Work hands-on with servers, networking, and IT assets while learning about enterprise IT management.
Job Description
- ️ Support day-to-day IT operations and maintenance.
- ️ Assist in server installation and upgrades.
- ️ Configure routers, switches, and network devices.
- ️ Monitor hardware performance and usage.
- ️ Support helpdesk in ticket resolution.
- ️ Install and update system software.
- ️ Maintain inventory of IT equipment.
- ️ Participate in network troubleshooting.
- ️ Configure VPN and remote access.
- ️ Assist in implementing backup procedures.
- ️ Help with cybersecurity patch updates.
- ️ Create network topology documentation.
- ️ Support migration to cloud-based solutions.
- ️ Monitor bandwidth and resource allocation.
- ️ Participate in hardware audits.
- ️ Coordinate with vendors for maintenance.
- ️ Support setup of employee workstations.
- ️ Research and suggest IT process improvements.
- ️ Document IT support tickets and resolutions.
- ️ Participate in system reliability testing.