About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
29/05/2026
Full time
About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF- JBRP1_UKTJ
13/06/2026
Full time
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF- JBRP1_UKTJ
Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: Role Overview The Shipping Digital Lead (Commercial) is an individual contributor within the Shipping Technical team, collaborating with the Shipping Digital & Technology Manager. The role acts as the digital and technology partner for Shippings commercial activities, ensuring that systems, data, and digital capabilities effectively support Chartering and Optimisation, including voyage management, freight economics, emissions, and performance reporting. The role provides senior expertise to support broader Shipping digital priorities, including digital transformation, business process modernization, data quality improvement, AI-enabled capability development, and value realization. As the domain authority for commercial systems and tools (including IMOS and a suite of other commercial platforms), the role combines deep functional expertise with hands-on experience in configuration and development. The position is responsible for shaping commercial digital priorities and delivering business value through effective technology enablement, including supporting the ambition to apply AI where it enhances decision quality, efficiency, and performance. Key ResponsibilitiesBusiness Partnering & Domain Leadership Act as the primary digital interface for Chartering, Optimisation, and related commercial teams. Develop a deep understanding of chartering workflows, voyage optimization, voyage economics, and performance management. Translate business needs into clear, value-driven digital requirements. Product Ownership & Delivery Leadership Serve as product owner and functional authority for key commercial shipping systems, including IMOS, ZeroNorth, Stormgeo, and other chartering tools. Lead data structures to optimize systems, reduce workarounds, and improve usability. Work with vendors to influence system enhancements that add new value to chartering and optimisation workflows. Maintain prioritized backlogs, shape delivery scope, and oversee implementation to ensure solutions are fit-for-purpose, adopted, and deliver measurable value. Commercial Process & Systems Expertise Apply strong knowledge of commercial shipping processes to guide system configuration and technology decisions. Find opportunities to: Reduce manual effort Improve data quality through consistent collection and validation Strengthen reporting Accelerate commercial decision-making across the voyage lifecycle Stakeholder Engagement & Influence Build trusted relationships with stakeholders across commercial teams at all levels. Communicate digital strategy, priorities, and progress in clear business terms. Influence decisions and secure alignment without formal authority. Governance & Value Realization Define success measures for digital initiatives and ensure benefits are tracked, evidenced, and reported. Contribute to Shipping Technology governance by providing visibility of progress, risks, and value realization within the commercial domain. Compliance Champion compliance through auditability and self-verification. Promote safe digital working practices and end-user awareness. Support cyber security resilience across commercial systems. Digital Transformation & Innovation Drive digital transformation across the commercial shipping domain. Assess external markets, vendors, and competitors to identify high-value opportunities. Introduce and scale advanced analytics, automation, and AI-enabled capabilities within commercial systems where they improve efficiency, optimisation outcomes, emissions insight, or performance transparency. Digital Product Vision & Roadmaps Shape the digital roadmap for Chartering and Optimisation. Evolve systems from transactional record-keeping to effective commercial decision support tools. Identify, prioritize, and deliver digital initiatives aligned to broader Supply, Trading & Shipping strategy. Education Degree or equivalent professional experience in a relevant field (e.g., Technology, Maritime, Engineering, or Business). Professional training in Agile delivery, product ownership, or business change is desirable. Essential Experience & Skills Demonstrable deep expertise in system design and configuration of commercial shipping systems, particularly IMOS (and platforms such as ZeroNorth and Stormgeo). Experience working with vendors (e.g., Veson) to enhance system functionality and optimize configuration. Solid understanding of commercial shipping processes, including chartering, optimisation, voyage economics, emissions, and performance reporting. Experience in digital product management, technology delivery, or business change within shipping, trading, or logistics environments. Validated ability to operate at senior stakeholder level and influence outcomes without formal authority. Experience working in Agile delivery environments, with ownership of scope, priorities, and outcomes. Strong analytical, problem-solving, and communication skills. Desirable Experience Experience supporting emissions, efficiency, or decarbonisation initiatives in shipping. Background in process modernization, analytics, or AI-enabled decision support. Previous experience as a Product Owner, Digital Lead, or Business Technology Partner within Trading & Shipping or adjacent domains. Relevant professional certifications (e.g., Agile, Product Ownership, Business Analysis, Project Management). Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations + 4 more Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
13/06/2026
Full time
Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: Role Overview The Shipping Digital Lead (Commercial) is an individual contributor within the Shipping Technical team, collaborating with the Shipping Digital & Technology Manager. The role acts as the digital and technology partner for Shippings commercial activities, ensuring that systems, data, and digital capabilities effectively support Chartering and Optimisation, including voyage management, freight economics, emissions, and performance reporting. The role provides senior expertise to support broader Shipping digital priorities, including digital transformation, business process modernization, data quality improvement, AI-enabled capability development, and value realization. As the domain authority for commercial systems and tools (including IMOS and a suite of other commercial platforms), the role combines deep functional expertise with hands-on experience in configuration and development. The position is responsible for shaping commercial digital priorities and delivering business value through effective technology enablement, including supporting the ambition to apply AI where it enhances decision quality, efficiency, and performance. Key ResponsibilitiesBusiness Partnering & Domain Leadership Act as the primary digital interface for Chartering, Optimisation, and related commercial teams. Develop a deep understanding of chartering workflows, voyage optimization, voyage economics, and performance management. Translate business needs into clear, value-driven digital requirements. Product Ownership & Delivery Leadership Serve as product owner and functional authority for key commercial shipping systems, including IMOS, ZeroNorth, Stormgeo, and other chartering tools. Lead data structures to optimize systems, reduce workarounds, and improve usability. Work with vendors to influence system enhancements that add new value to chartering and optimisation workflows. Maintain prioritized backlogs, shape delivery scope, and oversee implementation to ensure solutions are fit-for-purpose, adopted, and deliver measurable value. Commercial Process & Systems Expertise Apply strong knowledge of commercial shipping processes to guide system configuration and technology decisions. Find opportunities to: Reduce manual effort Improve data quality through consistent collection and validation Strengthen reporting Accelerate commercial decision-making across the voyage lifecycle Stakeholder Engagement & Influence Build trusted relationships with stakeholders across commercial teams at all levels. Communicate digital strategy, priorities, and progress in clear business terms. Influence decisions and secure alignment without formal authority. Governance & Value Realization Define success measures for digital initiatives and ensure benefits are tracked, evidenced, and reported. Contribute to Shipping Technology governance by providing visibility of progress, risks, and value realization within the commercial domain. Compliance Champion compliance through auditability and self-verification. Promote safe digital working practices and end-user awareness. Support cyber security resilience across commercial systems. Digital Transformation & Innovation Drive digital transformation across the commercial shipping domain. Assess external markets, vendors, and competitors to identify high-value opportunities. Introduce and scale advanced analytics, automation, and AI-enabled capabilities within commercial systems where they improve efficiency, optimisation outcomes, emissions insight, or performance transparency. Digital Product Vision & Roadmaps Shape the digital roadmap for Chartering and Optimisation. Evolve systems from transactional record-keeping to effective commercial decision support tools. Identify, prioritize, and deliver digital initiatives aligned to broader Supply, Trading & Shipping strategy. Education Degree or equivalent professional experience in a relevant field (e.g., Technology, Maritime, Engineering, or Business). Professional training in Agile delivery, product ownership, or business change is desirable. Essential Experience & Skills Demonstrable deep expertise in system design and configuration of commercial shipping systems, particularly IMOS (and platforms such as ZeroNorth and Stormgeo). Experience working with vendors (e.g., Veson) to enhance system functionality and optimize configuration. Solid understanding of commercial shipping processes, including chartering, optimisation, voyage economics, emissions, and performance reporting. Experience in digital product management, technology delivery, or business change within shipping, trading, or logistics environments. Validated ability to operate at senior stakeholder level and influence outcomes without formal authority. Experience working in Agile delivery environments, with ownership of scope, priorities, and outcomes. Strong analytical, problem-solving, and communication skills. Desirable Experience Experience supporting emissions, efficiency, or decarbonisation initiatives in shipping. Background in process modernization, analytics, or AI-enabled decision support. Previous experience as a Product Owner, Digital Lead, or Business Technology Partner within Trading & Shipping or adjacent domains. Relevant professional certifications (e.g., Agile, Product Ownership, Business Analysis, Project Management). Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations + 4 more Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
ServiceNow Solution Architect (CSM) - Remote A leading consultancy are seeking a highly skilled ServiceNow Solution Architect to lead the design, optimisation, and expansion of their enterprise ServiceNow platform. As the ServiceNow Solution Architect (CSM) you will focus on driving process improvement, system integration, and scalable architecture, with a strong emphasis on Customer Service Management (CSM) as well as playing a critical role in shaping the application landscape, ensuring seamless integration of internal and customer-facing systems This position is ideal for a professional who combines deep ServiceNow expertise, business process knowledge, and strong communication skills to deliver high-impact solutions. Responsibilities Lead the design, implementation, and optimization of ServiceNow solutions with a focus on: o Customer Service Management (CSM) o Field Service Management (FSM) o IT Service Management (ITSM) o Strategic Portfolio Management (SPM) Drive adoption and expansion of ServiceNow capabilities Design and deliver enterprise integrations with internal systems and external customer platforms Develop and implement automations, workflows, and AI-driven capabilities Collaborate with business stakeholders to gather requirements and translate them into technical solutions Provide architectural guidance and best practices for ServiceNow development and configuration Skills/Experience Proven experience as a ServiceNow Solution Architect, Application Manager, or Senior Consultant CSM, FSM, ITSM, SPM Case Management & Customer Workflows Advanced Work Assignment & Routing Virtual Agent, Chatbots & Conversational AI Knowledge Management CSM/FSM Workspace Customer Portals & Mobile Applications Enterprise Integrations (APIs, middleware, external systems) ITIL (preferred) If you are a ServiceNow Architect looking to join a long-term transformation project, then send your CV to be considered for this role. JBRP1_UKTJ
13/06/2026
Full time
ServiceNow Solution Architect (CSM) - Remote A leading consultancy are seeking a highly skilled ServiceNow Solution Architect to lead the design, optimisation, and expansion of their enterprise ServiceNow platform. As the ServiceNow Solution Architect (CSM) you will focus on driving process improvement, system integration, and scalable architecture, with a strong emphasis on Customer Service Management (CSM) as well as playing a critical role in shaping the application landscape, ensuring seamless integration of internal and customer-facing systems This position is ideal for a professional who combines deep ServiceNow expertise, business process knowledge, and strong communication skills to deliver high-impact solutions. Responsibilities Lead the design, implementation, and optimization of ServiceNow solutions with a focus on: o Customer Service Management (CSM) o Field Service Management (FSM) o IT Service Management (ITSM) o Strategic Portfolio Management (SPM) Drive adoption and expansion of ServiceNow capabilities Design and deliver enterprise integrations with internal systems and external customer platforms Develop and implement automations, workflows, and AI-driven capabilities Collaborate with business stakeholders to gather requirements and translate them into technical solutions Provide architectural guidance and best practices for ServiceNow development and configuration Skills/Experience Proven experience as a ServiceNow Solution Architect, Application Manager, or Senior Consultant CSM, FSM, ITSM, SPM Case Management & Customer Workflows Advanced Work Assignment & Routing Virtual Agent, Chatbots & Conversational AI Knowledge Management CSM/FSM Workspace Customer Portals & Mobile Applications Enterprise Integrations (APIs, middleware, external systems) ITIL (preferred) If you are a ServiceNow Architect looking to join a long-term transformation project, then send your CV to be considered for this role. JBRP1_UKTJ
Full-Time 1-Year Fixed Term Contract Salary: £42,180 + Car Allowance £6,000 + Incidentals £2,160 (OTE £70,360) High performers can exceed £100K Role overview SumUp is looking for an experienced, field-based new business hunter to drive net new revenue through the sale of payments and full POS solutions into UK SMBs, with a strong focus on hospitality. This role suits someone who can confidently prospect, uncover customer needs, deliver high-quality demos, and build a clear value case, all within a short sales cycle. You'll own your territory end-to-end, including self-generation, pipeline management, pricing, and closing. This is a role for someone with a strong sense of ownership and an entrepreneurial mindset. What You'll Be Doing Generate new business through proactive field prospecting, cold outreach, and local networking Sell payments and POS solutions to SMB merchants, particularly in hospitality Target established businesses (typically £25k+ monthly TPV) Run structured discovery to understand how a business operates and identify opportunities Deliver tailored product demonstrations across POS and payments Lead pricing discussions and close using a consultative, value-led approach Manage your pipeline, forecasting, and activity in line with SumUp standards Build and leverage referrals from your merchant base and local network Who we're looking for Minimum 2 years proven B2B new business field sales experience Most recent roles must be primarily new business Proven experience selling into SMB customers (territory-based selling) Experience in merchant services/payments and/or POS is strongly preferred Other relevant technical or hospitality-adjacent field sales will be considered A genuine self-starter Full UK driving licence What Will Make You Successful A "hunter" mindset: enjoys field intensity, door-to-door prospecting, and building business in the territory Strong commercial judgement and value / pricing ownership High activity with discipline: creates volume while keeping quality Can adapt: able to move a merchant from simple devices toward more complete POS/payments solutions Ready to take ownership of your territory and maximise your earning potential? Apply now and let's have a conversation. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. JBRP1_UKTJ
13/06/2026
Full time
Full-Time 1-Year Fixed Term Contract Salary: £42,180 + Car Allowance £6,000 + Incidentals £2,160 (OTE £70,360) High performers can exceed £100K Role overview SumUp is looking for an experienced, field-based new business hunter to drive net new revenue through the sale of payments and full POS solutions into UK SMBs, with a strong focus on hospitality. This role suits someone who can confidently prospect, uncover customer needs, deliver high-quality demos, and build a clear value case, all within a short sales cycle. You'll own your territory end-to-end, including self-generation, pipeline management, pricing, and closing. This is a role for someone with a strong sense of ownership and an entrepreneurial mindset. What You'll Be Doing Generate new business through proactive field prospecting, cold outreach, and local networking Sell payments and POS solutions to SMB merchants, particularly in hospitality Target established businesses (typically £25k+ monthly TPV) Run structured discovery to understand how a business operates and identify opportunities Deliver tailored product demonstrations across POS and payments Lead pricing discussions and close using a consultative, value-led approach Manage your pipeline, forecasting, and activity in line with SumUp standards Build and leverage referrals from your merchant base and local network Who we're looking for Minimum 2 years proven B2B new business field sales experience Most recent roles must be primarily new business Proven experience selling into SMB customers (territory-based selling) Experience in merchant services/payments and/or POS is strongly preferred Other relevant technical or hospitality-adjacent field sales will be considered A genuine self-starter Full UK driving licence What Will Make You Successful A "hunter" mindset: enjoys field intensity, door-to-door prospecting, and building business in the territory Strong commercial judgement and value / pricing ownership High activity with discipline: creates volume while keeping quality Can adapt: able to move a merchant from simple devices toward more complete POS/payments solutions Ready to take ownership of your territory and maximise your earning potential? Apply now and let's have a conversation. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. JBRP1_UKTJ
The Federation of Small Businesses (FSB) is the leading voice of 5.5 million small businesses and the self-employed across the UK. Since 1974, we've supported people to start, run and grow their own business.With market-leading benefits, local support, financial expertise, networking events and more, we provide our members with all the tools they need to succeed in business. Were also the UKs leading business campaigner, focused on delivering change on issues that matter most. With teams across the UK, we work with governments and decision-makers to make real change happen. Taking on our role of FSB Regional Business and Stakeholder Engagement Manager is a fantastic opportunity to work for the UKs leading business organisation leading local activity which supports member retention and recruitment whilst also representing the voice of small businesses with local politicians, stakeholders and media. The role is varied across four main workstreams; Commercial, Membership, Policy & Lobbying and Volunteer & Member support. The successful candidate will (but not limited to): Identify opportunities to promote FSB membership, to larger audiences, generate sales leads and retain existing members. Work closely with the Regional Sales Manager developing opportunities for sales through local partnerships, B2B exhibitions, events and other networks. Identify opportunities to generate income streams delivered through local activity. Work closely with the commercial and regional sales team to secure opportunities. Work alongside colleagues across the organisation to deliver local element of national projects. Develop strong relationships with locally elected politicians, local authorities and any other local political stakeholders, to ensure the needs of small businesses are considered within policy development. Identify, research, develop and promote national and local business issues as they arise, including where appropriate, representing FSB and its members at external meetings and the media to raise FSBs local profile. Work alongside FSB volunteers who play a key role representing the FSB by providing briefings, guidance and general support to ensure they are able to represent the views of small businesses. Who are we looking for? In this extremely diverse position, applicants should have experience in one or more of the following but will be expected to develop in other areas also: commercial, marketing and event management, public affairs and campaigning, volunteer management and building networks, regional media and communications. The Regional Business and Stakeholder Engagement Manager role requires the post holder to develop a broad range of skills across various business areas so candidates from a wide range of backgrounds will be considered but ideally they should have an understanding of the local business environment and be able to demonstrate an ability to build strong relationships The role is home based, and you will work and travel in Oxfordshire and the surrounding counties. You must have a full valid UK driving licence and appropriate road worthy vehicle suitable for business use and be willing to travel within the region to attend events and meetings. FSB is dedicated to helping small businesses survive through these difficult times, and we value our staff enough to provide highly competitive rates of pay, benefits, and internationally recognised qualifications. We believe your work life balance is important and we provide you with all the tools, skills and support to help our members every day, and help you develop your skills through teamwork and relationship building. We believe diversity is the key to success, and we encourage people from all walks of life and backgrounds to come and join us. Our inclusive environment allows all our employees to bring their whole selves to work. In addition to a fulfilling career with FSB, youll also benefit from: 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot Annual Flex Pot to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership Health cash plan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing) Critical illness and income protection insurance Enhanced Maternity and Paternity Pay Access to an employee assistance programme and mental health first aiders Group Personal Pension (GPP) Applicable on completion of probationary period and subject to terms How to apply All applications to be received by 24 June 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful. Additional information All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK. As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department . Personal data will be held and processed for up to 6 months. Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email. JBRP1_UKTJ
13/06/2026
Full time
The Federation of Small Businesses (FSB) is the leading voice of 5.5 million small businesses and the self-employed across the UK. Since 1974, we've supported people to start, run and grow their own business.With market-leading benefits, local support, financial expertise, networking events and more, we provide our members with all the tools they need to succeed in business. Were also the UKs leading business campaigner, focused on delivering change on issues that matter most. With teams across the UK, we work with governments and decision-makers to make real change happen. Taking on our role of FSB Regional Business and Stakeholder Engagement Manager is a fantastic opportunity to work for the UKs leading business organisation leading local activity which supports member retention and recruitment whilst also representing the voice of small businesses with local politicians, stakeholders and media. The role is varied across four main workstreams; Commercial, Membership, Policy & Lobbying and Volunteer & Member support. The successful candidate will (but not limited to): Identify opportunities to promote FSB membership, to larger audiences, generate sales leads and retain existing members. Work closely with the Regional Sales Manager developing opportunities for sales through local partnerships, B2B exhibitions, events and other networks. Identify opportunities to generate income streams delivered through local activity. Work closely with the commercial and regional sales team to secure opportunities. Work alongside colleagues across the organisation to deliver local element of national projects. Develop strong relationships with locally elected politicians, local authorities and any other local political stakeholders, to ensure the needs of small businesses are considered within policy development. Identify, research, develop and promote national and local business issues as they arise, including where appropriate, representing FSB and its members at external meetings and the media to raise FSBs local profile. Work alongside FSB volunteers who play a key role representing the FSB by providing briefings, guidance and general support to ensure they are able to represent the views of small businesses. Who are we looking for? In this extremely diverse position, applicants should have experience in one or more of the following but will be expected to develop in other areas also: commercial, marketing and event management, public affairs and campaigning, volunteer management and building networks, regional media and communications. The Regional Business and Stakeholder Engagement Manager role requires the post holder to develop a broad range of skills across various business areas so candidates from a wide range of backgrounds will be considered but ideally they should have an understanding of the local business environment and be able to demonstrate an ability to build strong relationships The role is home based, and you will work and travel in Oxfordshire and the surrounding counties. You must have a full valid UK driving licence and appropriate road worthy vehicle suitable for business use and be willing to travel within the region to attend events and meetings. FSB is dedicated to helping small businesses survive through these difficult times, and we value our staff enough to provide highly competitive rates of pay, benefits, and internationally recognised qualifications. We believe your work life balance is important and we provide you with all the tools, skills and support to help our members every day, and help you develop your skills through teamwork and relationship building. We believe diversity is the key to success, and we encourage people from all walks of life and backgrounds to come and join us. Our inclusive environment allows all our employees to bring their whole selves to work. In addition to a fulfilling career with FSB, youll also benefit from: 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot Annual Flex Pot to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership Health cash plan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing) Critical illness and income protection insurance Enhanced Maternity and Paternity Pay Access to an employee assistance programme and mental health first aiders Group Personal Pension (GPP) Applicable on completion of probationary period and subject to terms How to apply All applications to be received by 24 June 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful. Additional information All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK. As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department . Personal data will be held and processed for up to 6 months. Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email. JBRP1_UKTJ
THE GOOD TRAVEL COLLECTIVE LIMITED
Hessle, North Humberside
Full time, Monday to Friday, 37.5 hours per week Good Business Travel, part of The Good Travel Collective Hybrid based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices with flexibility to travel to attend client meetings and visit office locations. Salary:£40,000£50,000 per annum plus commission, withOTE £70,000£80,000 The Good things you can get: Birthday day off work Contributory Pension Scheme matched up to 8% Life Assurance up to 4 x salary Health cash plan including Gym and retail discounts Employee Assistance Programme and Virtual GP YuLife Wellbeing & ESG app Employee Service Award Scheme recognising service levels with gifts, experiences and holidays Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Volunteering days and matched charitable donations Social events Discounted Travel Educational trips Good Business Travel is looking for an ambitiousSenior Business Development Manager (Enterprise)to join our growing Travel Division at an exciting time of transformation and growth. We are seeking a commercially driven enterprise hunter who can identify, develop and convert high-value opportunities, building long-term strategic client relationships that deliver strong gross profit and sustainable growth. As part of The Good Travel Collective, you will join a business with an ambitious five-year growth plan and a strong values-led culture within the wider John Good Group. This is a fantastic opportunity for someone who thrives in a fast-paced, high-performance environment and wants to make a real impact on the future of the business Some key aspects of the role will include: Build and manage a high-quality enterprise pipeline through targeted prospecting, market mapping, networking and qualified inbound opportunities. Lead complex, multi-stakeholder sales cycles from qualification through to close. Engage confidently with senior stakeholders across Procurement, Finance, HR and Operations. Own and deliver a personal gross profit target, with a strong focus on deal quality, margin and commercial discipline. Contribute to RFPs, tenders and complex bid processes, including bespoke commercial proposals and pricing models. Work closely with Sales Leadership, Operations and Account Management to ensure seamless handover and delivery feasibility. Maintain accurate pipeline forecasting and disciplined CRM management. Share market intelligence to help shape enterprise messaging, pricing strategy and commercial positioning. About you Youll be an experienced B2B salesperson with a proven track record of closing complex, high-value enterprise deals. You will be commercially sharp, resilient and confident operating at senior level, with the ability to qualify rigorously, influence stakeholders and drive opportunities through to successful closure. Wed love to hear from you if you have: A proven background in enterprise sales, ideally within corporate travel, TMC or another complex B2B service environment. Experience delivering gross profit, not just revenue. Strong commercial judgement and understanding of pricing, margin and deal structure. Excellent communication and presentation skills, including C-suite engagement. A structured, disciplined approach to pipeline management and forecasting. Confidence to challenge poor-fit opportunities and walk away where needed. About us Good Travel Management, which acquired and merged with CT Business Travel in October 2024, now operates as an umbrella brand, The Good Travel Collective. The combined business has a turnover of just over £90 million, with an ambition to double in size over the next five years. We are part of the John Good Group, a 6th Generation family business with a strong commitment to People, Planet and Performance Diversity We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed. Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers. GDPR John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed. JBRP1_UKTJ
13/06/2026
Full time
Full time, Monday to Friday, 37.5 hours per week Good Business Travel, part of The Good Travel Collective Hybrid based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices with flexibility to travel to attend client meetings and visit office locations. Salary:£40,000£50,000 per annum plus commission, withOTE £70,000£80,000 The Good things you can get: Birthday day off work Contributory Pension Scheme matched up to 8% Life Assurance up to 4 x salary Health cash plan including Gym and retail discounts Employee Assistance Programme and Virtual GP YuLife Wellbeing & ESG app Employee Service Award Scheme recognising service levels with gifts, experiences and holidays Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Volunteering days and matched charitable donations Social events Discounted Travel Educational trips Good Business Travel is looking for an ambitiousSenior Business Development Manager (Enterprise)to join our growing Travel Division at an exciting time of transformation and growth. We are seeking a commercially driven enterprise hunter who can identify, develop and convert high-value opportunities, building long-term strategic client relationships that deliver strong gross profit and sustainable growth. As part of The Good Travel Collective, you will join a business with an ambitious five-year growth plan and a strong values-led culture within the wider John Good Group. This is a fantastic opportunity for someone who thrives in a fast-paced, high-performance environment and wants to make a real impact on the future of the business Some key aspects of the role will include: Build and manage a high-quality enterprise pipeline through targeted prospecting, market mapping, networking and qualified inbound opportunities. Lead complex, multi-stakeholder sales cycles from qualification through to close. Engage confidently with senior stakeholders across Procurement, Finance, HR and Operations. Own and deliver a personal gross profit target, with a strong focus on deal quality, margin and commercial discipline. Contribute to RFPs, tenders and complex bid processes, including bespoke commercial proposals and pricing models. Work closely with Sales Leadership, Operations and Account Management to ensure seamless handover and delivery feasibility. Maintain accurate pipeline forecasting and disciplined CRM management. Share market intelligence to help shape enterprise messaging, pricing strategy and commercial positioning. About you Youll be an experienced B2B salesperson with a proven track record of closing complex, high-value enterprise deals. You will be commercially sharp, resilient and confident operating at senior level, with the ability to qualify rigorously, influence stakeholders and drive opportunities through to successful closure. Wed love to hear from you if you have: A proven background in enterprise sales, ideally within corporate travel, TMC or another complex B2B service environment. Experience delivering gross profit, not just revenue. Strong commercial judgement and understanding of pricing, margin and deal structure. Excellent communication and presentation skills, including C-suite engagement. A structured, disciplined approach to pipeline management and forecasting. Confidence to challenge poor-fit opportunities and walk away where needed. About us Good Travel Management, which acquired and merged with CT Business Travel in October 2024, now operates as an umbrella brand, The Good Travel Collective. The combined business has a turnover of just over £90 million, with an ambition to double in size over the next five years. We are part of the John Good Group, a 6th Generation family business with a strong commitment to People, Planet and Performance Diversity We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed. Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers. GDPR John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed. JBRP1_UKTJ
AI Adoption Specialist (AI Adoption) Closing date: 23rd June 2026 Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £61,460 - £90,000(depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? Responsibilities to include: Drive organisation-wide AI uptake through a people-centred adoption programme, building confidence, responsible use and an AI-enabled culture that improves productivity and ways of working. Design and run a comprehensive AI training curriculum for all staff levels, building practical skills, digital confidence and safe, effective use of AI tools. Lead quick-win delivery of lightweight AI tools embedded in local workflows, ensuring they are user-friendly, valuable and appropriately governed before handing complex cases to Enterprise AI. Build and manage a high-performing team with agile, delivery-focused ways of working. Provide coaching, clear direction and a culture of pace, collaboration and continuous improvement. Establish and grow an internal AI Champions network and communities of practice to spread knowledge, share success stories and embed grassroots enthusiasm for AI. Lead change management, communications and hands-on support to ensure new AI tools are adopted smoothly. Provide onboarding, guidance and practical help during roll-outs. Monitor usage, impact and user feedback for AI tools and training. Define success metrics and drive improvements through retraining, tool refinement or targeted interventions. Uphold responsible AI policies, apply safeguards, and ensure every solution has a clear sustainment plan with appropriate handover to business units or Enterprise AI. Additional duties: Create tailored training materials, deliver engaging sessions and continuously refine content based on feedback and learning trends. Oversee agile squads delivering small-scale AI solutions, ensuring tight scoping, rapid iteration and essential governance while escalating larger opportunities appropriately. Act as a visible AI champion, engaging employees and managers, addressing concerns, demonstrating tools in action and supporting local champions. Deliver structured campaigns, leadership messaging and ethical-use communications to prepare and motivate employees for AI roll-outs. Coordinate early-life support, quick-start guides, team briefings and follow-up channels to build user confidence and resolve issues quickly. Who are we looking for? We do need you to have the following: Bachelor's degree, or equivalent professional experience, in a relevant field such as Computer Science, Data Science, Software Engineering, Digital Transformation, or a related STEM field. Substantial experience leading technology adoption, digital transformation, or workforce enablement in a complex organisation. Hands-on experience delivering digital solutions, ideally AI-powered or automation-based, from concept through deployment and adoption. The role requires someone who can explain complex AI concepts in clear, relatable terms, lead training and workshops effectively, and address concerns in a way that builds trust and buy-in. The candidate should be comfortable using technologies such as generative AI services, chatbot platforms, data analysis and visualisation tools, and low-code or no-code development environments. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. JBRP1_UKTJ
13/06/2026
Full time
AI Adoption Specialist (AI Adoption) Closing date: 23rd June 2026 Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £61,460 - £90,000(depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? Responsibilities to include: Drive organisation-wide AI uptake through a people-centred adoption programme, building confidence, responsible use and an AI-enabled culture that improves productivity and ways of working. Design and run a comprehensive AI training curriculum for all staff levels, building practical skills, digital confidence and safe, effective use of AI tools. Lead quick-win delivery of lightweight AI tools embedded in local workflows, ensuring they are user-friendly, valuable and appropriately governed before handing complex cases to Enterprise AI. Build and manage a high-performing team with agile, delivery-focused ways of working. Provide coaching, clear direction and a culture of pace, collaboration and continuous improvement. Establish and grow an internal AI Champions network and communities of practice to spread knowledge, share success stories and embed grassroots enthusiasm for AI. Lead change management, communications and hands-on support to ensure new AI tools are adopted smoothly. Provide onboarding, guidance and practical help during roll-outs. Monitor usage, impact and user feedback for AI tools and training. Define success metrics and drive improvements through retraining, tool refinement or targeted interventions. Uphold responsible AI policies, apply safeguards, and ensure every solution has a clear sustainment plan with appropriate handover to business units or Enterprise AI. Additional duties: Create tailored training materials, deliver engaging sessions and continuously refine content based on feedback and learning trends. Oversee agile squads delivering small-scale AI solutions, ensuring tight scoping, rapid iteration and essential governance while escalating larger opportunities appropriately. Act as a visible AI champion, engaging employees and managers, addressing concerns, demonstrating tools in action and supporting local champions. Deliver structured campaigns, leadership messaging and ethical-use communications to prepare and motivate employees for AI roll-outs. Coordinate early-life support, quick-start guides, team briefings and follow-up channels to build user confidence and resolve issues quickly. Who are we looking for? We do need you to have the following: Bachelor's degree, or equivalent professional experience, in a relevant field such as Computer Science, Data Science, Software Engineering, Digital Transformation, or a related STEM field. Substantial experience leading technology adoption, digital transformation, or workforce enablement in a complex organisation. Hands-on experience delivering digital solutions, ideally AI-powered or automation-based, from concept through deployment and adoption. The role requires someone who can explain complex AI concepts in clear, relatable terms, lead training and workshops effectively, and address concerns in a way that builds trust and buy-in. The candidate should be comfortable using technologies such as generative AI services, chatbot platforms, data analysis and visualisation tools, and low-code or no-code development environments. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. JBRP1_UKTJ
The Opportunity In this role, you'll be part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. The Intapp Senior Developer will work on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, and Mobile Time and also includes providing support for the Elite 3e system and SQL monitoring as well as other key Digital applications as required. As an Intapp Senior Developer, you will collaborate with the rest of the Digital Practice Solutions team to support and develop these Intapp applications. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. This is a full-time, permanent role that can be based in either our Glasgow office or our London office with hybrid working. A full job description including a breakdown of responsibilities can be found attached to the role on our careers page. We are interested in hearing from people who have: Strong experience providing SME technical support on Intapp Open product suite - Intake, Conflicts, Walls & Terms, or similar business solutions in the legal sector. Experienced Technical skillset on Intapp Walls - Activity Tracker, & Matter Team Manager with iManage Work 10 DMS & Elite 3E or similar management products will be considered. Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications as well as Intapp - Interaction CRM, iManage Work document management, Cherwell would be beneficial. Strong infrastructure background and knowledge for incident troubleshooting, resolution and upgrades, primarily on Windows Operating systems. Excellent written and verbal communication, stakeholder management & organisational skills. What makes Ashurst a great place to work? We offer you all the things you should expect from an international law firm, some of which include: competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work. JBRP1_UKTJ
13/06/2026
Full time
The Opportunity In this role, you'll be part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. The Intapp Senior Developer will work on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, and Mobile Time and also includes providing support for the Elite 3e system and SQL monitoring as well as other key Digital applications as required. As an Intapp Senior Developer, you will collaborate with the rest of the Digital Practice Solutions team to support and develop these Intapp applications. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. This is a full-time, permanent role that can be based in either our Glasgow office or our London office with hybrid working. A full job description including a breakdown of responsibilities can be found attached to the role on our careers page. We are interested in hearing from people who have: Strong experience providing SME technical support on Intapp Open product suite - Intake, Conflicts, Walls & Terms, or similar business solutions in the legal sector. Experienced Technical skillset on Intapp Walls - Activity Tracker, & Matter Team Manager with iManage Work 10 DMS & Elite 3E or similar management products will be considered. Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications as well as Intapp - Interaction CRM, iManage Work document management, Cherwell would be beneficial. Strong infrastructure background and knowledge for incident troubleshooting, resolution and upgrades, primarily on Windows Operating systems. Excellent written and verbal communication, stakeholder management & organisational skills. What makes Ashurst a great place to work? We offer you all the things you should expect from an international law firm, some of which include: competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work. JBRP1_UKTJ
Senior Technical Project Manager - TMS When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you an experienced TMS specialist with a passion for delivering impactful solutions and working closely with customers? Were looking for a hands-on Implementation Consultant to lead the delivery, configuration, and optimisation of Transport Management Systems (TMS) - helping customers transform their logistics operations and unlock real business value. What you'll be doing Test and assure the quality of the Transport Management System (TMS) and other solutions across functional, operational, and environmental scenarios prior to customer release, including validation of integrations with external systems (e.g. telematics, ERP, WMS and mobile devices). Support and guide customers through User Acceptance Testing (UAT), taking a proactive role in validating workflows such as route planning, execution, tracking, mobile devices and reporting. Lead customer engagement during pre- and post-implementation phases, including delivering configuration workshops focused on TMS setup (e.g. planning rules, vehicle profiles, driver configurations, compliance settings). Configure the TMS and other Microlise solutions to align with customer operations, ensuring optimisation of routing, utilisation, compliance, and cost efficiency in line with agreed project scope and business outcomes. Support customers during implementation to achieve operational readiness, including troubleshooting planning and execution issues, identifying workarounds, coordinating software fixes, and facilitating post-implementation optimisation workshops. Capture and document detailed transport and logistics requirements, ensuring alignment to system capabilities and structured delivery within agreed processes. Deliver customer training on functionality, including planning, dispatch, execution monitoring, exception management, mobile devices and reporting. Maintain clear and consistent communication with customers and internal stakeholders, providing structured updates on delivery progress, risks, and issues. Diagnose, log, and manage issues through to resolution, ensuring minimal disruption to planning and operational activities. Proactively identify and escalate risks or changes that may impact transport operations, delivery timelines, or system performance. Manage projects in line with Microlise standards, with a strong focus on TMS delivery including issue management, risk management, and change control. What we're looking for Proven, hands-on experience with Transport Management Systems (TMS), including configuration, implementation and optimisation - this is essential A strong understanding of transport and logistics operations, with the ability to translate operational needs into effective system design and delivery Experience supporting full implementation lifecycles, from requirements gathering and workshops through to UAT, go-live and post-implementation optimisation Confidence working with integrated systems and data flows, including exposure to telematics, ERP, WMS or mobile solutions Strong problem-solving and troubleshooting capability, with the ability to identify root causes and drive issues through to resolution Excellent stakeholder and customer engagement skills, comfortable leading workshops, delivering training and building trusted relationships at all levels A proactive, ownership-led mindset, taking accountability for delivery, anticipating risks and driving projects forward with pace and quality Strong communication skills, with the ability to provide clear updates on progress, risks and issues to both customers and internal stakeholders Ability to work in a fast-paced environment, prioritising effectively and maintaining high quality standards Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. JBRP1_UKTJ
13/06/2026
Full time
Senior Technical Project Manager - TMS When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you an experienced TMS specialist with a passion for delivering impactful solutions and working closely with customers? Were looking for a hands-on Implementation Consultant to lead the delivery, configuration, and optimisation of Transport Management Systems (TMS) - helping customers transform their logistics operations and unlock real business value. What you'll be doing Test and assure the quality of the Transport Management System (TMS) and other solutions across functional, operational, and environmental scenarios prior to customer release, including validation of integrations with external systems (e.g. telematics, ERP, WMS and mobile devices). Support and guide customers through User Acceptance Testing (UAT), taking a proactive role in validating workflows such as route planning, execution, tracking, mobile devices and reporting. Lead customer engagement during pre- and post-implementation phases, including delivering configuration workshops focused on TMS setup (e.g. planning rules, vehicle profiles, driver configurations, compliance settings). Configure the TMS and other Microlise solutions to align with customer operations, ensuring optimisation of routing, utilisation, compliance, and cost efficiency in line with agreed project scope and business outcomes. Support customers during implementation to achieve operational readiness, including troubleshooting planning and execution issues, identifying workarounds, coordinating software fixes, and facilitating post-implementation optimisation workshops. Capture and document detailed transport and logistics requirements, ensuring alignment to system capabilities and structured delivery within agreed processes. Deliver customer training on functionality, including planning, dispatch, execution monitoring, exception management, mobile devices and reporting. Maintain clear and consistent communication with customers and internal stakeholders, providing structured updates on delivery progress, risks, and issues. Diagnose, log, and manage issues through to resolution, ensuring minimal disruption to planning and operational activities. Proactively identify and escalate risks or changes that may impact transport operations, delivery timelines, or system performance. Manage projects in line with Microlise standards, with a strong focus on TMS delivery including issue management, risk management, and change control. What we're looking for Proven, hands-on experience with Transport Management Systems (TMS), including configuration, implementation and optimisation - this is essential A strong understanding of transport and logistics operations, with the ability to translate operational needs into effective system design and delivery Experience supporting full implementation lifecycles, from requirements gathering and workshops through to UAT, go-live and post-implementation optimisation Confidence working with integrated systems and data flows, including exposure to telematics, ERP, WMS or mobile solutions Strong problem-solving and troubleshooting capability, with the ability to identify root causes and drive issues through to resolution Excellent stakeholder and customer engagement skills, comfortable leading workshops, delivering training and building trusted relationships at all levels A proactive, ownership-led mindset, taking accountability for delivery, anticipating risks and driving projects forward with pace and quality Strong communication skills, with the ability to provide clear updates on progress, risks and issues to both customers and internal stakeholders Ability to work in a fast-paced environment, prioritising effectively and maintaining high quality standards Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. JBRP1_UKTJ
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Senior Infrastructure Administrator who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Purpose of this role To design, build and maintain ICT infrastructure solutions ensuring security and availability of systems is the highest priority. To assist in ensuring disaster recovery environments are working correctly through regular testing and are suitable. Your key responsibilities are Aid the design, implementation, and management of robust ICT back-end infrastructure in collaboration with the wider ICT Infrastructure team. This includes servers, cloud platforms, network architecture, WAN, and related systems and facilities across BUUK Group businesses. Contribute towards the creation and maintenance of a highly secure and adaptable infrastructure linking all BUUK Group entities, optimising connectivity between head offices, regional offices, and depots. Work with team to develop comprehensive schedules and replacement plans for future infrastructure requirements, ensuring proactive maintenance and system upgrades. Monitor and assess server and infrastructure life cycles, ensuring timely maintenance and upgrades to uphold system efficiency. Work with team to design, implement, and perform regular testing of Disaster Recovery plans in collaboration with Information Security and Business Continuity teams, ensuring uninterrupted business operations during crisis situations. Ensure the establishment of robust system backup and replication procedures for all systems, aligning with defined policies and procedures. Collaborate with Information Security, Business Continuity, and broader IT teams to incorporate business application needs into the Disaster Recovery plan. BUUK operate a security-first approach in system architecture, ensuring the highest standards of security protocols are embedded. Manage and maintain group-wide firewalls, antivirus systems, SIEM platforms, and Network Access Control systems, in conjunction with Information Security Team. Ensure proactive system monitoring and effective incident resolution, partnering with the Information Security team for comprehensive root cause analysis of any security incidents. Plan and prepare for BUUK Group expansions and changes, ensuring scalable and adaptable infrastructure aligned with established processes. Collaborate with IT Infrastructure Manager to establish clear communication and escalation guidelines for critical issues, minimising business disruptions due to infrastructure challenges. Contribute to the documentation and dissemination of group-wide IT policies, ensuring compliance with recognised governance frameworks. Utilise ITSM systems for meticulous logging and tracking of all work activities and changes. Other duties as assigned by the manager. Qualifications Relevant degree, technical Microsoft Certification or equivalent experience. Experience/Knowledge Expert knowledge of Active Directory, Federation Services, Exchange and the Microsoft Server product family within an enterprise environment. Knowledge of the Microsoft Cloud platform, including Entra ID, Azure and the associated services. In depth knowledge of virtualisation platforms, specifically Microsoft Hyper-V and VMware. Knowledge of network hardware configuration and management, including routers, firewalls, TCP/IP. Experience of Veeam Backup and Replication. Knowledge of multifactor authentication systems. Abilities/Skills Effective visualisation and articulation of problems and solutions. Excellent verbal and written communication skills. Breaking down a complex problem and working to accepted resolution. Excellent ability to deliver to expectation on time. Effective in taking proactive & independent ownership of problems to solution. Work well within a team - contributing ideas and onboarding ideas from others. Actively support colleagues in their work. Work with colleagues in the ICT department to improve and maintain levels of efficiency. Desirable Knowledge of Mimecast platform. Experience of Microsoft DPM. Knowledge of VPN platforms. Experience of managing antivirus systems. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible. JBRP1_UKTJ
13/06/2026
Full time
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Senior Infrastructure Administrator who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Purpose of this role To design, build and maintain ICT infrastructure solutions ensuring security and availability of systems is the highest priority. To assist in ensuring disaster recovery environments are working correctly through regular testing and are suitable. Your key responsibilities are Aid the design, implementation, and management of robust ICT back-end infrastructure in collaboration with the wider ICT Infrastructure team. This includes servers, cloud platforms, network architecture, WAN, and related systems and facilities across BUUK Group businesses. Contribute towards the creation and maintenance of a highly secure and adaptable infrastructure linking all BUUK Group entities, optimising connectivity between head offices, regional offices, and depots. Work with team to develop comprehensive schedules and replacement plans for future infrastructure requirements, ensuring proactive maintenance and system upgrades. Monitor and assess server and infrastructure life cycles, ensuring timely maintenance and upgrades to uphold system efficiency. Work with team to design, implement, and perform regular testing of Disaster Recovery plans in collaboration with Information Security and Business Continuity teams, ensuring uninterrupted business operations during crisis situations. Ensure the establishment of robust system backup and replication procedures for all systems, aligning with defined policies and procedures. Collaborate with Information Security, Business Continuity, and broader IT teams to incorporate business application needs into the Disaster Recovery plan. BUUK operate a security-first approach in system architecture, ensuring the highest standards of security protocols are embedded. Manage and maintain group-wide firewalls, antivirus systems, SIEM platforms, and Network Access Control systems, in conjunction with Information Security Team. Ensure proactive system monitoring and effective incident resolution, partnering with the Information Security team for comprehensive root cause analysis of any security incidents. Plan and prepare for BUUK Group expansions and changes, ensuring scalable and adaptable infrastructure aligned with established processes. Collaborate with IT Infrastructure Manager to establish clear communication and escalation guidelines for critical issues, minimising business disruptions due to infrastructure challenges. Contribute to the documentation and dissemination of group-wide IT policies, ensuring compliance with recognised governance frameworks. Utilise ITSM systems for meticulous logging and tracking of all work activities and changes. Other duties as assigned by the manager. Qualifications Relevant degree, technical Microsoft Certification or equivalent experience. Experience/Knowledge Expert knowledge of Active Directory, Federation Services, Exchange and the Microsoft Server product family within an enterprise environment. Knowledge of the Microsoft Cloud platform, including Entra ID, Azure and the associated services. In depth knowledge of virtualisation platforms, specifically Microsoft Hyper-V and VMware. Knowledge of network hardware configuration and management, including routers, firewalls, TCP/IP. Experience of Veeam Backup and Replication. Knowledge of multifactor authentication systems. Abilities/Skills Effective visualisation and articulation of problems and solutions. Excellent verbal and written communication skills. Breaking down a complex problem and working to accepted resolution. Excellent ability to deliver to expectation on time. Effective in taking proactive & independent ownership of problems to solution. Work well within a team - contributing ideas and onboarding ideas from others. Actively support colleagues in their work. Work with colleagues in the ICT department to improve and maintain levels of efficiency. Desirable Knowledge of Mimecast platform. Experience of Microsoft DPM. Knowledge of VPN platforms. Experience of managing antivirus systems. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible. JBRP1_UKTJ
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
13/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Thames Water Utilities Limited
Camelford, Cornwall
Camelford House, 89 Albert Embankment, London SE1 7TP Job title Service Desk Agent Ref 45466 Division Digital Location Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £38,000 per annum Job grade A Closing date 23/06/2026 As a Service Desk Agent at Thames Water, you'll be part of an award-winning team transforming how we deliver IT support across the business. You'll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive. You'll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on site, you'll play a hands on role in keeping Thames Water running smoothly. You'll also help us improve how we work by supporting smarter, more automated and self service solutions. What you'll be doing as a Service Desk Agent Act as the first point of contact for IT incidents and service requests. Provide high quality IT support to senior leaders and executive stakeholders, delivering a professional and responsive service both remotely and face to face. Log, track, and manage tickets accurately using ServiceNow. Provide 1st and 2nd line support for hardware, software, and access issues. Support Microsoft 365, Windows 10/11, laptops, mobile devices, printers, and meeting room technology. Help resolve issues relating to Azure Active Directory, multi factor authentication, self service password reset, and BitLocker. Deliver face to face support through Digital Drop in Clinics, site visits, and roadshows. Carry out basic site support activities, including daily walk around checks and meeting room support. Work closely with Incident Management and Request Fulfilment teams to improve resolution quality and speed. Take ownership of issues and keep users updated throughout the lifecycle of their request. Contribute ideas to improve service, increase first time fixes, and enhance the user experience. This role includes supporting users across Thames Water locations, including Reading, through site visits, Digital Drop in Clinics, and roadshows. What you should bring to the role Experience supporting users in an IT service desk or technical support environment. Strong customer service skills with a focus on delivering a positive user experience. Confidence working with Microsoft 365 and Windows operating systems. Ability to troubleshoot hardware, software, and access issues. Experience using a service management tool (such as ServiceNow or similar). Clear communication skills, able to explain technical issues in a simple and helpful way. Good organisation skills with the ability to manage multiple priorities. A proactive mindset, taking ownership and seeing issues through to resolution. A collaborative approach and willingness to share knowledge with the team. The essential criteria to help you succeed in this role is: Experience in an IT support or service desk environment. Strong customer service and communication skills, with the confidence to support stakeholders at all levels, including senior leaders. Strong understanding of Microsoft Windows and Microsoft 365. Ability to troubleshoot common IT issues across hardware, software, and user access. Experience using an IT service management tool (e.g. ServiceNow or similar). Ability to prioritise workload and work effectively in a fast paced environment. Extra qualities that would be a great fit for our team ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi factor authentication, and self service password reset tools. Familiarity with Intune or System Centre Configuration Manager. Experience supporting meeting room or audio visual technology. Experience working in a large, complex organisation. What's in it for you Competitive salary up to £38,000 per annum depending on experience. Annual Leave: 24 days holiday per year increasing to 28 with length of service (plus bank holidays). Performance related pay plan linked to company performance. Generous pension scheme through AON. Access to a wide range of health and wellbeing benefits including physiotherapy, counselling, Cycle to Work scheme, shopping discounts, and life assurance. Learning and development opportunities within a large digital and technology function. Disclaimer Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
13/06/2026
Full time
Camelford House, 89 Albert Embankment, London SE1 7TP Job title Service Desk Agent Ref 45466 Division Digital Location Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £38,000 per annum Job grade A Closing date 23/06/2026 As a Service Desk Agent at Thames Water, you'll be part of an award-winning team transforming how we deliver IT support across the business. You'll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive. You'll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on site, you'll play a hands on role in keeping Thames Water running smoothly. You'll also help us improve how we work by supporting smarter, more automated and self service solutions. What you'll be doing as a Service Desk Agent Act as the first point of contact for IT incidents and service requests. Provide high quality IT support to senior leaders and executive stakeholders, delivering a professional and responsive service both remotely and face to face. Log, track, and manage tickets accurately using ServiceNow. Provide 1st and 2nd line support for hardware, software, and access issues. Support Microsoft 365, Windows 10/11, laptops, mobile devices, printers, and meeting room technology. Help resolve issues relating to Azure Active Directory, multi factor authentication, self service password reset, and BitLocker. Deliver face to face support through Digital Drop in Clinics, site visits, and roadshows. Carry out basic site support activities, including daily walk around checks and meeting room support. Work closely with Incident Management and Request Fulfilment teams to improve resolution quality and speed. Take ownership of issues and keep users updated throughout the lifecycle of their request. Contribute ideas to improve service, increase first time fixes, and enhance the user experience. This role includes supporting users across Thames Water locations, including Reading, through site visits, Digital Drop in Clinics, and roadshows. What you should bring to the role Experience supporting users in an IT service desk or technical support environment. Strong customer service skills with a focus on delivering a positive user experience. Confidence working with Microsoft 365 and Windows operating systems. Ability to troubleshoot hardware, software, and access issues. Experience using a service management tool (such as ServiceNow or similar). Clear communication skills, able to explain technical issues in a simple and helpful way. Good organisation skills with the ability to manage multiple priorities. A proactive mindset, taking ownership and seeing issues through to resolution. A collaborative approach and willingness to share knowledge with the team. The essential criteria to help you succeed in this role is: Experience in an IT support or service desk environment. Strong customer service and communication skills, with the confidence to support stakeholders at all levels, including senior leaders. Strong understanding of Microsoft Windows and Microsoft 365. Ability to troubleshoot common IT issues across hardware, software, and user access. Experience using an IT service management tool (e.g. ServiceNow or similar). Ability to prioritise workload and work effectively in a fast paced environment. Extra qualities that would be a great fit for our team ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi factor authentication, and self service password reset tools. Familiarity with Intune or System Centre Configuration Manager. Experience supporting meeting room or audio visual technology. Experience working in a large, complex organisation. What's in it for you Competitive salary up to £38,000 per annum depending on experience. Annual Leave: 24 days holiday per year increasing to 28 with length of service (plus bank holidays). Performance related pay plan linked to company performance. Generous pension scheme through AON. Access to a wide range of health and wellbeing benefits including physiotherapy, counselling, Cycle to Work scheme, shopping discounts, and life assurance. Learning and development opportunities within a large digital and technology function. Disclaimer Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people's continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint. Our operating model has three main areas of activity, Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families. Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families. Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals. Main duties of the job Good data quality is essential for delivering high quality patient care and patient safety. Quality data plays a role in improving services and decision making, as well as being able to identify trends and patterns, draw comparisons, predict future events and outcomes, and evaluate services. The post holder will identify areas where data quality needs to be improved and the subsequent actions to be taken, and carry out corrections to the AACC systems where incorrect or missing data are identified. They will assist with the implementation and maintenance of data quality and assurance projects across AACCC, developing and adopting new sustainable solutions to ensure effective and measurable improvements are achieved in information and data quality. About us Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement. Job responsibilities Monitor data quality and take the necessary action to resolve issues. Receive and manage chart correction tickets and liaise with other teams as necessary to resolve issues. Carry out corrections to the AACCC systems where incorrect or missing data are identified. Analyse information identifying areas of poor performance, trends of performance and providing benchmarks against other organisations. Receive death notification reports and action them against the spine and cross reference to the AACCC systems. Support the operational business and commissioning teams within the service in developing robust processes for data collection that are accurate and timely. Contribute to the development of a data quality culture in the organisation by highlighting data issues, working to develop solutions and ensuring routine audit / validation of all data. Identify and deliver training relating to staff capability to capture accurate, timely and complete data. Work with the business team to formulate and monitor improvement plans in relation to data quality. Conduct and assist in regular auditing to comply with the Data Quality Policy. Assist in ensuring the Data Quality Policy is implemented and the monitor the implementation of the policy. Develop data quality audit tools and using these to conduct deep dive analyses into services to identify areas of poor data quality. Develop and produce routine internal and external reports ensuring key facts are reported. Manipulate data and produce relevant analysis using tools such as Excel and SQL, presenting the resulting analysis in a way that eases understanding and comprehension. Prepare reports for Data Assurance. Present reports at meetings and other governance groups as required. Bring to the attention of the Information and Data Quality Manager any serious matters relating to data quality or completeness. Follow guidelines for working with confidential data at all times. Respect the requirements of the General Data Protection Regulations 2018. Be aware of and work within the policies and procedures adopted by the ICB. The job description is an outline of the tasks, responsibilities and outcomes required of the role. The postholder will carry out any other duties as may reasonably be required by their line manager. The job description will be reviewed on a regular basis in accordance with the changing needs of the department and the organisation. Person Specification Qualifications Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Knowledge and Experience Very good IT skills. Good working knowledge of Microsoft Excel and other Microsoft Office and web-based packages . Able to follow complex instructions. Able to analyse, interpret and present complex information from large data sets. Able to work with a high degree of accuracy and to demonstrate attention to detail Good understanding of data quality issues Knowledge of basic statistics Knowledge of NHS data definitions Knowledge of Microsoft Access/SQL and programming techniques Understanding of Confidentiality and Data Protection. Skills, Capabilities and Attributes Clear communicator with excellent writing, data entry and presentation skills and capable of constructing and delivering clear information/ instructions to colleagues and/or service users. Ability to work under pressure in a busy working environment and able to multi-task Effective team working Minute taking Ability to work without supervision Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines Demonstrates commitment to continuous personal learning and development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
13/06/2026
Full time
All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people's continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint. Our operating model has three main areas of activity, Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families. Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families. Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals. Main duties of the job Good data quality is essential for delivering high quality patient care and patient safety. Quality data plays a role in improving services and decision making, as well as being able to identify trends and patterns, draw comparisons, predict future events and outcomes, and evaluate services. The post holder will identify areas where data quality needs to be improved and the subsequent actions to be taken, and carry out corrections to the AACC systems where incorrect or missing data are identified. They will assist with the implementation and maintenance of data quality and assurance projects across AACCC, developing and adopting new sustainable solutions to ensure effective and measurable improvements are achieved in information and data quality. About us Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement. Job responsibilities Monitor data quality and take the necessary action to resolve issues. Receive and manage chart correction tickets and liaise with other teams as necessary to resolve issues. Carry out corrections to the AACCC systems where incorrect or missing data are identified. Analyse information identifying areas of poor performance, trends of performance and providing benchmarks against other organisations. Receive death notification reports and action them against the spine and cross reference to the AACCC systems. Support the operational business and commissioning teams within the service in developing robust processes for data collection that are accurate and timely. Contribute to the development of a data quality culture in the organisation by highlighting data issues, working to develop solutions and ensuring routine audit / validation of all data. Identify and deliver training relating to staff capability to capture accurate, timely and complete data. Work with the business team to formulate and monitor improvement plans in relation to data quality. Conduct and assist in regular auditing to comply with the Data Quality Policy. Assist in ensuring the Data Quality Policy is implemented and the monitor the implementation of the policy. Develop data quality audit tools and using these to conduct deep dive analyses into services to identify areas of poor data quality. Develop and produce routine internal and external reports ensuring key facts are reported. Manipulate data and produce relevant analysis using tools such as Excel and SQL, presenting the resulting analysis in a way that eases understanding and comprehension. Prepare reports for Data Assurance. Present reports at meetings and other governance groups as required. Bring to the attention of the Information and Data Quality Manager any serious matters relating to data quality or completeness. Follow guidelines for working with confidential data at all times. Respect the requirements of the General Data Protection Regulations 2018. Be aware of and work within the policies and procedures adopted by the ICB. The job description is an outline of the tasks, responsibilities and outcomes required of the role. The postholder will carry out any other duties as may reasonably be required by their line manager. The job description will be reviewed on a regular basis in accordance with the changing needs of the department and the organisation. Person Specification Qualifications Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Knowledge and Experience Very good IT skills. Good working knowledge of Microsoft Excel and other Microsoft Office and web-based packages . Able to follow complex instructions. Able to analyse, interpret and present complex information from large data sets. Able to work with a high degree of accuracy and to demonstrate attention to detail Good understanding of data quality issues Knowledge of basic statistics Knowledge of NHS data definitions Knowledge of Microsoft Access/SQL and programming techniques Understanding of Confidentiality and Data Protection. Skills, Capabilities and Attributes Clear communicator with excellent writing, data entry and presentation skills and capable of constructing and delivering clear information/ instructions to colleagues and/or service users. Ability to work under pressure in a busy working environment and able to multi-task Effective team working Minute taking Ability to work without supervision Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines Demonstrates commitment to continuous personal learning and development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
13/06/2026
Full time
What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
13/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high growth scale up, but we are backed by the stability and resources of Indeed - the world's job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. This is an in office role, five days per week with the option to work from home on Thursdays. We are based literally a 30 second stroll from Farringdon station. The Role Indeed Flex is seeking an experienced IT Support Analyst to join the Internal Systems team. This role will provide essential IT support to our internal and partner end users, managing platforms and technologies while driving continuous process and technology improvements. Within our state of the art facilities, this role will work closely with key stakeholders and subject matter experts across all departments to research and resolve system issues, prioritise and resolve case backlogs, collect requirements, document user profiles, provision systems, enforce internal policies, and communicate system related updates to employees. What you'll be doing Provide IT technical support to internal employees and partner end users. Proactively monitor support activities, applications, and escalations to maintain a strong customer service environment focused on preemptive problem resolution. Manage end user support queries via company communication channels, ensuring all requests are properly documented, appropriately prioritised, and that end users and stakeholders are kept up to date. Enforce IT standards, policies, practices, and procedures company wide, advocating for security and privacy. Provide technical knowledge to colleagues and end users regarding hardware, software, telephony, and internal business systems or processes. As a primary administrator for key software, you will be responsible for overseeing the software's overall health, managing user access and permissions, and configuring the system to align with business needs. Facilitate external support engagement with the parent company and vendor support teams when problems cannot be resolved in house. Coordinate with global support personnel and colleagues to ensure support coverage across multiple time zones, global/local team KPI and SLA adherence, and quarterly projects. Assist with projects across the corporate infrastructure and software development, including training and updates. What you'll need Proven experience in IT Support Experience managing systems/applications as an Application Manager or primary administrator Familiar with business technologies such as Slack, Salesforce, Okta, Windows and Mac OS, Google Workspace usage and administration. Experience with adhering to service SLA and KPI performance metrics. Demonstrate excellent written and verbal communication skills for professional and friendly interaction with co workers and customers. Passionate about technology enablement and delivering an exceptional user experience. Proactively seek out and recommend ways to continuously improve technology, systems, and personal skills development. Self starter, energetic, strong organisational skills, and ability to prioritise workload. Excellent customer service skills to understand issues and provide solutions in a friendly, easy to understand manner. What you'll get £30,000 to £40,000 salary per annum Performance bonus Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Discounted gym membership Day off on your birthday Perkbox - discounts and goodies on some of your favourite brands About Us We're helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long term commitment or administrative hassle. Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labour market for everyone.
13/06/2026
Full time
We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high growth scale up, but we are backed by the stability and resources of Indeed - the world's job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. This is an in office role, five days per week with the option to work from home on Thursdays. We are based literally a 30 second stroll from Farringdon station. The Role Indeed Flex is seeking an experienced IT Support Analyst to join the Internal Systems team. This role will provide essential IT support to our internal and partner end users, managing platforms and technologies while driving continuous process and technology improvements. Within our state of the art facilities, this role will work closely with key stakeholders and subject matter experts across all departments to research and resolve system issues, prioritise and resolve case backlogs, collect requirements, document user profiles, provision systems, enforce internal policies, and communicate system related updates to employees. What you'll be doing Provide IT technical support to internal employees and partner end users. Proactively monitor support activities, applications, and escalations to maintain a strong customer service environment focused on preemptive problem resolution. Manage end user support queries via company communication channels, ensuring all requests are properly documented, appropriately prioritised, and that end users and stakeholders are kept up to date. Enforce IT standards, policies, practices, and procedures company wide, advocating for security and privacy. Provide technical knowledge to colleagues and end users regarding hardware, software, telephony, and internal business systems or processes. As a primary administrator for key software, you will be responsible for overseeing the software's overall health, managing user access and permissions, and configuring the system to align with business needs. Facilitate external support engagement with the parent company and vendor support teams when problems cannot be resolved in house. Coordinate with global support personnel and colleagues to ensure support coverage across multiple time zones, global/local team KPI and SLA adherence, and quarterly projects. Assist with projects across the corporate infrastructure and software development, including training and updates. What you'll need Proven experience in IT Support Experience managing systems/applications as an Application Manager or primary administrator Familiar with business technologies such as Slack, Salesforce, Okta, Windows and Mac OS, Google Workspace usage and administration. Experience with adhering to service SLA and KPI performance metrics. Demonstrate excellent written and verbal communication skills for professional and friendly interaction with co workers and customers. Passionate about technology enablement and delivering an exceptional user experience. Proactively seek out and recommend ways to continuously improve technology, systems, and personal skills development. Self starter, energetic, strong organisational skills, and ability to prioritise workload. Excellent customer service skills to understand issues and provide solutions in a friendly, easy to understand manner. What you'll get £30,000 to £40,000 salary per annum Performance bonus Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Discounted gym membership Day off on your birthday Perkbox - discounts and goodies on some of your favourite brands About Us We're helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long term commitment or administrative hassle. Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labour market for everyone.
