Digital Project Manager

Position: Digital Project Manager Location: Office based in London, with flexibility to work remotely Salary: £44,339 a year plus excellent benefits Closing date: 9am Thursday 8 June

You'll start at our entry point salary of £44,339 a year, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it's this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a fixed term 12-month maternity cover position.

We're looking for a confident, skilled, and personable Digital Project Manager to help us deliver our ambitious roadmap of projects.

You'll lead on the delivery digital, creative, UX, campaign and content-based projects. This'll include everything from the digital and content elements of major campaigns, through to developing new digital tools or content to help people live well with MS.

You'll thrive working with cross organisational teams to deliver projects on time, to scope and within budget, using methodologies that best fit the challenge you're trying to solve.

This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, dedicated to making a difference for people with MS.

What you'll do

Some key responsibilities include:

• Lead digital projects from initiation to completion, ensuring delivery within time, cost, risk, and quality parameters.
• Manage project plans, budgets, and risks, addressing and escalating changes and impacts on timelines and budgets promptly.
• Build relationships with stakeholders and develop communication plans to keep them and the organisation up to date with project progress and performance.
• Coordinate the development and monitoring of project metrics, ensuring variance and performance are reported to relevant stakeholders.
• Regularly report on project progress and performance, and conduct retrospectives to improve future processes.
• Help refine and evolve the project management methodology within the organisation, mentoring colleagues and promoting best practices in digital project delivery.
• Contribute to quarterly programme planning and alignment across projects.

Examples of projects you could work on include our welfare campaign in relation to the government's plans around PIP (Personal Independence Payment), Search engine optimisation initiative or annual winter fundraising appeal.

Who are we looking for?

You're someone who genuinely cares. Whether about the people we support, the quality of your work, or the teammates around you. You bring heart as well as skill to everything you do.

You're organised and methodical. You bring project management expertise to the table without letting process get in the way of progress. When things get complicated, you stay calm, think clearly, and find a way through.

You're a natural collaborator. You enjoy working with different teams, you're good at getting people on the same page, and you know how to have honest conversations when priorities need to shift or timelines need a rethink.

You're someone who loves to help refine and evolve project management practices, mentoring colleagues and promoting best practices in digital project delivery.

Shortlisted candidates will be invited to interview on Thursday 18 and Friday 19 June 2026.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You'll need to share documents showing you're eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications.

Disability Confident Employer

We're a Disability Confident Employer and we're committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter onboarding processes.

If you need any help or adjustments to apply for this role, please email emailprotected

You can also ask for the application materials to be sent to you in a different format, such as for them to be sent to you by email or in a larger Word format.

More about our recruitment and selection process

• The first round of our recruitment and selection process includes an interview with competency based questions.
• Our recruitment and selection process might also include extra tasks, for example, a written or Microsoft Excel test or making a presentation.
• We'll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We'll let you know about this during the selection process.

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro rata for part time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

Caring for you and your family

• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate, diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro rata for part time
• 10 days paid carers' leave a year, pro rata for part time
• New family friendly benefits, including paid leave in the event of miscarriage/stillbirth, to support fertility treatments and for antenatal appointments for both parents
• Cycle to work scheme

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in person and remotely
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We're committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• race
• disability
• sexual orientation
• religion or belief
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.