Job Description
Find your next tech and IT Job or contract role. LA International Computer Consultants Ltd
Service Delivery Manager (Process Owner) Must have an Active DV Clearance This position requires a strong technical background, excellent stakeholder management capability and deep understanding of ITIL service management practices. Key Responsibilities Oversee end to end delivery of Service Asset and Configuration Management activities. Ensure services are delivered in line with agreed SLAs, KPIs and compliance requirements. Monitor service performance metrics, analyse trends and produce reporting for stakeholders. Act as the main customer contact for Service Asset and Configuration Management activities. Manage incident, problem and change management processes aligned to ITIL best practice. Coordinate with infrastructure, development and support teams to resolve issues and deliver improvements. Drive continual service improvement initiatives based on operational performance and customer feedback. Manage third party suppliers and vendor relationships where required. Support governance, audit and compliance activities. Skills and Experience Required Strong experience within IT Service Delivery or IT Operations environments. Strong understanding of ITIL v3 or ITIL v4 frameworks. Experience using ServiceNow, Jira Service Management or CASD. Strong stakeholder management and customer engagement capability. Strong analytical and problem solving skills. Experience managing cross functional technical teams within complex environments. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Start date As soon as possible
Duration 6 months
Location RG29 1BY, Hart, England, United Kingdom
LA International Computer Consultants Ltd
Commercial Manager - QDC - Hybrid Must have an Active SC Clearance The Commercial Manager will work closely with Legal, Commercial, Sales, Delivery, Procurement and Finance teams to ensure contractual obligations are effectively managed while minimising legal and commercial exposure. Key Responsibilities Lead Qualified Defence Contract (QDC) single source contract management and negotiations. Prepare Statements of Work and contractual documentation for governance approval. Construct overall QDC deal structures alongside internal stakeholders and Legal & Commercial teams. Provide QDC cross training and guidance to internal commercial managers. Collaborate with delivery and operational teams to support strategic business goals. Maintain contract documentation and ensure compliance with governance procedures. Create and manage templates for SOWs, change orders and contractual agreements. Support BAU contract management activities and customer reporting requirements. Participate in customer meetings and governance forums. Ensure all contractual changes and proposals are reviewed in line with DOFA and Legal & Commercial requirements. Support dispute management, delay resolution and negotiation strategy development. Skills and Experience Required Strong experience within Commercial Management and contract governance environments. Proven experience managing QDC and single source defence contracts. Strong understanding of contractual negotiations and delivery frameworks. Knowledge of IT law, GDPR and commercial legislation. Strong stakeholder management and communication capability. Experience working within secure, regulated or defence environments. Ability to manage contractual risk, governance and compliance activities effectively. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Start date As soon as possible
Duration 6 months
Remote type Hybrid
Location Bracknell Forest, United Kingdom
LA International Computer Consultants Ltd
Solution Architect - Managed Service Lead Must have an Active DV Clearance This role is responsible for leading technical delivery across secure managed services and supporting the strategic direction of complex infrastructure and workplace platforms. The successful candidate will work across multiple technical workstreams and provide leadership within a highly secure delivery environment. The Solution Architect - Managed Service Lead will work within a multi skilled Agile team environment across security, service and technical delivery functions. Key Responsibilities Own and drive technical delivery of managed service components from design through to live deployment. Collaborate with other Managed Service Leads across multiple technology areas to improve delivery cohesion and efficiency. Contribute to strategic roadmaps and technical direction across platform and workplace services. Act as the technical lead for delivery teams and customer stakeholders. Provide architecture governance and ensure solutions align to customer requirements and overall design vision. Ensure integrity, resilience and compliance across customer environments. Support Agile delivery methodologies and continuous improvement initiatives. Skills and Experience Strong experience delivering secure, resilient and large scale IaaS, PaaS and Workplace solutions. Experience creating and owning HLDs and LLDs. Strong problem solving and technical design capability. Experience leading and motivating multi skilled technical teams. Strong understanding of Agile delivery methodologies. Excellent stakeholder engagement and communication skills at senior level. Experience operating within highly secure and mission critical environments. Single UK nationality with active DV clearance required. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Start date As soon as possible
Duration 6 months
Location RG29 1BY, Hart, England, United Kingdom
LA International Computer Consultants Ltd
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