Community Hub Administrator

We are looking for a very capable, adaptable and friendly administrator to lead on our day to day communications at our very busy outdoor learning and volunteering hub in at Skelton Grange Environment Centre in Southeast Leeds. This beautiful eco building is set in a 10 acre wildlife area in south Leeds and welcomes over 7,500 people a year to a range of education, health, job skills and recreation opportunities in the natural environment.

• Deal with enquiries face to face, by email and over the phone, and lead on marketing and publicity to promote our education, volunteering and community opportunities.
• Be the first point of contact for new enquiries from volunteers, teachers, community groups and more, answering questions by phone and email, and welcome new visitors on site with induction tours or preliminary visits.
• Oversee the external publicity plan using social media, Eventbrite, digital newsletters and print media to promote our education, volunteering and community opportunities, and highlight the successes of our work.
• Plan, coordinate and support community events, training and room hire offer - working with staff, volunteers and external providers to ensure spaces are set up and accessible and that things go to plan on the day.
• Administer day to day systems around bookings, invoicing, procurement, filing, and some reporting and evaluation.
• Provide national support to our Business Solutions Manager, managing administrative aspects of the national fleet portfolio, ensuring compliance and responding to queries.

• Resident in the UK and have the right to work in the UK.
• Excellent organisational and communication skills.
• Experience in administrative work and in using publicity tools such as social media, Eventbrite, digital newsletters and print media.

TCV is committed to safeguarding the wellbeing of children and adults at risk. All employees are expected to follow TCV's Safeguarding Policy, complete mandatory safeguarding training, and promptly report any concerns. Safeguarding is a core part of working safely and responsibly at TCV.

We welcome applications from all individuals who wish to be part of our future, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. As a Disability Confident Employer, we offer interviews to all applicants who have a disability, impairment or mental or physical health condition who meet the minimum criteria for the job. We provide reasonable adjustments and are committed to having an inclusive and accessible recruitment process.

• A satisfactory police record check to include a basic disclosure check.
• Receipt of satisfactory references.
• Proof of eligibility to work in the national location for this role.