Customer Resolution Specialist: Escalations & Refunds

  • Office Angels
  • Hassocks, Sussex
  • 09/06/2026
Full time Information Technology Telecommunications

Job Description

Office Angels is looking for a proactive Complaints Handler / Customer Resolution Specialist in Hassocks. This role requires excellent problem-solving skills and a passion for delivering outstanding customer experiences, managing escalated complaints effectively.

You will work closely with internal teams to ensure customer satisfaction and contribute to a supportive team environment. The position offers a salary range of £28,000 - £30,000 and requires access to a car due to the office location.