A medical devices company located in Bromsgrove is looking for an IT Support professional to manage system administration and support services across its business sites. The ideal candidate will have strong experience in Networking, Active Directory, and Windows servers. Responsibilities include providing system support, ensuring helpdesk inquiries are tracked, and maintaining IT security protocols. The role requires effective communication skills and attention to detail, making it suitable for a results-oriented individual.
09/06/2026
Full time
A medical devices company located in Bromsgrove is looking for an IT Support professional to manage system administration and support services across its business sites. The ideal candidate will have strong experience in Networking, Active Directory, and Windows servers. Responsibilities include providing system support, ensuring helpdesk inquiries are tracked, and maintaining IT security protocols. The role requires effective communication skills and attention to detail, making it suitable for a results-oriented individual.
Helpdesk Administrator Location: Rochester - Full time in the office (Monday to Friday) (Parking available) Working hours: Attend Helpdesk between the hours of 08:00AM - 17:00PM on a rotational shift (08:00 - 16:00/09:00 - 17:00). Responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Log, prioritise, and manage helpdesk tickets to ensure timely resolution of IT issues. Troubleshoot hardware, software, network, printer, and email problems for end users. Install, configure, and maintain desktop computers, laptops, mobile devices, and peripheral equipment. Support user account administration including password resets, permissions, and access requests. Escalate unresolved technical issues to second line support or specialist teams when necessary. Maintain accurate records of incidents, service requests, and technical solutions within the helpdesk system. Assist with onboarding and off boarding processes including device setup and account creation. Provide remote support and guidance to users on IT systems and applications. Monitor IT equipment inventory and coordinate repairs or replacements where required. Ensure compliance with company IT policies, security procedures, and data protection standards. Contribute to the creation and updating of technical documentation and user guides. Support software installations, updates, and routine system maintenance activities. Deliver excellent customer service while communicating technical information clearly to non technical users. Work collaboratively with IT teams to improve support processes and service efficiency. Experience, Knowledge & Qualifications Good working knowledge of IT systems to include word, excel and database. Office and administration with previous data input experience. Previous experience of working in an environment with a high level of customer contact. Skills Good communication skills and the ability to get on with people at all levels. Able to work using own initiative and judgement as part of a team. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
09/06/2026
Full time
Helpdesk Administrator Location: Rochester - Full time in the office (Monday to Friday) (Parking available) Working hours: Attend Helpdesk between the hours of 08:00AM - 17:00PM on a rotational shift (08:00 - 16:00/09:00 - 17:00). Responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Log, prioritise, and manage helpdesk tickets to ensure timely resolution of IT issues. Troubleshoot hardware, software, network, printer, and email problems for end users. Install, configure, and maintain desktop computers, laptops, mobile devices, and peripheral equipment. Support user account administration including password resets, permissions, and access requests. Escalate unresolved technical issues to second line support or specialist teams when necessary. Maintain accurate records of incidents, service requests, and technical solutions within the helpdesk system. Assist with onboarding and off boarding processes including device setup and account creation. Provide remote support and guidance to users on IT systems and applications. Monitor IT equipment inventory and coordinate repairs or replacements where required. Ensure compliance with company IT policies, security procedures, and data protection standards. Contribute to the creation and updating of technical documentation and user guides. Support software installations, updates, and routine system maintenance activities. Deliver excellent customer service while communicating technical information clearly to non technical users. Work collaboratively with IT teams to improve support processes and service efficiency. Experience, Knowledge & Qualifications Good working knowledge of IT systems to include word, excel and database. Office and administration with previous data input experience. Previous experience of working in an environment with a high level of customer contact. Skills Good communication skills and the ability to get on with people at all levels. Able to work using own initiative and judgement as part of a team. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
Overview Honeycomb is pleased to partner with a long-standing client in the search for a Helpdesk Administrator to join their team based in Warrenpoint. This is an excellent opportunity to become part of a growing business operating within a fast-moving and engaging industry. Responsibilities The Helpdesk Administrator plays an important role within the organisation, acting as a central contact point for customers while coordinating maintenance schedules for internal engineers. Key responsibilities include: Acting as the first point of contact for customers, responding to enquiries and delivering a high standard of customer support. Coordinating and scheduling work for in-house engineers and external contractors. Managing and maintaining all documentation related to completed and ongoing works using the internal system. Supporting strong communication across departments to help ensure smooth day-to-day operations. Demonstrating excellent attention to detail and the ability to work efficiently within a busy and varied environment. Qualifications The ideal candidate will have previous experience in a customer-facing or administrative role where strong communication skills were essential. You will be highly organised, able to manage multiple tasks effectively, and comfortable working in a fast-paced setting. Compensation & Benefits The package for this position offers a salary between £26,000-£27,000, with working hours of Monday to Friday, 9am-5pm. Further details regarding benefits can be discussed directly with Honeycomb. Equal Opportunity If you require any support or adjustments during the recruitment process due to a disability, please contact us directly to discuss your needs. Honeycomb is committed to equal opportunities for all applicants.
09/06/2026
Full time
Overview Honeycomb is pleased to partner with a long-standing client in the search for a Helpdesk Administrator to join their team based in Warrenpoint. This is an excellent opportunity to become part of a growing business operating within a fast-moving and engaging industry. Responsibilities The Helpdesk Administrator plays an important role within the organisation, acting as a central contact point for customers while coordinating maintenance schedules for internal engineers. Key responsibilities include: Acting as the first point of contact for customers, responding to enquiries and delivering a high standard of customer support. Coordinating and scheduling work for in-house engineers and external contractors. Managing and maintaining all documentation related to completed and ongoing works using the internal system. Supporting strong communication across departments to help ensure smooth day-to-day operations. Demonstrating excellent attention to detail and the ability to work efficiently within a busy and varied environment. Qualifications The ideal candidate will have previous experience in a customer-facing or administrative role where strong communication skills were essential. You will be highly organised, able to manage multiple tasks effectively, and comfortable working in a fast-paced setting. Compensation & Benefits The package for this position offers a salary between £26,000-£27,000, with working hours of Monday to Friday, 9am-5pm. Further details regarding benefits can be discussed directly with Honeycomb. Equal Opportunity If you require any support or adjustments during the recruitment process due to a disability, please contact us directly to discuss your needs. Honeycomb is committed to equal opportunities for all applicants.
A Japanese financial institution is currently recruiting an IT Administrator to support its London office operations. In this role, you will be responsible for a wide range of IT administration, financial administration, vendor management, and general office support tasks, while also assisting the IT Helpdesk team when required. The ideal candidate should have administrative experience within an IT related environment, strong organisational skills, accounting knowledge, and fluent Japanese communication skills. Ref: MY47360 TYPE: Permanent, full time WORKING HOURS: Shift based between 7 00, Monday to Friday SALARY: Negotiable START: ASAP LOCATION: Central London IT Administrator Main Responsibilities Financial & Vendor Administration Check invoices and maintain payment schedules. Manage contract renewals and vendor documentation. Prepare budget forecasts, tracking reports, and monthly outsourcing charges. Coordinate KYC and contract processes. Liaise with internal accounts and external vendors. General Administration Arrange meetings and prepare meeting materials/minutes. Maintain IT inventories and filing systems. Coordinate document circulation and business trips. Support general office administration tasks. IT Support Provide 1st line IT Helpdesk support to internal users. Support user ID and IT asset administration with Head Office. Assist with IT operational procedures and internal coordination in Japanese. Provide backup support for IT computer operations when required. IT Administrator Ideal Candidate 2+ years of experience in a similar administrative role. Familiarity with IT terminology and environments. Basic accounting knowledge. Fluent Japanese communication skills. Strong Excel and Microsoft Office skills. Organised, proactive, and detail oriented working style. Ability to identify and resolve operational challenges independently. All applicants for the IT Administrator must have the right to work in the country without any restrictions as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders.
09/06/2026
Full time
A Japanese financial institution is currently recruiting an IT Administrator to support its London office operations. In this role, you will be responsible for a wide range of IT administration, financial administration, vendor management, and general office support tasks, while also assisting the IT Helpdesk team when required. The ideal candidate should have administrative experience within an IT related environment, strong organisational skills, accounting knowledge, and fluent Japanese communication skills. Ref: MY47360 TYPE: Permanent, full time WORKING HOURS: Shift based between 7 00, Monday to Friday SALARY: Negotiable START: ASAP LOCATION: Central London IT Administrator Main Responsibilities Financial & Vendor Administration Check invoices and maintain payment schedules. Manage contract renewals and vendor documentation. Prepare budget forecasts, tracking reports, and monthly outsourcing charges. Coordinate KYC and contract processes. Liaise with internal accounts and external vendors. General Administration Arrange meetings and prepare meeting materials/minutes. Maintain IT inventories and filing systems. Coordinate document circulation and business trips. Support general office administration tasks. IT Support Provide 1st line IT Helpdesk support to internal users. Support user ID and IT asset administration with Head Office. Assist with IT operational procedures and internal coordination in Japanese. Provide backup support for IT computer operations when required. IT Administrator Ideal Candidate 2+ years of experience in a similar administrative role. Familiarity with IT terminology and environments. Basic accounting knowledge. Fluent Japanese communication skills. Strong Excel and Microsoft Office skills. Organised, proactive, and detail oriented working style. Ability to identify and resolve operational challenges independently. All applicants for the IT Administrator must have the right to work in the country without any restrictions as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders.
MCS Group is proud to be supporting a growing technology company in County Louth who are looking to hire a Junior Systems Administrator to join their internal IT team. (On-site - 5 days - County Louth) This is an excellent opportunity for: A recent graduate looking to kick-start a career in IT Someone with 1-2 years' experience in IT support/helpdesk An ambitious junior engineer eager to learn and develop across infrastructure and systems administration The role offers hands-on exposure to: Microsoft 365 Active Directory / Entra ID Intune & device management Windows environments User support & troubleshooting Core infrastructure & IT security processes What stands out about this opportunity is the breadth of exposure available early in your career. You'll work across a wide range of technologies while learning from experienced senior engineers in a supportive environment. The team are looking for someone with: A logical problem-solving mindset Strong communication skills Good attention to detail A willingness to learn and develop technically An IT-related degree or equivalent practical experience Certifications such as MS-900, AZ-900, CompTIA A+ or Network+ would be advantageous, but not essential. Package includes: Private healthcare Flexible working Pension contribution Exercise and well being reimbursement 25 days annual leave + bank holidays Strong culture and progression opportunities To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Calum Omand Specialist Recruitment Consultant at MCS Group on We are committed to providing reasonable accommodation to individuals with disabilities throughout the recruitment process. Please let us know if you require any adjustments Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles
09/06/2026
Full time
MCS Group is proud to be supporting a growing technology company in County Louth who are looking to hire a Junior Systems Administrator to join their internal IT team. (On-site - 5 days - County Louth) This is an excellent opportunity for: A recent graduate looking to kick-start a career in IT Someone with 1-2 years' experience in IT support/helpdesk An ambitious junior engineer eager to learn and develop across infrastructure and systems administration The role offers hands-on exposure to: Microsoft 365 Active Directory / Entra ID Intune & device management Windows environments User support & troubleshooting Core infrastructure & IT security processes What stands out about this opportunity is the breadth of exposure available early in your career. You'll work across a wide range of technologies while learning from experienced senior engineers in a supportive environment. The team are looking for someone with: A logical problem-solving mindset Strong communication skills Good attention to detail A willingness to learn and develop technically An IT-related degree or equivalent practical experience Certifications such as MS-900, AZ-900, CompTIA A+ or Network+ would be advantageous, but not essential. Package includes: Private healthcare Flexible working Pension contribution Exercise and well being reimbursement 25 days annual leave + bank holidays Strong culture and progression opportunities To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Calum Omand Specialist Recruitment Consultant at MCS Group on We are committed to providing reasonable accommodation to individuals with disabilities throughout the recruitment process. Please let us know if you require any adjustments Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles
Office Angels is looking for a Helpdesk Administrator in Rochester, UK. This role requires being the first point of contact for technical assistance, effectively managing helpdesk tickets, and troubleshooting various IT issues. The ideal candidate will have good IT systems knowledge, experience in customer service, and the ability to work independently as well as in teams. The position offers standard working hours from 08:00AM to 17:00PM, Monday to Friday. Join us to support a collaborative work environment.
09/06/2026
Full time
Office Angels is looking for a Helpdesk Administrator in Rochester, UK. This role requires being the first point of contact for technical assistance, effectively managing helpdesk tickets, and troubleshooting various IT issues. The ideal candidate will have good IT systems knowledge, experience in customer service, and the ability to work independently as well as in teams. The position offers standard working hours from 08:00AM to 17:00PM, Monday to Friday. Join us to support a collaborative work environment.
A leading recruitment agency seeks a Helpdesk Administrator in Bracknell for a full-time temporary role. This position is crucial for providing first-line helpdesk support and facilitating communication between teams. You will manage administrative tasks in the Computer Aided Facilities Management system and liaise with maintenance staff. Ideal candidates will possess exceptional customer service skills, strong communication abilities, and be self-motivated. Join a dynamic team where your contributions are valued.
09/06/2026
Full time
A leading recruitment agency seeks a Helpdesk Administrator in Bracknell for a full-time temporary role. This position is crucial for providing first-line helpdesk support and facilitating communication between teams. You will manage administrative tasks in the Computer Aided Facilities Management system and liaise with maintenance staff. Ideal candidates will possess exceptional customer service skills, strong communication abilities, and be self-motivated. Join a dynamic team where your contributions are valued.
Job title: Cluster Manager Location: Piccadilly, Central London Terms: Monday - Friday, 08:00 - 17:00 Salary/rate: Salary is paying £64,000-£65,000 depending on qualifications and experience. Requirements: Up to date technical knowledge of ACOP's, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act. Managerial experience at Contract Manager or Senior Supervisor level within the hard services business. Practical experience must include recruitment and line management/supervisory experience. About the company: A well-established maintenance provider who are renowned for their prestigious contracts are currently recruiting for a Cluster Manager on a blue-chip building in Piccadilly, Central London. This reputable company are big believers in promoting staff internally and are currently looking to add a strong Cluster Manager to their team. Responsibilities: Responsible for the H&S of the sites and engineers. Work closely with the Contract Support to ensure that the service levels are maintained to a consistently high level. Provide leadership, and ensuring the planned development of the contract, to ensure that contractual commitments are met and exceeded. Support the Helpdesk in achieving high levels of customer satisfaction. Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. Meet with clients to establish steady lines of communication and attend monthly client meetings where required. Ensure the contract meets healthy and safety working conditions. Ensuring business policies and processes are effectively communicated and implemented within the contract. Provide Weekly Flash reports for each contract to the appropriate client and internal manager/s, where appropriate. Working with Senior Management to ensure the collaborative development of the business, effective team working, and support to colleagues. Responsible for Statutory & Code compliance of sites. Oversee PPM planning schedules for sites. Ensure PPM is carried out in accordance with manufacturer's guidelines and HVCA SFG20. Responsible for the return of PPM and work-related documentation. Risk Management. Man Management/Team Development. Ensure the contract is staffed by fully competent teams, taking direct responsibility for the appointment of Engineers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Financial Management - Full ownership of P&L, Debt and WIP. Disciplinary and Conflict management. Ensure all sites have accurate asset registers and are labelled accordingly. Responsible for the fast and effective procurement of materials and services. Produce dilapidation reports. Provide Operational reports monthly and as requested. Ensure additional services and projects are added, and contracts are re-won on re-tender. Proactively source additional works and raise quotations. Provide technical support where required to engineers, helpdesk and clients. Investigate and report on major Operational incidents. Ensure engineers are fully equipped to carry out daily tasks, carry out tool inspections. Check testing equipment calibration. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensure uniforms are being worn and are in good condition. Carry out monthly site reviews. Carry out at least 2 site Audits per Contract per Annum. Conduct engineer's appraisals. Ensure an effective escalation procedure is in place. Ensure all callouts are attended to, in conjunction with the helpdesk. Ensure toolbox talks are conducted monthly. Promote H&S culture across the whole team. Prepare quotations by supplying administrators with labour summary and supplier quotations for materials for quotations to be raised effectively. Attend operational meetings as required. Ensure regular communication with engineering team. Carry out monthly audits on both PPM & Reactive works and provide manager with report. Audit Logbook - Ensure it is being used correctly by both Employees and subcontractors. Ensure customer service levels are maintained. Ensure all 3 rd party contracts have been carried out. Share initiatives to enhance our service provision and recommendations for system infrastructure development. Reporting to the GPE Operations Manager. Working collaboratively as part of a team across all Divisions. This post carries an element of budgetary responsibility. Direct line manager for the site engineering team. Candidate requirements: The ideal candidate is client facing (job activities that involve direct interaction or contact with a client or customer). The ideal candidate has bundles of experience leading a team and within the facilities maintenance industry. A good general education is essential, ideally to degree standard but possibly to HND level. Excellent verbal and written communication skills, numerate and computer literate. Good technical knowledge. Contact us to apply. If this role sounds of interest, please don't hesitate to drop me a call on - or alternatively drop me an email on - sonny.clarke
09/06/2026
Full time
Job title: Cluster Manager Location: Piccadilly, Central London Terms: Monday - Friday, 08:00 - 17:00 Salary/rate: Salary is paying £64,000-£65,000 depending on qualifications and experience. Requirements: Up to date technical knowledge of ACOP's, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act. Managerial experience at Contract Manager or Senior Supervisor level within the hard services business. Practical experience must include recruitment and line management/supervisory experience. About the company: A well-established maintenance provider who are renowned for their prestigious contracts are currently recruiting for a Cluster Manager on a blue-chip building in Piccadilly, Central London. This reputable company are big believers in promoting staff internally and are currently looking to add a strong Cluster Manager to their team. Responsibilities: Responsible for the H&S of the sites and engineers. Work closely with the Contract Support to ensure that the service levels are maintained to a consistently high level. Provide leadership, and ensuring the planned development of the contract, to ensure that contractual commitments are met and exceeded. Support the Helpdesk in achieving high levels of customer satisfaction. Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. Meet with clients to establish steady lines of communication and attend monthly client meetings where required. Ensure the contract meets healthy and safety working conditions. Ensuring business policies and processes are effectively communicated and implemented within the contract. Provide Weekly Flash reports for each contract to the appropriate client and internal manager/s, where appropriate. Working with Senior Management to ensure the collaborative development of the business, effective team working, and support to colleagues. Responsible for Statutory & Code compliance of sites. Oversee PPM planning schedules for sites. Ensure PPM is carried out in accordance with manufacturer's guidelines and HVCA SFG20. Responsible for the return of PPM and work-related documentation. Risk Management. Man Management/Team Development. Ensure the contract is staffed by fully competent teams, taking direct responsibility for the appointment of Engineers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Financial Management - Full ownership of P&L, Debt and WIP. Disciplinary and Conflict management. Ensure all sites have accurate asset registers and are labelled accordingly. Responsible for the fast and effective procurement of materials and services. Produce dilapidation reports. Provide Operational reports monthly and as requested. Ensure additional services and projects are added, and contracts are re-won on re-tender. Proactively source additional works and raise quotations. Provide technical support where required to engineers, helpdesk and clients. Investigate and report on major Operational incidents. Ensure engineers are fully equipped to carry out daily tasks, carry out tool inspections. Check testing equipment calibration. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensure uniforms are being worn and are in good condition. Carry out monthly site reviews. Carry out at least 2 site Audits per Contract per Annum. Conduct engineer's appraisals. Ensure an effective escalation procedure is in place. Ensure all callouts are attended to, in conjunction with the helpdesk. Ensure toolbox talks are conducted monthly. Promote H&S culture across the whole team. Prepare quotations by supplying administrators with labour summary and supplier quotations for materials for quotations to be raised effectively. Attend operational meetings as required. Ensure regular communication with engineering team. Carry out monthly audits on both PPM & Reactive works and provide manager with report. Audit Logbook - Ensure it is being used correctly by both Employees and subcontractors. Ensure customer service levels are maintained. Ensure all 3 rd party contracts have been carried out. Share initiatives to enhance our service provision and recommendations for system infrastructure development. Reporting to the GPE Operations Manager. Working collaboratively as part of a team across all Divisions. This post carries an element of budgetary responsibility. Direct line manager for the site engineering team. Candidate requirements: The ideal candidate is client facing (job activities that involve direct interaction or contact with a client or customer). The ideal candidate has bundles of experience leading a team and within the facilities maintenance industry. A good general education is essential, ideally to degree standard but possibly to HND level. Excellent verbal and written communication skills, numerate and computer literate. Good technical knowledge. Contact us to apply. If this role sounds of interest, please don't hesitate to drop me a call on - or alternatively drop me an email on - sonny.clarke
Full Stack Engineer - Tech & Delivery Lead Location: Sheffield (3 days onsite mandatory) Role Description We are seeking an experienced Full Stack Engineer - Tech & Delivery Lead to lead the design, build, and delivery of an end to end internal AI enabled helpdesk and workflow automation platform. This role combines hands on full stack engineering with technical leadership and delivery accountability, owning solutions across web UI, backend services, APIs, AI/agent orchestration, and enterprise integrations. The successful candidate will lead technical delivery within an agile team, ensuring solutions meet standards for security, resilience, scalability, and compliance, while delivering tangible business outcomes. Key Responsibilities Technical Leadership & Architecture Act as the technical lead for the platform, defining end to end solution design across frontend, backend, APIs, and AI/agent workflows. Make architectural decisions aligned to technology standards, cloud strategy, and engineering best practices. Provide hands on guidance, code reviews, and mentoring to engineers within the delivery team. Ensure non functional requirements are met, including security, performance, observability, and resilience. Full Stack Engineering Design and build user facing applications for employees, support agents, and administrators. Develop frontend, backend, and API layers supporting chat, ticket submission, case management, status tracking, and escalation. Build and enhance AI/LLM powered agent workflows to automate repetitive IT helpdesk tasks (e.g. password resets, account unlocks, access requests, knowledge based troubleshooting). Implement prompt flows, guardrails, human in the loop mechanisms, fallback logic, and error handling suitable for enterprise use. Delivery Ownership Own delivery from discovery and design through development, testing, and deployment. Work closely with Product Owners, Delivery Managers, and business stakeholders to plan, prioritise, and deliver incremental value. Drive agile delivery rhythms (sprint planning, backlog refinement, demos, retrospectives). Proactively manage delivery risks, dependencies, and technical debt. Integration & Enterprise Enablement Integrate solutions with enterprise platforms such as ticketing, identity, collaboration, and ITSM systems. Ensure secure integration patterns including authentication, RBAC, auditing, and logging. Support production releases and live service handover, including documentation and operational readiness. Governance & Stakeholder Engagement Ensure adherence to governance, security, and risk management requirements. Communicate progress, risks, and technical decisions clearly to both technical and non technical stakeholders. Contribute to continuous improvement of engineering and delivery practices across the team. Required Skills & Experience Strong hands on full stack engineering experience with modern frontend and backend frameworks. Proficiency in Python, Node.js, or Java, and experience building production grade APIs and services. Demonstrated experience leading technical delivery in an agile environment. Experience designing and building REST APIs, workflow engines, and enterprise web applications. Working knowledge of LLM APIs, prompt engineering, agent/tool calling patterns, and responsible AI implementation. Solid understanding of security fundamentals including authentication, authorisation, secure coding, and auditability. Experience working in regulated or large enterprise environments. Preferred Skills & Experience Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM platforms. Experience with collaboration tools such as Microsoft Teams or Slack integrations. Background in building internal employee tools or enterprise support platforms. Experience operating in financial services or similarly regulated industries. Familiarity with DevOps practices, CI/CD pipelines, and cloud native architectures.
09/06/2026
Full time
Full Stack Engineer - Tech & Delivery Lead Location: Sheffield (3 days onsite mandatory) Role Description We are seeking an experienced Full Stack Engineer - Tech & Delivery Lead to lead the design, build, and delivery of an end to end internal AI enabled helpdesk and workflow automation platform. This role combines hands on full stack engineering with technical leadership and delivery accountability, owning solutions across web UI, backend services, APIs, AI/agent orchestration, and enterprise integrations. The successful candidate will lead technical delivery within an agile team, ensuring solutions meet standards for security, resilience, scalability, and compliance, while delivering tangible business outcomes. Key Responsibilities Technical Leadership & Architecture Act as the technical lead for the platform, defining end to end solution design across frontend, backend, APIs, and AI/agent workflows. Make architectural decisions aligned to technology standards, cloud strategy, and engineering best practices. Provide hands on guidance, code reviews, and mentoring to engineers within the delivery team. Ensure non functional requirements are met, including security, performance, observability, and resilience. Full Stack Engineering Design and build user facing applications for employees, support agents, and administrators. Develop frontend, backend, and API layers supporting chat, ticket submission, case management, status tracking, and escalation. Build and enhance AI/LLM powered agent workflows to automate repetitive IT helpdesk tasks (e.g. password resets, account unlocks, access requests, knowledge based troubleshooting). Implement prompt flows, guardrails, human in the loop mechanisms, fallback logic, and error handling suitable for enterprise use. Delivery Ownership Own delivery from discovery and design through development, testing, and deployment. Work closely with Product Owners, Delivery Managers, and business stakeholders to plan, prioritise, and deliver incremental value. Drive agile delivery rhythms (sprint planning, backlog refinement, demos, retrospectives). Proactively manage delivery risks, dependencies, and technical debt. Integration & Enterprise Enablement Integrate solutions with enterprise platforms such as ticketing, identity, collaboration, and ITSM systems. Ensure secure integration patterns including authentication, RBAC, auditing, and logging. Support production releases and live service handover, including documentation and operational readiness. Governance & Stakeholder Engagement Ensure adherence to governance, security, and risk management requirements. Communicate progress, risks, and technical decisions clearly to both technical and non technical stakeholders. Contribute to continuous improvement of engineering and delivery practices across the team. Required Skills & Experience Strong hands on full stack engineering experience with modern frontend and backend frameworks. Proficiency in Python, Node.js, or Java, and experience building production grade APIs and services. Demonstrated experience leading technical delivery in an agile environment. Experience designing and building REST APIs, workflow engines, and enterprise web applications. Working knowledge of LLM APIs, prompt engineering, agent/tool calling patterns, and responsible AI implementation. Solid understanding of security fundamentals including authentication, authorisation, secure coding, and auditability. Experience working in regulated or large enterprise environments. Preferred Skills & Experience Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM platforms. Experience with collaboration tools such as Microsoft Teams or Slack integrations. Background in building internal employee tools or enterprise support platforms. Experience operating in financial services or similarly regulated industries. Familiarity with DevOps practices, CI/CD pipelines, and cloud native architectures.
SUEZ in Weston-super-Mare is looking for a Procurement Support Administrator to join their team. In this entry-level role, you will provide vital administrative support for the procurement help desk, ensuring compliance with internal policies while managing supplier accounts and resolving queries. The ideal candidate will possess strong communication skills, confidence in using Microsoft Office applications, and a proactive attitude towards learning. SUEZ offers a competitive benefits package along with career development opportunities.
09/06/2026
Full time
SUEZ in Weston-super-Mare is looking for a Procurement Support Administrator to join their team. In this entry-level role, you will provide vital administrative support for the procurement help desk, ensuring compliance with internal policies while managing supplier accounts and resolving queries. The ideal candidate will possess strong communication skills, confidence in using Microsoft Office applications, and a proactive attitude towards learning. SUEZ offers a competitive benefits package along with career development opportunities.
What will I be doing? As a Procurement Support Administrator, you'll play a key part in our help desk function, ensuring compliance and supporting colleagues and suppliers. This is an excellent opportunity for graduates or those seeking an entry level role with growth potential. Provide administrative support for our procurement help desk, following internal policies and compliance standards. Manage supplier account administration and maintain accurate records. Carry out User Acceptance Testing (UAT) for software updates to ensure smooth implementation. Resolve queries positively and efficiently, delivering a great customer experience. Work with the Procurement Support Desk Manager to improve processes and keep guides and instructions relevant. What are the requirements? Strong communication skills - written and verbal - with a customer focused approach. Confidence using Microsoft Office applications (Word, Excel, Outlook). A proactive attitude to learning and adapting to change. Experience with Coupa or similar purchase to pay systems (advantageous but not essential). Benefits We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programmes, learning opportunities, and career development.
09/06/2026
Full time
What will I be doing? As a Procurement Support Administrator, you'll play a key part in our help desk function, ensuring compliance and supporting colleagues and suppliers. This is an excellent opportunity for graduates or those seeking an entry level role with growth potential. Provide administrative support for our procurement help desk, following internal policies and compliance standards. Manage supplier account administration and maintain accurate records. Carry out User Acceptance Testing (UAT) for software updates to ensure smooth implementation. Resolve queries positively and efficiently, delivering a great customer experience. Work with the Procurement Support Desk Manager to improve processes and keep guides and instructions relevant. What are the requirements? Strong communication skills - written and verbal - with a customer focused approach. Confidence using Microsoft Office applications (Word, Excel, Outlook). A proactive attitude to learning and adapting to change. Experience with Coupa or similar purchase to pay systems (advantageous but not essential). Benefits We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programmes, learning opportunities, and career development.
Cygnet Health Care Limited
Stoke-on-trent, Staffordshire
Cygnet Health Care Limited in Stoke-on-Trent is looking for a Helpdesk Administrator to ensure the smooth operation of services. This role involves managing the administrative processes associated with facilities management. The ideal candidate will possess strong organizational skills and excellent communication abilities. As part of a supportive team, you'll benefit from career progression opportunities, pension schemes, and various discounts. Join us to make a real difference in the lives of those in our care.
09/06/2026
Full time
Cygnet Health Care Limited in Stoke-on-Trent is looking for a Helpdesk Administrator to ensure the smooth operation of services. This role involves managing the administrative processes associated with facilities management. The ideal candidate will possess strong organizational skills and excellent communication abilities. As part of a supportive team, you'll benefit from career progression opportunities, pension schemes, and various discounts. Join us to make a real difference in the lives of those in our care.
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. Why this role is important at Similarweb At Similarweb, our global workforce is our greatest engine of innovation, and the IT Help Desk is the team that keeps that engine running at peak performance. We aren't looking for "ticket takers"-we are seeking exceptionally skilled IT engineers to help build a dynamic support team. You'll work closely with IT Engineers and the IT Operations Team to provide efficient, customer-focused support across a wide range of tools, including Google Workspace, Okta, and endpoint management platforms. This role will be critical in supporting our company-wide 'AI in Motion' initiative. The IT Helpdesk is responsible for enabling and governing the use of core AI tools like Gemini (for personal productivity in Google Workspace), ChatGPT, Base44, and Claude, while ensuring agent identity and security are managed through platforms like Okta's identity framework. This is a great opportunity for a tech-savvy problem solver who enjoys troubleshooting, learning new technologies, and contributing to process improvements in a dynamic SaaS environment. Key Responsibilities 1. End-User Support & Resolution Serve as the primary point of contact for technical support through a ticketing system, chat, and email, ensuring rapid and effective issue resolution. Provide expert, hands on, and remote troubleshooting for all end-user devices running macOS and Windows operating systems. Resolve issues across a critical application stack, including Google Workspace, Okta SSO/MFA, Microsoft 365, and MDM platforms (Jamf, Kandji, Addigy, etc.). Maintain network connectivity, hardware, peripherals, and Audio/Video Conferencing systems. 2. IT Operations & Lifecycle Management Execute the full employee lifecycle for IT access: provisioning accounts, access, and devices for new hires, and securely managing offboarding processes. Manage user identities, groups, and permissions within centralized systems like Okta to ensure least-privilege access. Maintain a precise and up-to-date IT asset inventory, overseeing the complete lifecycle of laptops, accessories, and software licenses. 3. Process Improvement & Knowledge Drive process improvements and automation initiatives to enhance the efficiency and quality of IT service delivery. Create and maintain high-quality internal IT documentation and knowledge base articles. Collaborate with IT Engineering and Operations teams on projects to elevate the overall employee technology experience. Desired Skills 2-4 years of experience in IT support, helpdesk, or similar technical support role. Strong troubleshooting skills in both macOS and Windows environments. Hands on experience with: Google Workspace administration Okta or other identity management tools Office 365 applications Familiarity with onboarding/offboarding workflows and lifecycle management. Basic scripting knowledge (Bash, PowerShell, or Python) - a plus. Excellent communication and interpersonal skills, with a customer first mindset. Ability to work effectively across global teams and time zones. Experience in a cloud first, SaaS heavy, and ISO27001/SOC2 compliant environment preferred. Certifications such as CompTIA A+, Google Workspace Administrator, MCSA, or Okta Certified Professional - a plus. Why you'll love being a Similarwebber You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Equal Employment Opportunity As set forth in Similarweb's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
08/06/2026
Full time
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. Why this role is important at Similarweb At Similarweb, our global workforce is our greatest engine of innovation, and the IT Help Desk is the team that keeps that engine running at peak performance. We aren't looking for "ticket takers"-we are seeking exceptionally skilled IT engineers to help build a dynamic support team. You'll work closely with IT Engineers and the IT Operations Team to provide efficient, customer-focused support across a wide range of tools, including Google Workspace, Okta, and endpoint management platforms. This role will be critical in supporting our company-wide 'AI in Motion' initiative. The IT Helpdesk is responsible for enabling and governing the use of core AI tools like Gemini (for personal productivity in Google Workspace), ChatGPT, Base44, and Claude, while ensuring agent identity and security are managed through platforms like Okta's identity framework. This is a great opportunity for a tech-savvy problem solver who enjoys troubleshooting, learning new technologies, and contributing to process improvements in a dynamic SaaS environment. Key Responsibilities 1. End-User Support & Resolution Serve as the primary point of contact for technical support through a ticketing system, chat, and email, ensuring rapid and effective issue resolution. Provide expert, hands on, and remote troubleshooting for all end-user devices running macOS and Windows operating systems. Resolve issues across a critical application stack, including Google Workspace, Okta SSO/MFA, Microsoft 365, and MDM platforms (Jamf, Kandji, Addigy, etc.). Maintain network connectivity, hardware, peripherals, and Audio/Video Conferencing systems. 2. IT Operations & Lifecycle Management Execute the full employee lifecycle for IT access: provisioning accounts, access, and devices for new hires, and securely managing offboarding processes. Manage user identities, groups, and permissions within centralized systems like Okta to ensure least-privilege access. Maintain a precise and up-to-date IT asset inventory, overseeing the complete lifecycle of laptops, accessories, and software licenses. 3. Process Improvement & Knowledge Drive process improvements and automation initiatives to enhance the efficiency and quality of IT service delivery. Create and maintain high-quality internal IT documentation and knowledge base articles. Collaborate with IT Engineering and Operations teams on projects to elevate the overall employee technology experience. Desired Skills 2-4 years of experience in IT support, helpdesk, or similar technical support role. Strong troubleshooting skills in both macOS and Windows environments. Hands on experience with: Google Workspace administration Okta or other identity management tools Office 365 applications Familiarity with onboarding/offboarding workflows and lifecycle management. Basic scripting knowledge (Bash, PowerShell, or Python) - a plus. Excellent communication and interpersonal skills, with a customer first mindset. Ability to work effectively across global teams and time zones. Experience in a cloud first, SaaS heavy, and ISO27001/SOC2 compliant environment preferred. Certifications such as CompTIA A+, Google Workspace Administrator, MCSA, or Okta Certified Professional - a plus. Why you'll love being a Similarwebber You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Equal Employment Opportunity As set forth in Similarweb's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Cygnet Health Care Limited
Stoke-on-trent, Staffordshire
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an organised Helpdesk Administrator with a passion for making a difference to others. You'll be working full time, Monday - Friday, helping ensure the safe and smooth running of services for the people in our care. Please note you will be joining our team on a fixed term contract. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Job Summary You will be responsible for managing the administrative process of the day to day facilities management software across the portfolio. You will be responsible for ensuring the paperwork associated with all aspects of facilities management is correct and in order in accordance with the policies and procedures of the company. Responsibilities Log required works on the facilities management software on a daily basis. Ensure the correct quotes and approvals are received prior to logging on the software. Act as a key contact for onsite maintenance or site managers with any urgent queries. Assist with the administration/documentation required for out-of-hours works. Qualifications Excellent organisational and planning skills. Outstanding communication and interpersonal abilities. Good verbal and written communication skills, including report writing. Competent with Microsoft Office. Attention to detail and accuracy. Confidentiality and adaptability. Excellent communication skills. Information gathering and monitoring skills. Problem analysis and problem-s solving skills. Benefits Strong career progression opportunities. Expert supervision and support. Employee referral scheme. Pension scheme. Cycle to work scheme and employee discount savings. Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users and their families. If you care about making a difference - we want to talk to you. At Cygnet, we've been changing people's lives for more than 30 years - thanks to our wide range of high-quality health services. Our care is at its heart and wellness is our goal. We're always set on positive, lasting outcomes.
08/06/2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an organised Helpdesk Administrator with a passion for making a difference to others. You'll be working full time, Monday - Friday, helping ensure the safe and smooth running of services for the people in our care. Please note you will be joining our team on a fixed term contract. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Job Summary You will be responsible for managing the administrative process of the day to day facilities management software across the portfolio. You will be responsible for ensuring the paperwork associated with all aspects of facilities management is correct and in order in accordance with the policies and procedures of the company. Responsibilities Log required works on the facilities management software on a daily basis. Ensure the correct quotes and approvals are received prior to logging on the software. Act as a key contact for onsite maintenance or site managers with any urgent queries. Assist with the administration/documentation required for out-of-hours works. Qualifications Excellent organisational and planning skills. Outstanding communication and interpersonal abilities. Good verbal and written communication skills, including report writing. Competent with Microsoft Office. Attention to detail and accuracy. Confidentiality and adaptability. Excellent communication skills. Information gathering and monitoring skills. Problem analysis and problem-s solving skills. Benefits Strong career progression opportunities. Expert supervision and support. Employee referral scheme. Pension scheme. Cycle to work scheme and employee discount savings. Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users and their families. If you care about making a difference - we want to talk to you. At Cygnet, we've been changing people's lives for more than 30 years - thanks to our wide range of high-quality health services. Our care is at its heart and wellness is our goal. We're always set on positive, lasting outcomes.
Reactive Helpdesk Administrator (fixed term contract)Applylocations: Nottinghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 26, 2026 (20 days left to apply)job requisition id: R6614A successful university campus is about so much more than buildings. It's about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive. Here at UPP we currently have an exciting opportunity for an Administrator to join our Nottingham team. You will be responsible for operating a computer-based property management database monitoring all reactive work and planned maintenance. This is a fixed term contract until the end of September 2026, working 37.5 hours per week between the hours of 8am to 6pm Monday to Friday. The salary is £25,589 per annum. Role responsibilities include: Provide a reception service to the offices, keeping records of all visitors, contractors and issue of keys Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents. Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus the production of various reports. Assist in procurement of goods and services via the UPP RSL purchase system Produce purchase orders for goods and services, receipt purchase orders and submit them for authorisation Assist in maintaining all technical, statutory records and personnel records held on site We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to do an excellent job. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check. In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today. Who are UPP? We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn. What's in it for you? At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us: Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub. Apply today and start your journey with UPP.
07/06/2026
Full time
Reactive Helpdesk Administrator (fixed term contract)Applylocations: Nottinghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 26, 2026 (20 days left to apply)job requisition id: R6614A successful university campus is about so much more than buildings. It's about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive. Here at UPP we currently have an exciting opportunity for an Administrator to join our Nottingham team. You will be responsible for operating a computer-based property management database monitoring all reactive work and planned maintenance. This is a fixed term contract until the end of September 2026, working 37.5 hours per week between the hours of 8am to 6pm Monday to Friday. The salary is £25,589 per annum. Role responsibilities include: Provide a reception service to the offices, keeping records of all visitors, contractors and issue of keys Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents. Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus the production of various reports. Assist in procurement of goods and services via the UPP RSL purchase system Produce purchase orders for goods and services, receipt purchase orders and submit them for authorisation Assist in maintaining all technical, statutory records and personnel records held on site We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to do an excellent job. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check. In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today. Who are UPP? We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn. What's in it for you? At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us: Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub. Apply today and start your journey with UPP.
Upp Ltd is looking for a Reactive Helpdesk Administrator in Nottingham for a fixed term contract until September 2026. The role involves managing property management databases and providing a reception service, among other administrative tasks. Ideal candidates will have relevant experience and strong communication skills. The position offers a competitive salary of £25,589 per annum, along with benefits including 25 days holiday and life insurance.
07/06/2026
Full time
Upp Ltd is looking for a Reactive Helpdesk Administrator in Nottingham for a fixed term contract until September 2026. The role involves managing property management databases and providing a reception service, among other administrative tasks. Ideal candidates will have relevant experience and strong communication skills. The position offers a competitive salary of £25,589 per annum, along with benefits including 25 days holiday and life insurance.
Role Overview This is an exciting opportunity for an experienced Digital Systems & ICT Manager to be responsible for the day-to-day management, governance and continuous improvement of Apax's digital ecosystems and SaaS platforms. This is primarily a digital systems role: the postholder manages Apax's portfolio of SaaS platforms end-to-end, drives digital capability across the organisation and oversees the ICT + SaaS Helpdesk function. This is a full-time role, covering 37.5 hours per week. Key Requirements (5 years' experience) Undergraduate degree or equivalent in a related discipline. 2 years' relevant experience in Digital Operations, Business Systems, SaaS Administration, ICT Coordination, or similar operational digital environments. Managing digital systems, SaaS platforms, or business systems within an operational environment Experience coordinating a helpdesk, service desk, or digital support function Experience coordinating onboarding/offboarding and user administration Delivering staff support, guidance, or training Strong digital literacy across Microsoft 365 and cloud-based systems Experience working with suppliers or Managed Service Providers Ability to manage multiple priorities, systems, and operational activities simultaneously Strong attention to detail and ability to maintain accurate operational records Comfortable working in a fast-paced operational environment Desirable Microsoft 365 certifications ITIL Foundation certification Salesforce Administrator certification Asana or project management platform experience Qualification or training in: Digital Transformation, Business Systems, Process Improvement, Project Coordination, Change Management Exposure to Power Automate or workflow automation tools Experience within supported housing, social care, healthcare, charity, or other regulated sectors Experience with Salesforce Experience with Asana or ticketing/project management platforms Familiarity with Microsoft Intune or Entra ID Experience with SaaS governance or workflow automation Experience with Power Automate or similar automation tools Knowledge of GDPR and digital governance principles Experience creating knowledge bases, SOPs, or digital training resources Exposure to digital transformation or systems improvement projects Employee Benefits Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks. Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme. Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave eg time off for birthday or moving home. Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave. Family & Parenting: Generous maternity and paternity leave, paid parental leave. Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities. Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities. We are an equal opportunities employer.
07/06/2026
Full time
Role Overview This is an exciting opportunity for an experienced Digital Systems & ICT Manager to be responsible for the day-to-day management, governance and continuous improvement of Apax's digital ecosystems and SaaS platforms. This is primarily a digital systems role: the postholder manages Apax's portfolio of SaaS platforms end-to-end, drives digital capability across the organisation and oversees the ICT + SaaS Helpdesk function. This is a full-time role, covering 37.5 hours per week. Key Requirements (5 years' experience) Undergraduate degree or equivalent in a related discipline. 2 years' relevant experience in Digital Operations, Business Systems, SaaS Administration, ICT Coordination, or similar operational digital environments. Managing digital systems, SaaS platforms, or business systems within an operational environment Experience coordinating a helpdesk, service desk, or digital support function Experience coordinating onboarding/offboarding and user administration Delivering staff support, guidance, or training Strong digital literacy across Microsoft 365 and cloud-based systems Experience working with suppliers or Managed Service Providers Ability to manage multiple priorities, systems, and operational activities simultaneously Strong attention to detail and ability to maintain accurate operational records Comfortable working in a fast-paced operational environment Desirable Microsoft 365 certifications ITIL Foundation certification Salesforce Administrator certification Asana or project management platform experience Qualification or training in: Digital Transformation, Business Systems, Process Improvement, Project Coordination, Change Management Exposure to Power Automate or workflow automation tools Experience within supported housing, social care, healthcare, charity, or other regulated sectors Experience with Salesforce Experience with Asana or ticketing/project management platforms Familiarity with Microsoft Intune or Entra ID Experience with SaaS governance or workflow automation Experience with Power Automate or similar automation tools Knowledge of GDPR and digital governance principles Experience creating knowledge bases, SOPs, or digital training resources Exposure to digital transformation or systems improvement projects Employee Benefits Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks. Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme. Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave eg time off for birthday or moving home. Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave. Family & Parenting: Generous maternity and paternity leave, paid parental leave. Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities. Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities. We are an equal opportunities employer.
Location: Pier Walk, London Shift pattern: M- F, 8-5pm Salary: Competitive Role Overview and Purpose You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company's core activities Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment. Assist with Warranty Repairs where necessary Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staff were necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, i.e. Technical reports and reject reports for failures of components or plant. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. Flexibility to work within several sites with different variety of customers and sites. Regular on call cover to attend site emergencies, outside of normal working hours Key Responsibilities Completing a weekly time sheet correctly and submitting it to your line manager weekly. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended-to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. Required Skills and Experience Essential Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: IPAF, PASMA Knowledge and use of computer software - Microsoft Office, Building Management Systems HVAC & Building Services Engineering experience City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge FGAS regulation (City & Guilds) NVQ / City & Guilds in Air Conditioning and / or Refrigeration Manufacturer course / knowledge Experience Minimum of 2 years field based Service / Fault Finding experience Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
06/06/2026
Full time
Location: Pier Walk, London Shift pattern: M- F, 8-5pm Salary: Competitive Role Overview and Purpose You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company's core activities Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment. Assist with Warranty Repairs where necessary Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staff were necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, i.e. Technical reports and reject reports for failures of components or plant. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. Flexibility to work within several sites with different variety of customers and sites. Regular on call cover to attend site emergencies, outside of normal working hours Key Responsibilities Completing a weekly time sheet correctly and submitting it to your line manager weekly. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended-to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. Required Skills and Experience Essential Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: IPAF, PASMA Knowledge and use of computer software - Microsoft Office, Building Management Systems HVAC & Building Services Engineering experience City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge FGAS regulation (City & Guilds) NVQ / City & Guilds in Air Conditioning and / or Refrigeration Manufacturer course / knowledge Experience Minimum of 2 years field based Service / Fault Finding experience Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
This is a junior systems role ideal for someone looking to build experience within a property management environment. You will support the day-to-day running of key business systems, working closely with finance and operations teams to ensure data is accurate, processes run smoothly, and issues are resolved quickly. The role sits at the heart of system and data administration. The focus is on learning core platforms, supporting users, maintaining data quality, and contributing to efficient business operations. Role Overview Support the administration and day-to-day use of systems such as Tramps and Proactis P2P Assist with managing lease data, including updates, uploads, and key events (e.g. rent reviews, expiries) Monitor data flow between systems and help resolve any errors or delays Maintain organised documentation and system records Help produce reports and support finance teams with data queries and tenant-related issues Assist with system testing, upgrades, and onboarding of new properties, clients, and leases Provide general user support, including setting up accounts, resolving queries, and liaising with system helpdesks Requirements Some experience or exposure to business systems, data entry, or administration (property or finance systems beneficial but not essential) Strong attention to detail and willingness to learn new systems Good organisational and communication skillsComfortable working with data and spreadsheets Proactive attitude with a problem-solving mindset Ability to work collaboratively within a team environment
05/06/2026
Full time
This is a junior systems role ideal for someone looking to build experience within a property management environment. You will support the day-to-day running of key business systems, working closely with finance and operations teams to ensure data is accurate, processes run smoothly, and issues are resolved quickly. The role sits at the heart of system and data administration. The focus is on learning core platforms, supporting users, maintaining data quality, and contributing to efficient business operations. Role Overview Support the administration and day-to-day use of systems such as Tramps and Proactis P2P Assist with managing lease data, including updates, uploads, and key events (e.g. rent reviews, expiries) Monitor data flow between systems and help resolve any errors or delays Maintain organised documentation and system records Help produce reports and support finance teams with data queries and tenant-related issues Assist with system testing, upgrades, and onboarding of new properties, clients, and leases Provide general user support, including setting up accounts, resolving queries, and liaising with system helpdesks Requirements Some experience or exposure to business systems, data entry, or administration (property or finance systems beneficial but not essential) Strong attention to detail and willingness to learn new systems Good organisational and communication skillsComfortable working with data and spreadsheets Proactive attitude with a problem-solving mindset Ability to work collaboratively within a team environment
IT Helpdesk Administrator Department: IT Employment Type: Permanent - Full Time Location: Bristol Compensation: £35,000 / year Description Position: IT Helpdesk Administrator - Dental Beauty Partners Location: Bristol Area; hybrid role with work from home available Reporting to: Head of IT Remuneration: £35K & Benefits Dental Beauty Partners are the first ever 'true partnership' dental group in the UK, created by Dentists for Dentists. Previous winners of the Best Dental Group UK, we have 60 multi-award winning practices across multiple brands throughout the country. We have one of the fastest growing & most innovative business models in the market with a fantastic reputation. We are excited to be opening a search for a IT Helpdesk Administrator to join our shared service centre. This role will report into our Head of IT, on a full-time basis; this role is hybrid with work from home available, but you will be required to be based around the Bristol area for this position. Key Responsibilities Create and manage user accounts, passwords, and access permissions (Active Directory, Microsoft 365, PMS, Sage, Work Digital etc) Act as first-line procurement for all IT services, ordering all IT hardware, laptop, servers, network equipment, mobile phones etc Be an escalation point for our external MSP and all employees of DBP, own escalation processes and track calls that are outside of SLA, look to get these closed as quickly as possible Assisting with the onboarding of new starters Maintaining an up-to-date inventory of mobile phone and tablet assets Skills, Knowledge and Expertise Prior experience within an IT services environment is a requirement of this position Basic technical knowledge around Active Directory and Office 365 is also a requirement of this role The successful candidate must have excellent communication skills, and be able to provide first-class support to our client base Prior experience working with outsourced & internal stakeholders Experience working to Service Level Agreements and coordinating resources quickly & effectively Benefits A highly competitive salary circa £35K P/A for the successful candidate A generous benefits package including, private medical insurance, life assurance (after 2 years service), enhanced maternity leave & discounted dental treatment Opportunities for development & progression within a growing business who have doubled in size in the last two years Remote working Lots of fun events & company socials alongside our support centre team
05/06/2026
Full time
IT Helpdesk Administrator Department: IT Employment Type: Permanent - Full Time Location: Bristol Compensation: £35,000 / year Description Position: IT Helpdesk Administrator - Dental Beauty Partners Location: Bristol Area; hybrid role with work from home available Reporting to: Head of IT Remuneration: £35K & Benefits Dental Beauty Partners are the first ever 'true partnership' dental group in the UK, created by Dentists for Dentists. Previous winners of the Best Dental Group UK, we have 60 multi-award winning practices across multiple brands throughout the country. We have one of the fastest growing & most innovative business models in the market with a fantastic reputation. We are excited to be opening a search for a IT Helpdesk Administrator to join our shared service centre. This role will report into our Head of IT, on a full-time basis; this role is hybrid with work from home available, but you will be required to be based around the Bristol area for this position. Key Responsibilities Create and manage user accounts, passwords, and access permissions (Active Directory, Microsoft 365, PMS, Sage, Work Digital etc) Act as first-line procurement for all IT services, ordering all IT hardware, laptop, servers, network equipment, mobile phones etc Be an escalation point for our external MSP and all employees of DBP, own escalation processes and track calls that are outside of SLA, look to get these closed as quickly as possible Assisting with the onboarding of new starters Maintaining an up-to-date inventory of mobile phone and tablet assets Skills, Knowledge and Expertise Prior experience within an IT services environment is a requirement of this position Basic technical knowledge around Active Directory and Office 365 is also a requirement of this role The successful candidate must have excellent communication skills, and be able to provide first-class support to our client base Prior experience working with outsourced & internal stakeholders Experience working to Service Level Agreements and coordinating resources quickly & effectively Benefits A highly competitive salary circa £35K P/A for the successful candidate A generous benefits package including, private medical insurance, life assurance (after 2 years service), enhanced maternity leave & discounted dental treatment Opportunities for development & progression within a growing business who have doubled in size in the last two years Remote working Lots of fun events & company socials alongside our support centre team
