Position Overview
The Capital Program Director is a pivotal leadership role responsible for the comprehensive oversight, strategic integration, and optimized performance of all capital projects across the organization. This role champions a proactive, program-centric approach to capital project delivery, ensuring a holistic view, consistent processes, and maximum value for money across the entire capital spend. The Director will drive alignment with strategic organizational goals, manage inter-project dependencies, and foster a culture of strategic thinking and efficient execution across diverse capital initiatives, regardless of their delivery method. This role is a peer to the Capital Program Integrator Lead, focusing on overarching program governance and strategy for all capital investments.
Our Four Strategic Pillars
- Provide the best buildings at the most competitive costs
- Tailor our spaces to inspire innovation, promote collaboration, and strengthen connections between colleagues, customers, and our brand
- Create exceptional moments to deliver a frictionless experience for colleagues our moments that matter consistently
- Take responsibility for operational excellence across all services delivered within the site by demonstrating resilience and mitigating risk
What You'll Do Capital Program Leadership & Strategy
- Define the overarching capital program strategy and long term delivery objectives, ensuring alignment with organizational strategic goals.
- Lead the aggregation of diverse capital needs into cohesive programs and projects, ensuring they are aligned with approved business cases, resource availability, and strategic priorities.
- Develop and implement a holistic capital program strategy that aligns with organizational goals, emphasizing innovation, collaboration, and long term asset value across the portfolio.
- Champion the research, evaluation, and adoption of cutting edge program management methodologies and technologies, driving organizational change management for widespread understanding and enthusiastic adoption.
Program Governance & Execution
- Standardize project processes, methodologies, and reporting frameworks for all capital programs, ensuring consistency, transparency, and efficiency.
- Oversee the delivery of all capital projects (Principal, Agency, & Small Works), providing a holistic view of progress, performance, and interdependencies.
- Monitor overall program performance, budget adherence, and schedule compliance across the entire capital portfolio, reporting status and key insights to senior leadership and stakeholders.
- Resolve inter project dependencies and resource conflicts, proactively identifying and mitigating program level risks to ensure seamless execution.
- Ensure program alignment not only with strategic organizational goals but also among various project teams, stakeholders, and external partners.
Financial Stewardship & Value Optimization
- Provide expert oversight of capital budgets, ensuring rigorous management and astute financial stewardship to deliver maximum value from all capital investments.
- Conduct in depth cost benefit analyses for all capital projects and major initiatives, ensuring maximum value and aligning expenditures with long term financial health.
- Strategically negotiate and manage high value vendor and contractor agreements at a portfolio level, optimizing service quality and cost effectiveness across capital projects.
- Implement robust financial reporting, forecasting, and audit mechanisms specific to capital spending to ensure transparency, accountability, and resilience.
Stakeholder Engagement & Communication
- Serve as the primary strategic partner and escalation point for key internal stakeholders and client leadership regarding capital programs, investigating and resolving complex portfolio level issues.
- Develop compelling narratives and generate regular executive reports that translate capital program data into actionable insights for continuous improvement, demonstrating the return on investment and organizational impact.
- Drive continuous refinement of capital program delivery by translating executive reports and stakeholder feedback into actionable strategies to create exceptional outcomes and deliver successful projects.
- Maintain positive, strategic relationships with external partners, representing the organization's interests and ensuring alignment with portfolio objectives.
What Success Looks Like
- Strategic Impact: Your capital portfolio consistently exceeds strategic objectives, delivering projects that align seamlessly with organizational goals and create long term value.
- Financial Performance: Demonstrably achieves competitive capital costs and optimal return on capital investments, ensuring efficient and effective use of funds.
- Client & Stakeholder Trust: Establishes strong, proactive partnerships and influences with executive leadership and clients, acting as a trusted advisor for all capital program matters.
- Team & Process Excellence: Drives the standardization of program management processes, fostering a culture of excellence and continuous improvement across capital project teams.
- Innovation & Adoption: Successfully drives the adoption of new program management technologies and methodologies across the capital portfolio.
- Risk Mitigation: Proactively identifies, assesses, and resolves complex program level challenges, ensuring resilience and business continuity of capital project delivery.
What You Bring
- Strategic Leadership: Proven ability to develop and execute multi year capital program strategies that align with organizational goals.
- Exceptional Financial Acumen: Extensive experience in portfolio level budget management, complex contract negotiation, capital planning, and financial modeling for large scale capital projects.
- Strong Client & Stakeholder Management: Demonstrated success in building and influencing relationships with executive leadership, clients, and external partners.
- Program Management Office (PMO) Expertise: Foundational understanding and practical experience in establishing and running a PMO function, with a talent for standardizing processes and driving consistency across diverse projects.
- Problem Solving & Decision Making: Proven ability to handle complex, portfolio wide challenges and make critical strategic decisions related to capital program delivery.
- Communication & Influence: Superior ability to guide sensitive discussions, convey performance expectations, and motivate teams and stakeholders to achieve shared capital program goals.
- Industry Knowledge: Deep understanding of capital project lifecycle, program management principles, risk management, regulatory compliance, and best practices in strategic capital investment and delivery.
- Education & Certifications: Bachelor's degree in Engineering, Business Administration, Project Management, or a related field. Master's degree or relevant advanced certification (e.g., PMP, PgMP, PMI PBA) preferred. 10+ years of progressive experience in program or portfolio management, with a strong track record of strategic capital program transformation and cross functional leadership across multiple sites or business units.