IT Helpdesk Apprentice - Fast, Customer-Focused Support

  • Oxfordshire City Council
  • Reading, Berkshire
  • 30/05/2026
Full time Information Technology Telecommunications IT Support

Job Description

Do you have a genuine interest in IT? The First Line IT Support serves as the initial point of contact for internal users seeking assistance with IT issues. This role focusses on delivering fast, accurate, and customer centric support while ensuring issues are triaged effectively and resolved or escalated appropriately.

The Blade
Abbey Square
Reading
RG1 3BE
United Kingdom