Apprentice Administrator

  • United Infrastructure Connected
  • Warrington, Cheshire
  • 09/06/2026
Full time Information Technology Telecommunications

Job Description

Apprentice - Telecoms Access and Outage

United Infrastructure is looking for an Apprentice to join our Telecoms business, supporting operational delivery across multiple client sites. You will be given a real job from day one and gain hands on industry experience.

Responsibilities
  • Deal with enquiries from clients and customers via email, telephone calls and different systems.
  • Create, maintain and ensure efficient handling of documentation.
  • Work closely with colleagues and stakeholders, including internal teams, field engineers and client representatives, to ensure projects run smoothly.
Training & Apprenticeship

You will be enrolled onto the Level 3 Business Administrator Apprenticeship through one of our training partners. The learning pathway is delivered entirely remotely via online self accessed or virtually delivered classroom sessions, and you will receive one to one support from your tutor or coach.

Benefits

Generous holiday allowance, Christmas shutdown and a tailored benefits portal allowing you to choose the benefits that best suit you.

Qualifications & Academic Requirements
  • 5 GCSEs at Grade 9 4/A -C, including English and Mathematics.
  • Good IT skills and ability to use Microsoft Office packages, particularly Excel.
  • Good organisation, time management, attention to detail and communication skills.
  • Availability to start full time work by August 2026.
  • Commitment to live and breathe our company values during work and studies.
  • Motive and dedication to successfully complete your apprenticeship programme.
Equal Opportunities Statement

At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.