International Private Bank DDT (Digital & Data Transformation) - Product Owner - JPOI Platform Initiatives - Vice President (603)
The Digital and Data Transformation team within the Private Bank seeks a self motivated and experienced Product Owner to support our Digital Client Platform and operational processes. You should demonstrate a clear strategic vision and a strong commitment to platform transformation and modernization.
In this role you will demonstrate the ability to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to shape our digital product strategy and continually improve the client experience.
This role requires an AI first mindset, building a platform that anticipates client needs and scales across diverse user groups.
Key Responsibilities
- Develop and lead key digital initiatives seeking to reimagine the client experience, deepen client engagement with our digital platform and drive operational efficiency.
- Define strategy, operating model, and roadmap to achieve vision and business goals; own and drive the product roadmap to meet business objectives and provide a leading client experience, partnering with developers and UX designers.
- Lead the product development lifecycle ensuring sprint inputs and outputs are as envisioned, and provide direction and smart trade off decisions for the team.
- Collaborate with other product and requirement owners and designers to deliver end to end product and experience, and partner with Technology to triage issues until full resolution.
- Establish approach to pilot and rollout new capabilities, including objective and scope, communication, training and support, and feedback and metrics; embrace a fail fast mentality grounded in smart, calculated bets that deliver incremental value toward a long term vision.
- Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM.
- Participate and act as an internal advocate of data insights and analytics to guide the business's strategic priorities and decision making.
- Partner closely with global stakeholders to execute the roadmap and drive product initiatives, meeting critical deadlines and budget constraints.
- Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives.
- Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication.
- Drive planning, execution and Go To Market strategies for new releases.
- Build and present end to end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting.
- Champion shared components and reusable capabilities that drive scale and efficiency across the broader ecosystem, solving for the many without compromising impact.
Qualifications & Skills Needed To Succeed
- 7+ years of relevant product owner experience required, with a proven track record of delivery.
- Experience in Financial Services and Wealth Management; preferred.
- Extensive experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation.
- Proven ability to partner across functions and influence without authority, building consensus across diverse viewpoints in a complex, matrixed organization.
- Strong leadership capabilities for product and delivery teams; demonstrates exemplary ownership and high professional standards.
- Structured thinker, effective communicator with excellent written communication skills.
- Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.
- Highly self motivated, able to make decisions with incomplete information and remain calm under intense pressure.
- Experience working with Agile product teams and tools/processes (Scrum, Kanban, Jira, Confluence) and strong understanding of SDLC approaches, comfortable with ambiguity.
- AI first mindset in day to day product development.
- Strong problem solving skills, partnership mindset, and interest in digital solutions.
- Ability to define and execute product roadmap and business models.
- Ability to prioritize projects and efforts considering business and client needs, competitive and industry trends, resource and funding availability, and internal trade offs.
- Ability to manage tight delivery timelines and execute under pressure.
- Demonstrates degree of self motivation suitable for a start up team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines.
Desired Skills
- Product Manager background in digital platform infrastructure and modernization efforts, preferred.
- Strong knowledge and experience of digital client trends, especially in the banking sector.
- Thrives working in a fast paced, dynamic environment across digital groups and time zones.
- Advanced degree and technical background preferred.