Senior IT Project Manager / Programme Manager - CRM Transformation

  • Jobit
  • Horsham, Sussex
  • 31/05/2026
Full time Information Technology Telecommunications Management CRM

Job Description

An opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.

As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks.

This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits.

Responsibilities
  • Leading the end-to-end delivery of a CRM migration programme
  • Developing and maintaining the overall project plan, including key milestones and dependencies
  • Acting as the primary link between internal stakeholders and external system providers
  • Translating business requirements into clear delivery outcomes
  • Defining and documenting requirements for internal tools and system enhancements
  • Managing rollout activity across branch networks and supporting user adoption
  • Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership
  • Driving resolution of delivery risks, including integration, data, and adoption challenges
Qualifications
  • Previously worked as a Project Manager, Programme Manager or in a similar role
  • Proven experience delivering complex CRM or large-scale system implementations
  • Background in project delivery within multi-stakeholder and multi-site environments
  • Experience working with third-party suppliers or system vendors
  • Strong ability to manage full project lifecycles from initiation through to rollout
  • Highly organised with the ability to maintain clarity across complex workstreams
  • Able to identify risks early and implement practical mitigation strategies
Shift
  • Monday - Friday
  • 8:45 AM - 5:30 PM
What's on offer
  • Competitive salary
  • Company car or car allowance