Senior Service Desk Lead ITSM & Incident Management

  • Fairygodboss
  • Huntingdon, Cambridgeshire
  • 03/06/2026
Full time Information Technology Telecommunications

Job Description

Fairygodboss is seeking a Senior Service Desk Analyst in Huntingdon to provide expert-level technical support and oversee the Service Desk operations. You will lead a team of Junior Analysts, ensuring high performance while administering the ServiceDesk Plus system.

The ideal candidate possesses strong ITIL knowledge and experience with Active Directory. The role comes with a competitive salary and excellent benefits including private medical insurance, a pension scheme, and flexible working options.