Quality Manager

Ultra Intelligence & Communications Cyber (UK) Business is seeking an experienced individual to join the team as Quality Manager in the Cyber business, where we pioneer advanced cryptographic and key management solutions to keep vital information secure.

In this role you will lead and manage the operational performance of the Quality team in Cyber, equipping and enabling the business to achieve its objectives while ensuring products, services and projects consistently meet the highest standards of quality and compliance.

• Serve as technical lead for Quality activities across the Cyber business.
• Develop and implement best practice Quality policies and processes using recognised process performance methodologies.
• Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001.
• Lead audits and inspections, ensuring timely identification and closure of findings.
• Oversee corrective actions and ensure resolution of non compliance issues within agreed timelines.
• Report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators.
• Design and promote quality training programs and awareness initiatives across the organization.
• Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications.
• Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities.
• Champion the standardisation of processes across the Cyber business, ensuring compliance with UK legal and customer specifications.
• Lead the development and management of all Quality aspects within the Cyber supply chain.
• Oversee quality management for software, firmware, and hardware products.
• Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies.
• Manage and mentor direct reports (Quality Engineers), fostering a high performing team committed to continuous improvement.

• Demonstrable Quality management experience within the Aerospace/Defence industry.
• Demonstrable experience of ERP systems (preferably IFS).
• Demonstrable experience supporting organisations to achieve compliance with the AS 9100 series and ISO9001 standards.
• Skilled in implementing and maintaining a Quality Management System (QMS) - the BMS.
• Strong leadership skills with the ability to motivate and develop a small quality team.
• Excellent communicator and collaborator capable of influencing stakeholders and promoting quality initiatives.
• Proficient in data analysis, root cause identification, and problem solving to resolve quality issues.
• Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity.
• Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements.

• Experience of APQP and PPAP methodologies.
• Understanding of the engineering lifecycle to align quality practices with development stages.
• Membership or progress toward membership of the Chartered Quality Institute (CQI).
• AS9100 Lead Auditor certification, specific to aerospace and defence quality standards.

Applicants must be able to obtain and maintain a Security Clearance (SC) and be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance. Access to export controlled material may also be required.

• Participation in an Annual Bonus Scheme
• Private Medical Cover
• 25 days' holiday (plus Bank Holidays) with an option to buy an extra 5 days
• Pension Contribution
• 4 Life Assurance Cover
• Flexible working hours with an opportunity for a 1pm finish on a Friday
• Flexible benefits including cycle to work scheme, will writing and more
• Security Clearance Allowance - where relevant and subject to you holding the required security clearance

At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status and we support flexible working arrangements wherever possible. If you have any issues with your application, please email .