Data Centre Engineering Operations Facilities Manager, DCEO

Data Centre Engineering Operations Facilities Manager, DCEO

Job ID: Amazon Data Services UK Limited

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.

Responsibilities

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM).
• Oversee critical infrastructure systems such as electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units).
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency.
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency.
• Plan and deliver site infrastructure projects on time, within scope, and on budget.
• Develop, manage, and control operational budgets.
• Maintain productive relationships with third party service providers and internal stakeholders.

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals.
• Act as a role model, driving service excellence, training, and development for all team members.
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges.
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development.

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations.
• Maintain compliance with health and safety, security procedures, and compliance accreditations.
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation.
• Maintain a safe working environment and drive continuous safety improvements.
• Lead emergency procedures and root cause analysis of incidents.

Basic Qualifications

• Experience in people management and team development.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through proactive issue detection and reporting.
• Experience operating a mission critical team or product.

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Knowledge of the electrical and mechanical systems involved in critical data centre operations.
• Experience in a management position with 5 or more direct reports.
• Experience working in data centres with an emphasis on building and equipment operation.

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