Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The PPM & CMMS Administrator
The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision making.
Key Responsibilities Planned Maintenance Administration
- Process approved changes to planned preventative maintenance (PPM) records
- Update PPM schedules, dates, and asset links as instructed
- Apply corrections to maintenance records where errors are identified
- Support bulk updates and backlog reduction activities
- Ensure maintenance records are complete and accurate
CAFM Data Entry & Data Quality
- Carry out routine data entry and updates within the CAFM system
- Ensure mandatory fields and references are completed correctly
- Maintain consistency in naming conventions and data structures
- Identify data errors or inconsistencies and flag them for review
- Follow documented processes and instructions precisely
Asset-Related Maintenance Support
- Support maintenance readiness for new or updated assets
- Assist with asset linked maintenance updates as instructed
- Support maintenance aspects of project handovers where required
Workload & Backlog Support
- Assist with clearing CAFM and PPM backlogs
- Track completion of assigned tasks
- Maintain simple records of completed work
- Prioritise tasks as directed by the Data & Performance Manager
Person Specification Essential Experience
- Experience in an administrative role within facilities, maintenance, or property environments
- Hands on experience using a CAFM or CMMS system
- Experience handling structured data or system records
- Experience managing high volume and detail focused administrative tasks
Essential Skills
- Excellent attention to detail and accuracy
- Confidence working with systems and data
- Ability to follow processes and written instructions
- Good organisation and time management skills
- Basic understanding of planned maintenance concepts
Desirable Experience
- Experience working with PPM and asset data, or maintenance systems
- Awareness of maintenance standards such as SFG20
- Experience supporting backlog remediation or data quality initiatives
Personal Attributes
- Methodical and process driven
- Reliable and consistent in system use
- Comfortable with repetitive, accuracy focused work
- Supportive, team oriented approach
Salary & Benefits
Competitive salary with a comprehensive benefits programme, including mental, physical, emotional and financial health support for you and your family.