ECI - United Kingdom is looking for a Service Desk Analyst to join our dynamic team in Greater London. In this role, you will provide exceptional desktop support and assist clients in the financial sector with their IT needs. Ideal candidates will have at least 2 years of end-user support experience and a strong understanding of Microsoft environments including Windows and Office 365.
Your responsibilities will include troubleshooting software and hardware issues, managing user accounts in Active Directory, and collaborating with IT teams to resolve service tickets. You'll work in a fast-paced environment, delivering solutions that meet client needs while maintaining a high standard of service.