Role Purpose:
The SuccessFactors Solution Engineer acts as the lead architect and hands-on configurator for the Groups SAP SuccessFactors product suite (Recruitment, ONB 2.0, EC, EC Payroll, PMGM, Learning, Compensation, Joule AI, TIH, Career & Talent Development).
The role is responsible for the end-to-end lifecycle from initial design and business alignment to technical build and deployment,bridging the gap between People strategy and technical execution as part of an exciting optimisation phase.
Key Responsibilities:
- Work with key stakeholders & SME's to develop product optimisation blueprints aligned to business objectives and needs.
- Translate complex business and technical requirements into solution designs aligned to the People Strategy & Tech Roadmap.
- Architect and implement robust, scalable and future-proof SAP SuccessFactors solutions, modules and integrated technologies.
- Technical Delivery
- Lead technical design and configuration activities, ensuring solutions align with business requirements and module interdependencies.
- Undertake hands on configuration of technical solutions through to deployment.
- As part of module optimisation and deployment projects, manage external AMS partner delivery where required across complex change, integrations and provisioning activity.
- Act as People Tech SME for enterprise-level projects, collaborating with partners in IT & Engineering to deliver end-to-end solutions aligned to the People Strategy & Tech Roadmap.
- Advisory & Leadership
- Provide expert guidance and insights on SAP SuccessFactors innovations and features, informing ongoing roadmap and optimisation efforts.
- Advise on process optimisation, technology adoption, enterprise integration opportunities and implementation approaches.
- Coach and mentor internal SME's across the product development lifecycle.
Key Experience & Skills:
- Deep expertise and certification across the SAP SuccessFactors product suite, with a strong understanding of cross-module independencies.
- Extensive experience of end-to-end SAP SuccessFactors implementation and optimisation programmes, demonstrating ownership of solution design, integration and technical hands on delivery.
- Expert knowledge of People technology applications and current trends.
- Familiarity with the broader SAP eco system and / or integration with enterprise-level technical architecture.
- Methodical and analytical approach, with high level of attention to detail.
- Ability to effectively problem solve to identify solutions and deliver new ways of working.
- Time management skills with ability to prioritise and deliver to strict deadlines.
- Strong consulting skills to determine requirements, make recommendations and drive adoption.
- Excellent stakeholder management skills with ability to communicate complex technical issues effectively at all levels.
Department: People Operations & Delivery
Job Category: Technical Specialist / Manager
Location: London, GB, EC2V 7QN, Glasgow, GB, G2 1EH, Liverpool, GB, L3 1NW