as a central function that underpins the effective development and running of the 'software as a service' that this company supplies to its customers. We are looking for candidates with 2 years or more of commercial DevOps experience. Key Requirements Some hands on experience in software development, with a basic understanding of build systems and processes. Familiarity with C# and/or .NET development. Working knowledge of Git for source control; exposure to Bitbucket Pipelines is advantageous. Basic familiarity with PowerShell or another scripting language. Awareness of containerisation technologies such as Docker. Some exposure to cloud platforms (AWS or Azure) at any level. Strong problem solving mindset and attention to detail. Good communication skills with a collaborative, team first approach. If this job opportunity might be of interest, please apply with your CV.
26/06/2026
Full time
Junior / Mid-Level DevOps Engineer - Horsham - Hybrid Working - Up to £35k Stratospherec is working with a Horsham-based global software company who is looking to expand their DevOps team. This role is a new position in their growing DevOps team of engineers and is integral to the continued success of the TechOps team as a central function that underpins the effective development and running of the 'software as a service' that this company supplies to its customers. We are looking for candidates with 2 years or more of commercial DevOps experience. Key Requirements Some hands on experience in software development, with a basic understanding of build systems and processes. Familiarity with C# and/or .NET development. Working knowledge of Git for source control; exposure to Bitbucket Pipelines is advantageous. Basic familiarity with PowerShell or another scripting language. Awareness of containerisation technologies such as Docker. Some exposure to cloud platforms (AWS or Azure) at any level. Strong problem solving mindset and attention to detail. Good communication skills with a collaborative, team first approach. If this job opportunity might be of interest, please apply with your CV.
- Desktop Support Engineer Job Title: Desktop Support Engineer Working Hours / Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break). Mondays to Thursdays - office based; Fridays - work from home. Salary Range £27,000 - £35,000 per annum. Location Guildford office - 2nd Floor, 2000 Cathedral Square, Cathedral Hill, Guildford GU2 7YL. Reporting to IT Manager. The company is an Infrastructure as a Service (IaaS) company. We offer a full suite of computing, storage, and networking services across the US, Europe, and Asia. We are working with leading enterprises and up-and-coming firms in some of the most crucial and fastest-growing industries in the world, including Big Data, Adtech, Fintech, Gaming, iGaming, Blockchain and Streaming. We were founded in 2014 by a group of hosting industry veterans. is headquartered in Cyprus, EU. provides access to premium server hosting solutions in over 26 datacentres globally. Job brief We are looking for a Desktop Support Engineer to join our IT team at to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktop support engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. You must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Responsibilities Support & Maintenance: provide support for IT-related issues and help with office systems. User Management: manage onboarding, offboarding, permissions, and user lifecycle processes across Prepare workplaces for new users (Apple laptops, standard PC) SaaS Management: perform configuration and administration of services such as Jira, Google Workspace, Slack and other platforms. IT Project Implementation: perform complex tasks involving audits, process automation, and migration of users and data between systems; evaluate, analyse, and implement new IT systems and tools. Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance. Install and configure network equipment, commission new facilities. Prepare manuals for setting up and using the software. The above list of duties is not exhaustive. You will be expected to perform different tasks as necessitated by the IT Support team. Experience / qualifications / skills Google Workspace Jira Datacenter / Cloud administration: deep configuration for JSM, Jira Software, Jira Asset Management Mobile Device Management (MDM) Solid experience working with network infrastructure and hardware Good understanding of protocols and technologies: HTTP, DNS, SMTP, IMAP, DHCP, ICMP Proficiency in Linux / macOS / Windows systems administration (installation, maintenance, CLI usage) Basic scripting skills (bash / python / google scripts) for routine tasks automation Location You will need to be able to get to our Guildford-based office 4 days per week. 2nd Floor, 2000 Cathedral Square, Cathedral Hill, Guildford GU2 7YL Working Hours / Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break). Mondays to Thursdays - office based; Fridays - work from home. We offer Salary range: £27,000 - £35,000 per annum. Private healthcare - Once probation period is passed. Embrace parenthood with 18 weeks generous paid leave after completion of 15 months' 'continuous service' Pension contribution - 5% of the salary. 28 annual leave days plus all Bank Holidays in each holiday year in England and Wales. 10 days working from anywhere in the world following completion of probationary period. Mobile phone bill paid to the value of £80.00 per month (Subject to BiK taxation). Office Lunches - Deliveroo to the value of £14.00 each day. Great work culture, onboarding, and team support. Casual dress code. Use of Apple MacBook Pro laptop - Mouse and Keyboard. AirPods Headset. Equality and diversity statement is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please click here to access our Equal Opportunities Policy. Candidate privacy policy Also, please review our candidate privacy policy in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for to keep your details for any future roles for twelve (12) months please let us know in writing.
26/06/2026
Full time
- Desktop Support Engineer Job Title: Desktop Support Engineer Working Hours / Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break). Mondays to Thursdays - office based; Fridays - work from home. Salary Range £27,000 - £35,000 per annum. Location Guildford office - 2nd Floor, 2000 Cathedral Square, Cathedral Hill, Guildford GU2 7YL. Reporting to IT Manager. The company is an Infrastructure as a Service (IaaS) company. We offer a full suite of computing, storage, and networking services across the US, Europe, and Asia. We are working with leading enterprises and up-and-coming firms in some of the most crucial and fastest-growing industries in the world, including Big Data, Adtech, Fintech, Gaming, iGaming, Blockchain and Streaming. We were founded in 2014 by a group of hosting industry veterans. is headquartered in Cyprus, EU. provides access to premium server hosting solutions in over 26 datacentres globally. Job brief We are looking for a Desktop Support Engineer to join our IT team at to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktop support engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. You must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Responsibilities Support & Maintenance: provide support for IT-related issues and help with office systems. User Management: manage onboarding, offboarding, permissions, and user lifecycle processes across Prepare workplaces for new users (Apple laptops, standard PC) SaaS Management: perform configuration and administration of services such as Jira, Google Workspace, Slack and other platforms. IT Project Implementation: perform complex tasks involving audits, process automation, and migration of users and data between systems; evaluate, analyse, and implement new IT systems and tools. Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance. Install and configure network equipment, commission new facilities. Prepare manuals for setting up and using the software. The above list of duties is not exhaustive. You will be expected to perform different tasks as necessitated by the IT Support team. Experience / qualifications / skills Google Workspace Jira Datacenter / Cloud administration: deep configuration for JSM, Jira Software, Jira Asset Management Mobile Device Management (MDM) Solid experience working with network infrastructure and hardware Good understanding of protocols and technologies: HTTP, DNS, SMTP, IMAP, DHCP, ICMP Proficiency in Linux / macOS / Windows systems administration (installation, maintenance, CLI usage) Basic scripting skills (bash / python / google scripts) for routine tasks automation Location You will need to be able to get to our Guildford-based office 4 days per week. 2nd Floor, 2000 Cathedral Square, Cathedral Hill, Guildford GU2 7YL Working Hours / Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break). Mondays to Thursdays - office based; Fridays - work from home. We offer Salary range: £27,000 - £35,000 per annum. Private healthcare - Once probation period is passed. Embrace parenthood with 18 weeks generous paid leave after completion of 15 months' 'continuous service' Pension contribution - 5% of the salary. 28 annual leave days plus all Bank Holidays in each holiday year in England and Wales. 10 days working from anywhere in the world following completion of probationary period. Mobile phone bill paid to the value of £80.00 per month (Subject to BiK taxation). Office Lunches - Deliveroo to the value of £14.00 each day. Great work culture, onboarding, and team support. Casual dress code. Use of Apple MacBook Pro laptop - Mouse and Keyboard. AirPods Headset. Equality and diversity statement is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please click here to access our Equal Opportunities Policy. Candidate privacy policy Also, please review our candidate privacy policy in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for to keep your details for any future roles for twelve (12) months please let us know in writing.
Allica Bank Limited
Milton Keynes, Buckinghamshire
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Our Engineering team is part of the wider organisation and is responsible for building products and technology solutions that create value across the business. We work closely with Product Managers and Designers to identify opportunities, solve customer and business challenges, and deliver high-quality products and experiences. Through collaboration, experimentation, and continuous improvement, we build solutions that support teams across the organisation and help drive meaningful outcomes. We're looking for exceptional graduates who are excited by the opportunity to learn, contribute, and help build the next generation of products and capabilities. Role Description As a Graduate AI Engineer, you'll join a team building and deploying AI solutions in our Autonomous Lending Tribe. This role is ideal for someone who has recently graduated from a leading university and is excited about applying Generative AI, Machine Learning, and modern software engineering practices to solve real business problems. You may not have extensive industry experience yet, but you have demonstrated your capabilities through academic projects, internships, hackathons, research, open source contributions, or personal projects. As a Graduate AI Engineer, you'll work closely with experienced engineers, product managers, and business stakeholders to design, build, and deploy AI solutions that create meaningful impact. You'll have the opportunity to work across the full lifecycle-from experimentation and prototyping through to production deployment and monitoring. Principal Accountabilities AI Application Development Build AI powered applications using Large Language Models (LLMs) and modern AI frameworks. Develop Retrieval Augmented Generation (RAG) solutions using vector databases, embeddings, and document retrieval techniques. Experiment with prompt engineering, agent workflows, and emerging AI capabilities. Build backend services and APIs that power AI applications. Contribute to frontend applications using React.js or similar technologies. Write clean, maintainable, and well tested code. Product Development Work closely with product and engineering teams to understand customer problems and develop AI driven solutions. Rapidly prototype ideas and iterate based on feedback and real world usage. Contribute to the end to end delivery of AI features from concept through deployment. Learning & Innovation Stay current with developments in Generative AI, Machine Learning, and software engineering. Evaluate new tools, frameworks, and approaches that could improve our products and engineering practices. Participate in technical discussions and contribute ideas across the team. Personal Attributes & Experience Curiosity and a genuine passion for technology and AI. A builder mindset with a desire to create products that people use. Ownership and accountability. Strong problem solving ability and analytical thinking. A willingness to learn quickly and embrace feedback. Excellent communication and collaboration skills. Comfort working in fast moving and evolving environments. Skills & Experience Bachelor's or Master's degree in computer science, Artificial Intelligence, Machine Learning, Software Engineering, Mathematics, or a related field from a reputable university. Strong understanding of Machine Learning fundamentals and the AI development lifecycle. Experience building AI, Machine Learning, or Generative AI projects through academic work, internships, hackathons, research, open source contributions or personal projects. Strong programming skills in Python. Understanding of Large Language Models (LLMs), prompt engineering, and Generative AI concepts. Familiarity with Retrieval Augmented Generation (RAG), embeddings, and vector databases. Understanding of software engineering fundamentals, including testing, Git, and version control. Excellent problem solving, communication, and analytical skills. Nice to Have Experience with Lang Chain, Lang Graph, Llama Index, or similar frameworks. Experience using OpenAI, Anthropic, Gemini, or open source LLMs. Experience building web applications using React.js, Next.js, or TypeScript. Experience developing backend services using Python, Java, or Kotlin. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Experience building and deploying an end to end AI solution for a real world business use case. Open source contributions, technical blogs, hackathon achievements, research publications, or notable side projects. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed in the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9 to 5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
26/06/2026
Full time
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Our Engineering team is part of the wider organisation and is responsible for building products and technology solutions that create value across the business. We work closely with Product Managers and Designers to identify opportunities, solve customer and business challenges, and deliver high-quality products and experiences. Through collaboration, experimentation, and continuous improvement, we build solutions that support teams across the organisation and help drive meaningful outcomes. We're looking for exceptional graduates who are excited by the opportunity to learn, contribute, and help build the next generation of products and capabilities. Role Description As a Graduate AI Engineer, you'll join a team building and deploying AI solutions in our Autonomous Lending Tribe. This role is ideal for someone who has recently graduated from a leading university and is excited about applying Generative AI, Machine Learning, and modern software engineering practices to solve real business problems. You may not have extensive industry experience yet, but you have demonstrated your capabilities through academic projects, internships, hackathons, research, open source contributions, or personal projects. As a Graduate AI Engineer, you'll work closely with experienced engineers, product managers, and business stakeholders to design, build, and deploy AI solutions that create meaningful impact. You'll have the opportunity to work across the full lifecycle-from experimentation and prototyping through to production deployment and monitoring. Principal Accountabilities AI Application Development Build AI powered applications using Large Language Models (LLMs) and modern AI frameworks. Develop Retrieval Augmented Generation (RAG) solutions using vector databases, embeddings, and document retrieval techniques. Experiment with prompt engineering, agent workflows, and emerging AI capabilities. Build backend services and APIs that power AI applications. Contribute to frontend applications using React.js or similar technologies. Write clean, maintainable, and well tested code. Product Development Work closely with product and engineering teams to understand customer problems and develop AI driven solutions. Rapidly prototype ideas and iterate based on feedback and real world usage. Contribute to the end to end delivery of AI features from concept through deployment. Learning & Innovation Stay current with developments in Generative AI, Machine Learning, and software engineering. Evaluate new tools, frameworks, and approaches that could improve our products and engineering practices. Participate in technical discussions and contribute ideas across the team. Personal Attributes & Experience Curiosity and a genuine passion for technology and AI. A builder mindset with a desire to create products that people use. Ownership and accountability. Strong problem solving ability and analytical thinking. A willingness to learn quickly and embrace feedback. Excellent communication and collaboration skills. Comfort working in fast moving and evolving environments. Skills & Experience Bachelor's or Master's degree in computer science, Artificial Intelligence, Machine Learning, Software Engineering, Mathematics, or a related field from a reputable university. Strong understanding of Machine Learning fundamentals and the AI development lifecycle. Experience building AI, Machine Learning, or Generative AI projects through academic work, internships, hackathons, research, open source contributions or personal projects. Strong programming skills in Python. Understanding of Large Language Models (LLMs), prompt engineering, and Generative AI concepts. Familiarity with Retrieval Augmented Generation (RAG), embeddings, and vector databases. Understanding of software engineering fundamentals, including testing, Git, and version control. Excellent problem solving, communication, and analytical skills. Nice to Have Experience with Lang Chain, Lang Graph, Llama Index, or similar frameworks. Experience using OpenAI, Anthropic, Gemini, or open source LLMs. Experience building web applications using React.js, Next.js, or TypeScript. Experience developing backend services using Python, Java, or Kotlin. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Experience building and deploying an end to end AI solution for a real world business use case. Open source contributions, technical blogs, hackathon achievements, research publications, or notable side projects. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed in the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9 to 5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Inspired Thinking Group (ITG)
Birmingham, Staffordshire
Do you have a real passion for Data? Well good news! We might just have the exciting opportunity you're looking for here at ITG. With plenty going on across all of our offices, we are experiencing some great highs and impressive growth, so there's never been a better time to join us. What can you bring to the table? We need someone who has a real motivation for data and can work happily as part of a wider team to achieve goals. You'll have previous experience in Excel when coming into the role (this is a must!) and will be passionate about building a career based all around Data. About the team The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Responsibilities Liaising with third party agencies on data requests Setting up new data models Amending existing data models with new content Communicating with senior members of the team on data modelling issues Checking and amending data discrepancies Solving issues for clients and third-party agencies. Full training will be provided for successful candidates. Excellent working knowledge of Excel (which is used for the data modelling). Ability to work on a hybrid basis from our Fort Dunlop Head Office in Birmingham IT literate, ability to pick up new software intuitively. Excellent numeracy and literacy skills Ability to work under pressure and to tight deadlines. Ability to assess large sets of information, solve problems and provide feedback. Good attention to detail / high degree of accuracy. Logical approach and good analytical skills. Excellent communication skills, both verbal and written Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
26/06/2026
Full time
Do you have a real passion for Data? Well good news! We might just have the exciting opportunity you're looking for here at ITG. With plenty going on across all of our offices, we are experiencing some great highs and impressive growth, so there's never been a better time to join us. What can you bring to the table? We need someone who has a real motivation for data and can work happily as part of a wider team to achieve goals. You'll have previous experience in Excel when coming into the role (this is a must!) and will be passionate about building a career based all around Data. About the team The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Responsibilities Liaising with third party agencies on data requests Setting up new data models Amending existing data models with new content Communicating with senior members of the team on data modelling issues Checking and amending data discrepancies Solving issues for clients and third-party agencies. Full training will be provided for successful candidates. Excellent working knowledge of Excel (which is used for the data modelling). Ability to work on a hybrid basis from our Fort Dunlop Head Office in Birmingham IT literate, ability to pick up new software intuitively. Excellent numeracy and literacy skills Ability to work under pressure and to tight deadlines. Ability to assess large sets of information, solve problems and provide feedback. Good attention to detail / high degree of accuracy. Logical approach and good analytical skills. Excellent communication skills, both verbal and written Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Huawei Technologies Research and Development (UK) Ltd
Cambridge, Cambridgeshire
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary We are seeking a motivated and detail-oriented Research Assistant to join our Computing team. This role combines hands on technical and research support with project coordination responsibilities, supporting the successful delivery of research and development activities within Huawei's ICT and system research programmes. The Research Assistant will work closely with researchers, engineers, and Project Managers to support experimentation, tooling, system validation, and project execution. The role involves working in Linux based environments, supporting development and build workflows, maintaining technical and research documentation, tracking project progress, and facilitating effective communication across technical teams and stakeholders. The ideal candidate has a strong technical foundation, good organizational skills, and a proactive mindset. They are comfortable working across both technical and coordination tasks, take ownership of their work, and contribute positively to a fast paced research environment. Key Responsibilities Support research and development activities in Linux based environments, including command line usage, basic system administration, and troubleshooting. Assist with research experiments, prototype systems, and performance evaluations related to ICT and computing systems. Write and maintain automation scripts (Bash, Python, or similar) to support experimentation, data processing, and development workflows. Support the use of version control and build systems (e.g. Git, Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Collect, analyse, and summarise experimental data, logs, and system metrics to support research analysis and reporting. Assist in investigating new system architectures, tools, or optimisation techniques under the guidance of senior researchers. Support Project Managers in planning, scheduling, and monitoring research and development activities. Track project milestones, deliverables, dependencies, and risks, and assist in maintaining project plans and risk registers. Prepare and maintain technical and project documentation, including research proposals, schedules, status reports, and meeting records. Coordinate communication between internal technical teams and external partners or stakeholders. Organise and support project and research meetings, including agenda preparation and follow up on action items. Provide coordination and logistical support to ensure smooth execution of research projects. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications and skills Education Master's degree in Information Technology, Computer Science, Engineering, or related field. Background involving research projects, dissertations, or thesis work is highly desirable. Experience 1-3 years of experience in a research support, project coordination, systems engineering, or technical support role. Experience supporting ICT, computing systems, or software development projects is preferred. Technical Skills Solid experience working in Linux environments, including command-line usage, basic system administration, and troubleshooting. Ability to write and maintain automation scripts (Bash, Python or similar) to support automation, data processing, and development workflows. Practical knowledge of Git and build systems (e.g. Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Strong problem-solving and debugging skills, using logs, documentation, and analytical thinking to identify root causes. Good understanding of ICT systems, with awareness of software and hardware interactions. Plus skills Understanding of CPU architecture and micro-architecture concepts, including branch prediction, prefetching, and cache hierarchies. Proficiency in C/C++, with a solid understanding of Assembly Language. Experience related to compiler technologies, binary analysis, or performance tuning.
26/06/2026
Full time
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary We are seeking a motivated and detail-oriented Research Assistant to join our Computing team. This role combines hands on technical and research support with project coordination responsibilities, supporting the successful delivery of research and development activities within Huawei's ICT and system research programmes. The Research Assistant will work closely with researchers, engineers, and Project Managers to support experimentation, tooling, system validation, and project execution. The role involves working in Linux based environments, supporting development and build workflows, maintaining technical and research documentation, tracking project progress, and facilitating effective communication across technical teams and stakeholders. The ideal candidate has a strong technical foundation, good organizational skills, and a proactive mindset. They are comfortable working across both technical and coordination tasks, take ownership of their work, and contribute positively to a fast paced research environment. Key Responsibilities Support research and development activities in Linux based environments, including command line usage, basic system administration, and troubleshooting. Assist with research experiments, prototype systems, and performance evaluations related to ICT and computing systems. Write and maintain automation scripts (Bash, Python, or similar) to support experimentation, data processing, and development workflows. Support the use of version control and build systems (e.g. Git, Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Collect, analyse, and summarise experimental data, logs, and system metrics to support research analysis and reporting. Assist in investigating new system architectures, tools, or optimisation techniques under the guidance of senior researchers. Support Project Managers in planning, scheduling, and monitoring research and development activities. Track project milestones, deliverables, dependencies, and risks, and assist in maintaining project plans and risk registers. Prepare and maintain technical and project documentation, including research proposals, schedules, status reports, and meeting records. Coordinate communication between internal technical teams and external partners or stakeholders. Organise and support project and research meetings, including agenda preparation and follow up on action items. Provide coordination and logistical support to ensure smooth execution of research projects. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications and skills Education Master's degree in Information Technology, Computer Science, Engineering, or related field. Background involving research projects, dissertations, or thesis work is highly desirable. Experience 1-3 years of experience in a research support, project coordination, systems engineering, or technical support role. Experience supporting ICT, computing systems, or software development projects is preferred. Technical Skills Solid experience working in Linux environments, including command-line usage, basic system administration, and troubleshooting. Ability to write and maintain automation scripts (Bash, Python or similar) to support automation, data processing, and development workflows. Practical knowledge of Git and build systems (e.g. Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Strong problem-solving and debugging skills, using logs, documentation, and analytical thinking to identify root causes. Good understanding of ICT systems, with awareness of software and hardware interactions. Plus skills Understanding of CPU architecture and micro-architecture concepts, including branch prediction, prefetching, and cache hierarchies. Proficiency in C/C++, with a solid understanding of Assembly Language. Experience related to compiler technologies, binary analysis, or performance tuning.
Stonebridge Group - Mortgage & Insurance Network
Basildon, Essex
Stonebridge Group - Mortgage & Insurance Network in Basildon is looking for an aspiring Junior Software Engineer. This role involves developing key features of their innovative Revolution platform, collaborating within an Agile environment. A successful candidate will have at least 1 year of experience in the Microsoft stack, knowledge of .NET technologies, and strong problem-solving skills. Enjoy perks like hybrid working, performance bonuses, and an inclusive company culture.
26/06/2026
Full time
Stonebridge Group - Mortgage & Insurance Network in Basildon is looking for an aspiring Junior Software Engineer. This role involves developing key features of their innovative Revolution platform, collaborating within an Agile environment. A successful candidate will have at least 1 year of experience in the Microsoft stack, knowledge of .NET technologies, and strong problem-solving skills. Enjoy perks like hybrid working, performance bonuses, and an inclusive company culture.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Principal IAM Engineer is the senior technical authority for identity services, responsible for designing, implementing, and governing enterprise-wide IAM capabilities across workforce, partner, and customer identities. This role combines deep hands-on engineering with architecture and leadership, driving the modernization of authentication, authorization, identity lifecycle, and privileged access controls across our cloud and on-prem environments. Responsibilities: Own the end to end technical delivery of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available. Lead design sessions, collaborating with Entrprise Architecture, and implementation of IAM integrations for SaaS, on prem, and AWS cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities. Serve as the primary escalation point for complex IAM engineering issues; perform root cause analysis and drive long term remediation and hardening of IAM platforms and related services. Partner with security architecture, infrastructure, application, and HR/IT teams to align IAM solutions with enterprise security strategy, compliance obligations, and business objectives. Define IAM engineering standards, patterns, and reference architectures; guide other engineers in implementing secure onboarding patterns for applications into IGA, PAM, and SSO platforms. Lead modernization initiatives. Contribute to audits, risk assessments, and regulatory reviews by providing technical evidence, designing compensating controls, and closing identified IAM control gaps. Mentor and coach IAM engineers and analysts, promoting engineering excellence, documentation discipline, and a culture of continuous learning and improvement. What You'll Bring 10+ years of experience in information security or infrastructure engineering, with at least 5 years of hands-on-keyboard experience with core IAM platforms. Deep expertise with the majority of our IAM stack Strong hands-on experience with Microsoft Entra ID and Active Directory as foundational directory services, and extensive experience implementing federation protocols (SAML, OIDC, OAuth2). Proven track record designing and implementing IAM solutions in hybrid multi-cloud environments, including the automation of provisioning, access reviews, and RBAC/ABAC models. Experience with secrets management solutions. Proficiency in at least one scripting or programming language (such as PowerShell, Python, or Java) to automate tasks and build custom connectors for our IAM tools. Excellent communication skills with the ability to translate complex technical concepts related to our IAM ecosystem for both technical and non-technical stakeholders. Exceptional sense of ownership and the ability to work with a limited set of requirements. Highly advanced ability to breakdown work to deliver value incrementally. Experience leading large-scale IAM programs. Prior responsibility as a technical lead or architect for IAM, including mentoring teams and influencing roadmaps beyond direct reporting lines. Demonstrated ability to balance security, usability, and operational efficiency, with a strong bias toward automation and measurable risk reduction. Define and lead the implementation of the organization's security strategy, with a focus on Cloud Security, Identity Access Management, and all other aspects of Cybersecurity Oversee the deployment of IAM solutions across both on-premise and cloud environments, ensuring they meet the highest standards of security. Lead the most complex security assessments, including threat modeling, red teaming, and cloud security reviews. Collaborate with executive leadership to ensure that security initiatives align with the organization's strategic goals and risk appetite. Act as the technical lead for large-scale security projects, coordinating cross-functional teams to ensure successful delivery. Architect and implement solutions across workforce IAM, PAM, and customer IAM ecosystems. Provide thought leadership in adopting passwordless authentication, passkeys, adaptive MFA, and AI-driven access orchestration strategies Engineer integrations with Agentic AI tools for intelligent decisioning, policy enforcement, and autonomous identity lifecycle operations. Develop and implement automated provisioning/deprovisioning workflows Ensure integration of IAM with cloud platforms (Azure, AWS, GCP) and SaaS applications. Mentor and develop the skills of senior security engineers, fostering a culture of continuous improvement and innovation. Technical Experience Must-Have: Privileged Access management (CyberArk) Authentication/AuthN (Okta) Federated Identity (EntraID) Cloud Identity (AWS, GCP, Azure) Automation (terraform, codex, claude) Application SSO (OIDC, SAML) Identity Governance (Sailpoint, Okta, Veza) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Principal IAM Engineer is the senior technical authority for identity services, responsible for designing, implementing, and governing enterprise-wide IAM capabilities across workforce, partner, and customer identities. This role combines deep hands-on engineering with architecture and leadership, driving the modernization of authentication, authorization, identity lifecycle, and privileged access controls across our cloud and on-prem environments. Responsibilities: Own the end to end technical delivery of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available. Lead design sessions, collaborating with Entrprise Architecture, and implementation of IAM integrations for SaaS, on prem, and AWS cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities. Serve as the primary escalation point for complex IAM engineering issues; perform root cause analysis and drive long term remediation and hardening of IAM platforms and related services. Partner with security architecture, infrastructure, application, and HR/IT teams to align IAM solutions with enterprise security strategy, compliance obligations, and business objectives. Define IAM engineering standards, patterns, and reference architectures; guide other engineers in implementing secure onboarding patterns for applications into IGA, PAM, and SSO platforms. Lead modernization initiatives. Contribute to audits, risk assessments, and regulatory reviews by providing technical evidence, designing compensating controls, and closing identified IAM control gaps. Mentor and coach IAM engineers and analysts, promoting engineering excellence, documentation discipline, and a culture of continuous learning and improvement. What You'll Bring 10+ years of experience in information security or infrastructure engineering, with at least 5 years of hands-on-keyboard experience with core IAM platforms. Deep expertise with the majority of our IAM stack Strong hands-on experience with Microsoft Entra ID and Active Directory as foundational directory services, and extensive experience implementing federation protocols (SAML, OIDC, OAuth2). Proven track record designing and implementing IAM solutions in hybrid multi-cloud environments, including the automation of provisioning, access reviews, and RBAC/ABAC models. Experience with secrets management solutions. Proficiency in at least one scripting or programming language (such as PowerShell, Python, or Java) to automate tasks and build custom connectors for our IAM tools. Excellent communication skills with the ability to translate complex technical concepts related to our IAM ecosystem for both technical and non-technical stakeholders. Exceptional sense of ownership and the ability to work with a limited set of requirements. Highly advanced ability to breakdown work to deliver value incrementally. Experience leading large-scale IAM programs. Prior responsibility as a technical lead or architect for IAM, including mentoring teams and influencing roadmaps beyond direct reporting lines. Demonstrated ability to balance security, usability, and operational efficiency, with a strong bias toward automation and measurable risk reduction. Define and lead the implementation of the organization's security strategy, with a focus on Cloud Security, Identity Access Management, and all other aspects of Cybersecurity Oversee the deployment of IAM solutions across both on-premise and cloud environments, ensuring they meet the highest standards of security. Lead the most complex security assessments, including threat modeling, red teaming, and cloud security reviews. Collaborate with executive leadership to ensure that security initiatives align with the organization's strategic goals and risk appetite. Act as the technical lead for large-scale security projects, coordinating cross-functional teams to ensure successful delivery. Architect and implement solutions across workforce IAM, PAM, and customer IAM ecosystems. Provide thought leadership in adopting passwordless authentication, passkeys, adaptive MFA, and AI-driven access orchestration strategies Engineer integrations with Agentic AI tools for intelligent decisioning, policy enforcement, and autonomous identity lifecycle operations. Develop and implement automated provisioning/deprovisioning workflows Ensure integration of IAM with cloud platforms (Azure, AWS, GCP) and SaaS applications. Mentor and develop the skills of senior security engineers, fostering a culture of continuous improvement and innovation. Technical Experience Must-Have: Privileged Access management (CyberArk) Authentication/AuthN (Okta) Federated Identity (EntraID) Cloud Identity (AWS, GCP, Azure) Automation (terraform, codex, claude) Application SSO (OIDC, SAML) Identity Governance (Sailpoint, Okta, Veza) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Design, build, test, and maintain Data pipelines, managing data platform, develop integrations from diverse data sources including on-premises systems and external APIs, support and troubleshoot production processes. Contribute to scalable pipeline design, resolve data discrepancies, and ensure SLAs are met while continuously improving data models, code efficiency, and data quality. Adhere to best practices in data integrity, testing, security, and documentation, while continuously expanding technical expertise and staying current with evolving tools and platforms. YOU'RE GOOD AT Developing and maintaining medium-high complexity data pipelines and applications within large-scale data platforms. Applying structured problem-solving skills to analyze data issues and identify root causes. Managing multiple tasks and priorities in a fast-paced, Agile environment. Communicating clearly with both technical and non-technical stakeholders. Working collaboratively in a matrixed organization with diverse teams and varying technical expertise. Demonstrating intellectual curiosity and a willingness to learn new technologies and methodologies. Being a proactive team player with a positive attitude and strong ownership mindset. What You'll Bring Bachelor's Degree in Computer Science, Engineering, or related field (or equivalent practical experience). 4-6 years of relevant experience in Data Engineering. Expertise in SQL, especially within cloud-based data warehouses like Snowflake, API-integrated data pipelines using Python. Hands-on experience with AWS technologies such as AWS Lambda/Glue, S3, and CloudFormation etc. Familiarity with cloud data warehouse platforms such as Snowflake, developing data pipelines in DBT (Data Build Tool); or other ETL/ELT tools, languages and frameworks is a plus. Working knowledge of version controlling tools, CI/CD processes and deployments using tools such as GitHub, Git Actions, Terraform etc. Experience working with semi-structured and unstructured data formats such as JSON and XML. Familiarity with Data orchestration tools such as Airflow. Experience working in Agile/Scrum environments is preferred. Experience within GenAI space is a plus. Who You'll Work With You will be a member of the Data Hub Squad, a team focused on ingesting, transforming, streamlining, and exposing high-quality data to support the Marketing function in making data-driven decisions. You will collaborate closely with the Chapter Lead, Product Owner, other data engineers, analysts, and other teams within the Marketing Portfolio. Additional info This position will involve daily collaboration with the Product Owner, Chapter Lead, other engineers and analysts throughout Agile process. The successful candidate will demonstrate: Strong analytical abilities and creative problem solving Ability to work independently with general direction and flexibility in a fast-paced environment Good organization and excellent communication skills across cultures Integrity and a positive attitude, especially while handling stressful situations Work with project stakeholders to understand business requirements and implement data solutions for diverse problems Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Design, build, test, and maintain Data pipelines, managing data platform, develop integrations from diverse data sources including on-premises systems and external APIs, support and troubleshoot production processes. Contribute to scalable pipeline design, resolve data discrepancies, and ensure SLAs are met while continuously improving data models, code efficiency, and data quality. Adhere to best practices in data integrity, testing, security, and documentation, while continuously expanding technical expertise and staying current with evolving tools and platforms. YOU'RE GOOD AT Developing and maintaining medium-high complexity data pipelines and applications within large-scale data platforms. Applying structured problem-solving skills to analyze data issues and identify root causes. Managing multiple tasks and priorities in a fast-paced, Agile environment. Communicating clearly with both technical and non-technical stakeholders. Working collaboratively in a matrixed organization with diverse teams and varying technical expertise. Demonstrating intellectual curiosity and a willingness to learn new technologies and methodologies. Being a proactive team player with a positive attitude and strong ownership mindset. What You'll Bring Bachelor's Degree in Computer Science, Engineering, or related field (or equivalent practical experience). 4-6 years of relevant experience in Data Engineering. Expertise in SQL, especially within cloud-based data warehouses like Snowflake, API-integrated data pipelines using Python. Hands-on experience with AWS technologies such as AWS Lambda/Glue, S3, and CloudFormation etc. Familiarity with cloud data warehouse platforms such as Snowflake, developing data pipelines in DBT (Data Build Tool); or other ETL/ELT tools, languages and frameworks is a plus. Working knowledge of version controlling tools, CI/CD processes and deployments using tools such as GitHub, Git Actions, Terraform etc. Experience working with semi-structured and unstructured data formats such as JSON and XML. Familiarity with Data orchestration tools such as Airflow. Experience working in Agile/Scrum environments is preferred. Experience within GenAI space is a plus. Who You'll Work With You will be a member of the Data Hub Squad, a team focused on ingesting, transforming, streamlining, and exposing high-quality data to support the Marketing function in making data-driven decisions. You will collaborate closely with the Chapter Lead, Product Owner, other data engineers, analysts, and other teams within the Marketing Portfolio. Additional info This position will involve daily collaboration with the Product Owner, Chapter Lead, other engineers and analysts throughout Agile process. The successful candidate will demonstrate: Strong analytical abilities and creative problem solving Ability to work independently with general direction and flexibility in a fast-paced environment Good organization and excellent communication skills across cultures Integrity and a positive attitude, especially while handling stressful situations Work with project stakeholders to understand business requirements and implement data solutions for diverse problems Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Overview Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next. This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table. Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket? Do you enjoy building genuine working relationships with clients and understanding how their business actually operates? Have you been looking for a role where your technical knowledge and your people skills matter equally? This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do. At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for. Duties and Responsibilities Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment Develop and maintain accurate documentation, including network diagrams, system records, and asset information Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist Identify and flag risks in client environments before they become incidents Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders Required Experience / Skills Proven experience at 2nd line IT support level or above Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure A natural relationship builder, confident, personable, and able to earn trust quickly Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients Organised and thorough, with an instinct for documentation and keeping things in order A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them Comfortable working independently and managing your own time across a varied client portfolio Full UK driving licence required, pool cars available Desirable Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms Experience in an MSP environment is a strong advantage Location & Hours Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.
26/06/2026
Full time
Overview Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next. This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table. Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket? Do you enjoy building genuine working relationships with clients and understanding how their business actually operates? Have you been looking for a role where your technical knowledge and your people skills matter equally? This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do. At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for. Duties and Responsibilities Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment Develop and maintain accurate documentation, including network diagrams, system records, and asset information Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist Identify and flag risks in client environments before they become incidents Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders Required Experience / Skills Proven experience at 2nd line IT support level or above Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure A natural relationship builder, confident, personable, and able to earn trust quickly Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients Organised and thorough, with an instinct for documentation and keeping things in order A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them Comfortable working independently and managing your own time across a varied client portfolio Full UK driving licence required, pool cars available Desirable Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms Experience in an MSP environment is a strong advantage Location & Hours Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for IT Asset & Configuration Management on the ServiceNow platform, with technical ownership of both the ServiceNow CMDB and Asset Management capabilities. This Director-level role combines architecture, technical governance, product partnership, engineering leadership, and hands-on technical leadership, including direct involvement in complex design, configuration, troubleshooting, and critical implementation decisions when needed. You will define the technical direction, platform design, engineering standards, data quality posture, and roadmap for Asset Management, CMDB, Configuration Management, and related discovery and inventory data capabilities. You will operate with a high degree of autonomy, partnering closely with the Asset & Configuration Management Product Owners and senior functional stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, and Vendor Management to shape and influence the roadmap. You will define how hardware and software assets are tracked across their lifecycle, and ensure the platform supports defensible compliance positions, optimized license spend, proactive harvesting of unused entitlements, and the development of future business cases for advanced ITAM capabilities where appropriate. You will provide hands-on technical leadership across a blended team of engineers, establishing engineering standards, reviewing designs, driving accountability, contributing directly to sprint delivery, and remaining actively engaged in complex design, configuration, data quality, and implementation issues. You will serve as the primary technical escalation point for Asset & Configuration Management issues, including CMDB data quality, CI reconciliation, asset-CI alignment, software reconciliation, hardware lifecycle workflows, integration failures, audit support, and vulnerability-to-asset mapping. YOU'RE GOOD AT Deep expertise in ServiceNow Asset & Configuration Management, with significant experience architecting and delivering solutions across CMDB, Configuration Management, ITAM, HAM, SAM, and related platform capabilities; experience with HAM Pro, SAM Pro, or equivalent advanced ITAM capabilities is strongly valued. Helping shape business cases for future HAM Pro, SAM Pro, and inventory management capabilities Designing, implementing, governing, and improving enterprise CMDB capabilities in ServiceNow Applying CSDM, CI class modelling, relationship design, lifecycle governance, and CMDB Health in practical enterprise environments Connecting Asset Management and CMDB so that assets, CIs, software installations, ownership, lifecycle states, financial data, and operational relationships are accurate and usable Operating as a senior technical leader where data quality directly impacts license compliance, financial decisions, and audit outcomes Strong understanding of software entitlement models, license metrics, reconciliation logic, and the integration architecture required to support them Leading technical decisions across data models, lifecycle workflows, integrations, reconciliation logic, automation, reporting, and controls Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade-offs, compliance risk, and license optimization opportunities Providing technical leadership across blended teams of internal and contingent engineers, setting standards and driving accountability Acting as a hands-on technical leader, contributing directly to sprint delivery, particularly on complex stories, technical enablers, configuration decisions, troubleshooting, and high-impact changes What You'll Bring WHAT YOU'LL BRING (BEHAVIORS) Operating independently with minimal oversight while maintaining strong alignment with enterprise architecture, platform standards, and product priorities Exercising sound technical judgment and making clear, defensible architectural decisions across CMDB design, asset data, entitlement modelling, reconciliation strategy, and lifecycle automation Proactively identifying risks, surfacing them early, and recommending practical solutions Navigating high-visibility stakeholder environments with composure and confidence, including audit and vendor negotiation contexts Influencing senior stakeholders across IT, Security, Monitoring & Operations, Procurement, and Finance Holding firm in technical trade-off discussions where data trust, platform integrity, or long-term maintainability are at risk Establishing engineering rigor, accountability, and quality across a blended technical team YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree 10+ years' experience working as a ServiceNow engineer, technical lead or architect, with specialized expertise in IT Asset & Configuration Management Demonstrable hands-on experience implementing and governing ServiceNow CMDB in a complex enterprise environment Strong expertise in ServiceNow Configuration Management, including CMDB architecture, CI class design, IRE, CSDM alignment, relationship modelling, lifecycle governance, CMDB Health, data quality management, and remediation processes Software Asset Management depth, including software model normalization, publisher packs, license metrics, entitlement reconciliation, and audit defense; SAM Pro experience is strongly valued SaaS License Management experience, including SaaS spend visibility, usage-based reclamation, and renewal optimization a strong plus Strong understanding of contract and procurement integration, including purchase orders, entitlements, contracts, cost centers, and chargeback/showback Experience designing, governing, and managing integrations with discovery, inventory, endpoint, HR, procurement, ERP, security, monitoring, and asset data sources, such as ServiceNow Discovery, Service Mapping, SCCM/MECM, Intune, Jamf, Tanium, Flexera, Snow, Lansweeper, Workday, SAP, Coupa, Ariba, or equivalent platforms ServiceNow certifications expected: CSA as a baseline; CIS-SAM, CIS-HAM, CMDB, Discovery, ITOM, or Service Mapping related certifications or equivalent experience strongly valued Familiarity with ITIL 4 IT Asset & Configuration Management practice and ISO/IEC 19770 a plus; experience surviving a vendor software audit is highly valued Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working closely with the SACM & ServiceNow Core squad, including Scrum Lead, Product Owner, and Developers. You will act as the technical owner for CMDB, Configuration Management, discovery, inventory, and Asset Management capabilities, partnering with stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, Vendor Management, and Architecture to ensure these capabilities enable license compliance, cost optimization, operational resilience, audit readiness, security visibility, and trusted enterprise technology data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for IT Asset & Configuration Management on the ServiceNow platform, with technical ownership of both the ServiceNow CMDB and Asset Management capabilities. This Director-level role combines architecture, technical governance, product partnership, engineering leadership, and hands-on technical leadership, including direct involvement in complex design, configuration, troubleshooting, and critical implementation decisions when needed. You will define the technical direction, platform design, engineering standards, data quality posture, and roadmap for Asset Management, CMDB, Configuration Management, and related discovery and inventory data capabilities. You will operate with a high degree of autonomy, partnering closely with the Asset & Configuration Management Product Owners and senior functional stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, and Vendor Management to shape and influence the roadmap. You will define how hardware and software assets are tracked across their lifecycle, and ensure the platform supports defensible compliance positions, optimized license spend, proactive harvesting of unused entitlements, and the development of future business cases for advanced ITAM capabilities where appropriate. You will provide hands-on technical leadership across a blended team of engineers, establishing engineering standards, reviewing designs, driving accountability, contributing directly to sprint delivery, and remaining actively engaged in complex design, configuration, data quality, and implementation issues. You will serve as the primary technical escalation point for Asset & Configuration Management issues, including CMDB data quality, CI reconciliation, asset-CI alignment, software reconciliation, hardware lifecycle workflows, integration failures, audit support, and vulnerability-to-asset mapping. YOU'RE GOOD AT Deep expertise in ServiceNow Asset & Configuration Management, with significant experience architecting and delivering solutions across CMDB, Configuration Management, ITAM, HAM, SAM, and related platform capabilities; experience with HAM Pro, SAM Pro, or equivalent advanced ITAM capabilities is strongly valued. Helping shape business cases for future HAM Pro, SAM Pro, and inventory management capabilities Designing, implementing, governing, and improving enterprise CMDB capabilities in ServiceNow Applying CSDM, CI class modelling, relationship design, lifecycle governance, and CMDB Health in practical enterprise environments Connecting Asset Management and CMDB so that assets, CIs, software installations, ownership, lifecycle states, financial data, and operational relationships are accurate and usable Operating as a senior technical leader where data quality directly impacts license compliance, financial decisions, and audit outcomes Strong understanding of software entitlement models, license metrics, reconciliation logic, and the integration architecture required to support them Leading technical decisions across data models, lifecycle workflows, integrations, reconciliation logic, automation, reporting, and controls Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade-offs, compliance risk, and license optimization opportunities Providing technical leadership across blended teams of internal and contingent engineers, setting standards and driving accountability Acting as a hands-on technical leader, contributing directly to sprint delivery, particularly on complex stories, technical enablers, configuration decisions, troubleshooting, and high-impact changes What You'll Bring WHAT YOU'LL BRING (BEHAVIORS) Operating independently with minimal oversight while maintaining strong alignment with enterprise architecture, platform standards, and product priorities Exercising sound technical judgment and making clear, defensible architectural decisions across CMDB design, asset data, entitlement modelling, reconciliation strategy, and lifecycle automation Proactively identifying risks, surfacing them early, and recommending practical solutions Navigating high-visibility stakeholder environments with composure and confidence, including audit and vendor negotiation contexts Influencing senior stakeholders across IT, Security, Monitoring & Operations, Procurement, and Finance Holding firm in technical trade-off discussions where data trust, platform integrity, or long-term maintainability are at risk Establishing engineering rigor, accountability, and quality across a blended technical team YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree 10+ years' experience working as a ServiceNow engineer, technical lead or architect, with specialized expertise in IT Asset & Configuration Management Demonstrable hands-on experience implementing and governing ServiceNow CMDB in a complex enterprise environment Strong expertise in ServiceNow Configuration Management, including CMDB architecture, CI class design, IRE, CSDM alignment, relationship modelling, lifecycle governance, CMDB Health, data quality management, and remediation processes Software Asset Management depth, including software model normalization, publisher packs, license metrics, entitlement reconciliation, and audit defense; SAM Pro experience is strongly valued SaaS License Management experience, including SaaS spend visibility, usage-based reclamation, and renewal optimization a strong plus Strong understanding of contract and procurement integration, including purchase orders, entitlements, contracts, cost centers, and chargeback/showback Experience designing, governing, and managing integrations with discovery, inventory, endpoint, HR, procurement, ERP, security, monitoring, and asset data sources, such as ServiceNow Discovery, Service Mapping, SCCM/MECM, Intune, Jamf, Tanium, Flexera, Snow, Lansweeper, Workday, SAP, Coupa, Ariba, or equivalent platforms ServiceNow certifications expected: CSA as a baseline; CIS-SAM, CIS-HAM, CMDB, Discovery, ITOM, or Service Mapping related certifications or equivalent experience strongly valued Familiarity with ITIL 4 IT Asset & Configuration Management practice and ISO/IEC 19770 a plus; experience surviving a vendor software audit is highly valued Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working closely with the SACM & ServiceNow Core squad, including Scrum Lead, Product Owner, and Developers. You will act as the technical owner for CMDB, Configuration Management, discovery, inventory, and Asset Management capabilities, partnering with stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, Vendor Management, and Architecture to ensure these capabilities enable license compliance, cost optimization, operational resilience, audit readiness, security visibility, and trusted enterprise technology data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join our PSG BI&A Team. As a GenAI IT Senior Data Scientist you will work closely with our Partner Services Group to understand their key challenges, define GenAI products, win buy-in for your recommendations and collaborate with other IT teams to transform stakeholder potentials into performance. Finally, as a GenAI IT Senior Data Scientist, you will contribute to PSG BI&A Data Science expertise and will be responsible for overseeing end-to-end Data Science and GenAI solutions, collaborating closely with the BI&A Squad to deliver on stakeholder objectives. What You'll Bring We're looking for exceptional talent with experience in core Data Science and AI to join us. You will typically have: • +4 years experience in IT strategy and consulting, professional software development or Data Science product organisation. • A bachelor's or master's degree in computer science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science. • Strong Data Science experience with proficiency in Python, Snowflake, DBT and Tableau with experience working in a Data Engineering team and a proven ability to communicate effectively and provide clear, actionable insights to senior stakeholders • Strong technical expertise in Generative AI, Data Science and Machine Learning. • A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment • Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation • Sound understanding of GenAI solution constructs e.g., LLMs, RAG, Guardrails, MLOps and multi-modality • Experience managing and executing data science and AI projects, from ideation to deployment, while ensuring alignment with business objectives and delivering impactful outcomes • Understanding of various GenAI platform & middleware and how they fit in GenAI architecture e.g., AWS Bedrock, Google Vertex, Langchain or LlamaIndex • Able to understand & apply advanced prompt engineering methods and related concepts (RAG, context windows, memory) RAG is a must! • Experience in the organisation of workshops at peer level and facilitating meetings • Ability to work autonomously while contributing effectively as part of a team • Strong business acumen; can frame complex problems in appropriate business contexts • Highly professional and rigorous, results-oriented, driven and hard-working • Have excellent verbal and written communication skills in English • Loyal and reliable, possessing the highest ethical standard • Good interpersonal skills but also judgement independency and autonomy • Ability to propose innovative ideas, build empathy within the firm and win the trust of key stakeholders Who You'll Work With You will be part of the PSG BI&A Squad and our IT Functional Technology team, partnering with the AI Center of Excellence (AI CoE), Genie team, Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that will transform how PSG teams engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join our PSG BI&A Team. As a GenAI IT Senior Data Scientist you will work closely with our Partner Services Group to understand their key challenges, define GenAI products, win buy-in for your recommendations and collaborate with other IT teams to transform stakeholder potentials into performance. Finally, as a GenAI IT Senior Data Scientist, you will contribute to PSG BI&A Data Science expertise and will be responsible for overseeing end-to-end Data Science and GenAI solutions, collaborating closely with the BI&A Squad to deliver on stakeholder objectives. What You'll Bring We're looking for exceptional talent with experience in core Data Science and AI to join us. You will typically have: • +4 years experience in IT strategy and consulting, professional software development or Data Science product organisation. • A bachelor's or master's degree in computer science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science. • Strong Data Science experience with proficiency in Python, Snowflake, DBT and Tableau with experience working in a Data Engineering team and a proven ability to communicate effectively and provide clear, actionable insights to senior stakeholders • Strong technical expertise in Generative AI, Data Science and Machine Learning. • A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment • Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation • Sound understanding of GenAI solution constructs e.g., LLMs, RAG, Guardrails, MLOps and multi-modality • Experience managing and executing data science and AI projects, from ideation to deployment, while ensuring alignment with business objectives and delivering impactful outcomes • Understanding of various GenAI platform & middleware and how they fit in GenAI architecture e.g., AWS Bedrock, Google Vertex, Langchain or LlamaIndex • Able to understand & apply advanced prompt engineering methods and related concepts (RAG, context windows, memory) RAG is a must! • Experience in the organisation of workshops at peer level and facilitating meetings • Ability to work autonomously while contributing effectively as part of a team • Strong business acumen; can frame complex problems in appropriate business contexts • Highly professional and rigorous, results-oriented, driven and hard-working • Have excellent verbal and written communication skills in English • Loyal and reliable, possessing the highest ethical standard • Good interpersonal skills but also judgement independency and autonomy • Ability to propose innovative ideas, build empathy within the firm and win the trust of key stakeholders Who You'll Work With You will be part of the PSG BI&A Squad and our IT Functional Technology team, partnering with the AI Center of Excellence (AI CoE), Genie team, Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that will transform how PSG teams engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Site Reliability Engineer is responsible for running the engineering capability behind a defined area of reliability across the organisation. The role works across multiple SRE disciplines including infrastructure, cloud, observability, automation, identity, security, and network operations, applying engineering thinking to reduce operational toil, improve resilience, and embed reliability and governance into delivery and operational workflows. The role drives engineering quality and consistency within its scope of responsibility, contributes to wider engineering standards, and helps shape how reliability is delivered across the organisation. It builds reusable patterns, mentors engineers, and provides senior engineering input across a wider set of stakeholders. The ideal candidate is a senior practitioner who is comfortable operating across multiple domains, balances delivery with mentorship, and can articulate engineering trade-offs clearly to both technical and non-technical audiences. Core responsibilities Run and continuously improve the reliability engineering systems within scope, including automation, pipelines, observability, and operational tooling. Design and implement engineering solutions that eliminate operational toil at scale and embed reliability into delivery workflows. Help shape engineering standards, patterns, and reusable frameworks across the SRE practice. Lead the engineering response to complex incidents within scope, drive systemic remediation, and contribute to post-incident learning. Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE principles. Drive cross-team collaboration with engineering, platform, and operations functions to embed reliability and governance through engineering controls. Communicate engineering status, risks, and recommendations clearly to senior stakeholders and leadership forums. Contribute to monthly operational reviews with structured metrics on service health, ingestion or pipeline performance, automation coverage, and improvement progress. What You'll Bring 5-8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines. Strong hands-on experience across multiple SRE domains, including cloud, automation, observability, and CI/CD. Demonstrated experience designing and implementing automation and reliability solutions at scale. Deep knowledge of at least one cloud platform (AWS or Azure), including networking, identity, and observability primitives. Experience with Infrastructure-as-Code (e.g. Terraform) and CI/CD pipelines. Strong scripting experience (e.g. Python). Experience leading incident response and driving systemic improvement. Strong stakeholder engagement and technical communication skills. Deep hands-on experience with one or more enterprise observability platforms (e.g. Splunk, Datadog). Proven experience designing and operating telemetry pipelines, ingestion controls, and observability cost management. Proven experience designing signals (SLIs, SLOs, synthetic checks, alerts) and ops automation triggered from those signals. Experience driving SLO/SLI practices across multiple teams. Deep hands-on experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud. Proven experience designing reusable IaC patterns and landing zone components across cloud providers. Strong working knowledge of cloud networking, account management, identity primitives, and policy enforcement across providers. Experience driving cloud platform engineering standards and governance across multiple teams. Deep hands-on experience with identity platforms (e.g. Entra ID) and secrets management (e.g. HashiCorp Vault). Proven experience designing OIDC, workload identity, and dynamic credential patterns. Experience driving Zero Trust and least-privilege adoption across multiple teams. Deep hands-on experience with security tooling embedded in CI/CD pipelines. Proven experience designing policy-as-code controls and secure-by-default patterns. Experience driving secure engineering adoption across multiple teams. Deep hands-on experience with hybrid and cloud network architectures. Proven experience designing automated network controls through IaC. Experience driving Zero Trust segmentation and network observability adoption. Preferred qualifications Experience working within a federated, multi-cloud, or large enterprise environment. Familiarity with containerisation (Docker) and orchestration (Kubernetes). Experience with secrets management tooling (e.g. HashiCorp Vault). Cloud certification at professional level. Experience with policy-as-code tooling (e.g. OPA, Sentinel). Experience contributing to engineering communities of practice. Experience with AIOps, noise reduction, and event correlation. Experience with event-driven ops automation platforms (e.g. ServiceNow, PagerDuty, custom workflows). Ability to lead complex observability platform incidents and capacity reviews. Experience with cloud FinOps, cost engineering, and chargeback tooling. Hands-on experience with Alibaba Cloud platform architecture. Experience with cloud policy-as-code tools (e.g. AWS Service Control Policies, Azure Policy, OPA). Strong understanding of identity-related security risks and mitigations. Strong understanding of common security risks and mitigations across the SDLC. Strong understanding of network reliability, observability, and security patterns. Who You'll Work With Hybrid or on-site work model. Operates as a senior individual contributor with mentorship and cross-team influence. Expected to participate in on-call rotation and lead incident response. Occasional travel may be required for team or stakeholder engagement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Site Reliability Engineer is responsible for running the engineering capability behind a defined area of reliability across the organisation. The role works across multiple SRE disciplines including infrastructure, cloud, observability, automation, identity, security, and network operations, applying engineering thinking to reduce operational toil, improve resilience, and embed reliability and governance into delivery and operational workflows. The role drives engineering quality and consistency within its scope of responsibility, contributes to wider engineering standards, and helps shape how reliability is delivered across the organisation. It builds reusable patterns, mentors engineers, and provides senior engineering input across a wider set of stakeholders. The ideal candidate is a senior practitioner who is comfortable operating across multiple domains, balances delivery with mentorship, and can articulate engineering trade-offs clearly to both technical and non-technical audiences. Core responsibilities Run and continuously improve the reliability engineering systems within scope, including automation, pipelines, observability, and operational tooling. Design and implement engineering solutions that eliminate operational toil at scale and embed reliability into delivery workflows. Help shape engineering standards, patterns, and reusable frameworks across the SRE practice. Lead the engineering response to complex incidents within scope, drive systemic remediation, and contribute to post-incident learning. Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE principles. Drive cross-team collaboration with engineering, platform, and operations functions to embed reliability and governance through engineering controls. Communicate engineering status, risks, and recommendations clearly to senior stakeholders and leadership forums. Contribute to monthly operational reviews with structured metrics on service health, ingestion or pipeline performance, automation coverage, and improvement progress. What You'll Bring 5-8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines. Strong hands-on experience across multiple SRE domains, including cloud, automation, observability, and CI/CD. Demonstrated experience designing and implementing automation and reliability solutions at scale. Deep knowledge of at least one cloud platform (AWS or Azure), including networking, identity, and observability primitives. Experience with Infrastructure-as-Code (e.g. Terraform) and CI/CD pipelines. Strong scripting experience (e.g. Python). Experience leading incident response and driving systemic improvement. Strong stakeholder engagement and technical communication skills. Deep hands-on experience with one or more enterprise observability platforms (e.g. Splunk, Datadog). Proven experience designing and operating telemetry pipelines, ingestion controls, and observability cost management. Proven experience designing signals (SLIs, SLOs, synthetic checks, alerts) and ops automation triggered from those signals. Experience driving SLO/SLI practices across multiple teams. Deep hands-on experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud. Proven experience designing reusable IaC patterns and landing zone components across cloud providers. Strong working knowledge of cloud networking, account management, identity primitives, and policy enforcement across providers. Experience driving cloud platform engineering standards and governance across multiple teams. Deep hands-on experience with identity platforms (e.g. Entra ID) and secrets management (e.g. HashiCorp Vault). Proven experience designing OIDC, workload identity, and dynamic credential patterns. Experience driving Zero Trust and least-privilege adoption across multiple teams. Deep hands-on experience with security tooling embedded in CI/CD pipelines. Proven experience designing policy-as-code controls and secure-by-default patterns. Experience driving secure engineering adoption across multiple teams. Deep hands-on experience with hybrid and cloud network architectures. Proven experience designing automated network controls through IaC. Experience driving Zero Trust segmentation and network observability adoption. Preferred qualifications Experience working within a federated, multi-cloud, or large enterprise environment. Familiarity with containerisation (Docker) and orchestration (Kubernetes). Experience with secrets management tooling (e.g. HashiCorp Vault). Cloud certification at professional level. Experience with policy-as-code tooling (e.g. OPA, Sentinel). Experience contributing to engineering communities of practice. Experience with AIOps, noise reduction, and event correlation. Experience with event-driven ops automation platforms (e.g. ServiceNow, PagerDuty, custom workflows). Ability to lead complex observability platform incidents and capacity reviews. Experience with cloud FinOps, cost engineering, and chargeback tooling. Hands-on experience with Alibaba Cloud platform architecture. Experience with cloud policy-as-code tools (e.g. AWS Service Control Policies, Azure Policy, OPA). Strong understanding of identity-related security risks and mitigations. Strong understanding of common security risks and mitigations across the SDLC. Strong understanding of network reliability, observability, and security patterns. Who You'll Work With Hybrid or on-site work model. Operates as a senior individual contributor with mentorship and cross-team influence. Expected to participate in on-call rotation and lead incident response. Occasional travel may be required for team or stakeholder engagement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
