IT Support Engineer - Trade Floor

  • Ashdown Group
  • 07/06/2026
Full time Information Technology Telecommunications IT Support

Job Description

This is an excellent opportunity for a London-based IT Support Analyst looking to further their career within a well-established global finance firm. Based in the Bank area of Central London you will be on-site 5 days a week in the office and be working a 7am - 4pm early shift. This role pays £40,000 + bonus, 25 days annual leave and private health.

Responsibilities

Working on a Service Desk & providing trade floor support, you will be working with:

  • Bloomberg / Reuters
  • Active Directory
  • Windows 11
  • Office 365
  • Service desk tools (Call logging & remote access tools)
  • Setting up PC's, laptops, multi-monitor desks, VoIP, printers, mobiles, tablets & wifi
Team & Environment

Based in the Central London office you will be in an IT team of 4 providing support to circa 150 users across London, New York and Dubai.

Qualifications & Experience

The ideal candidate will have several years of experience in 1st / 2nd line BAU user support and ideally have a background with a trading firm or a bank / finance firm. To be considered for this position, you will be a confident & outgoing individual with a professional manner & a positive attitude. This will be a highly-pressured environment but also an exciting environment using the latest cutting-edge technologies within the finance sector.

Benefits

Based in Bank / Monument area of Central London my client has easy access to several tube & train station for easy commuting. This role pays £40,000 + benefits and full IT training.

Additional Information

If you are an experienced IT Support Engineer, IT Support Analyst, IT Service Desk Analyst, or have any experience within the finance/trading industry as a Floor Walker, and you are looking for a new challenge please send me your CV immediately.