Knight Frank is a leading independent real estate consultancy headquartered in London, UK.
About the Role
Product Business Analyst - Head Office, Baker Street. A 9-month fixed term contract supporting the agile development of our global property search product. The role assists the Product Manager in aligning strategies with the product backlog.
Key Responsibilities
- Help define product specifications, feature roadmap, and detailed user stories in collaboration with software engineers.
- Support new product and feature releases, including launch campaigns.
- Test new product features for quality assurance.
- Work with the UX team to collect customer research, insights, and market trends.
- Analyse data, including web analytics and customer feedback, to identify pain points and improvements.
- Develop in depth knowledge of internal systems and processes, and liaise across teams to improve performance.
- Communicate with stakeholders to ensure alignment on product goals.
- Assist the Product Manager and prioritise the product backlog based on customer needs, business value, and technology constraints.
Experience Required
- Collaboration across cross functional agile digital teams (UX/UI, content, software).
- Data driven decision making with strong knowledge of digital tools such as Google Analytics and Google Search Console.
- Championing SEO, accessibility, and brand consistency in product delivery.
- Identifying opportunities for digital improvement, optimisation, and user journey enhancement.
- Managing multiple workstreams simultaneously, including content updates, stakeholder requests, and platform changes.
- Excellent communication skills (written and verbal) at all levels.
- Prioritisation and organisation in fast paced environments.
- Strong analytical skills to analyse data and identify trends.
- Collaboration with technical and non technical teams to drive shared outcomes.
- Balancing multiple priorities and meeting tight deadlines.
- Support education and engagement of the global property search product.
Benefits
Competitive salary.