Analyst, Application Support

  • Canadian Imperial Bank of Commerce
  • 04/06/2026
Full time Information Technology Telecommunications SQL Testing

Job Description

Role Overview

CIBC is looking for a senior engineer to develop and support our Cross Asset Derivatives service infrastructure, which will be used globally to support additional business lines and asset classes.

Responsibilities
  • Be available out of hours to provide failover testing, batch and incident recovery.
  • Implement innovative solutions for software, data processing, monitoring and support procedures.
  • Exercise defensive strategies to guard technology against failures and implement best practices.
  • Achieve a broad understanding of technology platforms and asset groups, conducting training sessions or providing documentation.
  • Manage all aspects of requirement analysis and delivery to global trading and sales teams including FX, Commodity, Derivative, Interest rate, etc.
  • Take ownership of user issues, managing communications between affected groups and senior management teams from technology teams in addition to front, middle, back office teams.
  • Take the initiative to make quick, sensible decisions with confidence when under pressure.
  • Schedule, monitor, analyze, communicate, investigate, escallate and resolve batch job delays or failures for global downstream applications and reporting teams.
Qualifications
  • Subject Matter Expert: Strong numerical and analytical skills; minimum 2.1 bachelor's or master's degree in a numerical, engineering or computer science related discipline.
  • Economics background desirable.
  • Knowledge of derivatives business processes (front, middle, back offices) and equity products and trade life cycle, including risk analysis, PnL, trade execution, regulatory requirements across multiple asset classes.
  • Provide consultation services related to xTrader application, interfaces and batch processing.
  • Coordinate support, dev and QA resources to deliver effective business solutions.
  • Technical troubleshooting - knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical problems.
  • Experience with database, network, hardware, software, operating systems, and typical industry tools (SQL Server, Autosys, etc).
  • Ability to learn new concepts and technologies quickly.
  • Experience in derivatives and technical space preferred.
  • Previous experience supporting electronic retail distribution channels with comprehensive understanding of technology is an asset.
Job Details

Location: 150 Cheapside, 1st Flr, London

Employment Type: Regular

Weekly Hours: 35

EEO Statement

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.