Salary £20k
Are you a recent graduate with experience in 1st/2nd line support? Do you want a challenge and want to learn from a team of experienced IT professionals?
We have a position available for a System Administrator, where you will be part of a team managing Mac OS, Windows infrastructure, Netgear/Juniper networks, and have recently moved to Office 365, SharePoint Online, and Azure.
Having a solid understanding of Windows and network security, plus experience in troubleshooting, would be great, but you will also learn a lot on the job. This role gives exposure to a large and growing network while being part of a team that supports your future IT career.
Your principal duties will include (but are not limited to):
- Provide 1st/2nd line support to users in the business via phone, email, and remote connections.
- Provide support when technicians are on annual leave, busy, or as required by the business.
- Administration and support of computers, printers, laptops, IP deskphones.
- Administration and support of phone systems.
- Inventory management.
- Liaise with 3rd parties when required.
- Participate in ad-hoc projects.
- Hardware/software fault finding and resolution.
- System builds, software installations, and configuration.
- Help ensure the company's systems align with industry accreditations such as ISO27001 and Cyber Essentials certificates, and other regulations such as GDPR.
Desirable Skills / Personal Qualities
- A passion for IT.
- IT related degree, diploma, or other professional qualifications.
- Excellent communication skills.
- A people oriented attitude.
- Good problem solving skills and experience.