With your expertise in delivering infrastructure solutions, you are a top performer in your field. Come on board as a highly appreciated member of a winning team.
As an Infrastructure Engineer II at JPMorganChase within the Market Data Distribution Systems team, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.
Job responsibilities
- Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
- Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
- Carries out day to day work assignments with some guidance and within documented parameters
- Escalates issues to appropriate leaders
- Develops considerations for upstream/downstream data and systems or technical implications
- Provide production support for critical market data platforms, ensuring stability, performance, and availability
- Implement production changes and deliver timely resolution to production issues, including clear root cause ownership and follow through
- Develop tools and automation to improve production support processes, monitoring, and overall stability of the market data infrastructure
- Communicate and interact efficiently with lines of business during issues or outages, providing clear status, impact, and recovery updates
- Collaborate with team members to resolve problems and deliver project tasks and troubleshooting efforts
- Liaise with plan/build teams to ensure a smooth transition from project delivery to business as usual support for new products and processes
- Work with vendors to help drive technical strategy, improve service, and resolve recurring or systemic issues
- Provide advice on and adhere to operational and technical standards, best practices, processes, and procedures
- Work cross functionally and across geographies to meet overall goals
- Develop and manage key relationships across the firm and with industry/business community contacts to help shape direction and adopt best practices
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Experience with cloud technologies with the ability to operate in and migrate across public cloud, AWS
- Experience of supporting IT Infrastructures
- Knowledge of and hands on experience of market data technologies (installation and support of) used by trading applications, including: LSEG RMDS and EEDs, DACS, Bloomberg BPIPE and MFA, Solace, ITRS Geneos
- Knowledge of market data feeds and trading content (previous experience with direct exchange connectivity is an advantage)
- Experience in Programming/scripting: Shell, Python, Perl, SQL
- Experience in Networking: IP (TCP/UDP/MCAST) and familiarity with switch/routing topologies
- Experience in Operating systems: Linux (RedHat) system administration