CDL Office Administrator - CDL Wednesbury

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Contractual hours 37.5 Basis Full time Region Central Job category/type Business Support / Administration Date posted 29/05/2026 Job reference REQ Attachments Office Administrator Job Description.docx

About Dormole Ltd -

Dormole Limited is a privately owned company incorporated in 1974.

The Company has grown through the development of a number of subsidiary companies which primarily specialise in the development and distribution of tools and associated products.

These are Toolbank UK, Olympia Tools UK, Harrison & Clough, Forgefix, Faithfull Tools, Toolbank Ireland & Tucks Fasteners Ireland.

The core philosophy of the Company is to work closely with our customers, suppliers and staff to develop the business.

Dormole continues to re-invest in the business to ensure that we can provide the best possible levels of service and support to our customers.

About the role:

Reporting into: CDL Site Manager

To support in all elements of running the office and maintain the required health and safety standards within the building. Supporting all departments with customer enquiries, office administration and the general organisation of the building.

You'll have a positive outlook that will help you thrive in the achievement of the following daily responsibilities:

• Accurate record keeping.
• Create commercial invoice for all exports to EU
• Investigate claims, short/over deliveries, and issue credits when confirmed.
• Assist Management team with promotions and new accounts.
• Accurate data input for Management reports.

What are we looking for?

• Works well as part of a team.
• Strong organisational skills.
• High attention to detail within all tasks.
• An excellent communicator across all platforms (phone, email and in person).
• Confident and assertive personality.
• Enthusiastic and professional attitude, with the ability to take ownership of tasks.
• Highly self motivated.
• Fire marshal or first aid qualifications would be beneficial but not essential (training will be provided).
• Experienced in Microsoft programs including Excel, Outlook and Word are essential.

What can we offer you?

• A competitive annual salary
• Monday to Friday, 8:30am - 4.30pm
• 33 days holiday Inc. bank holidays
• Company Pension Scheme with employer contribution starting at 4.5%, increasing with service
• Life Assurance (6x salary for pension scheme members, 3x salary for non-pension scheme members)
• Enhanced Maternity, Paternity, Adoption & Neonatal Care Pay
• Access to free & confidential 24/7 Employee assistance programme and GP Consultations
• Free access to health and wellbeing app
• Access to tools and hardware at a discounted rate