Senior Digital and IT Support

Salary £37,134 - £43,680 per annum (Career graded).

Package: Full time, Fixed Term Contract and Secondment Opportunity until 31st August 2028.

About the role

• Exciting opportunity to be part of the Schools Senior Digital and IT Team on a 2 year Fixed Term contract.
• Use of a car is essential as this role is mainly based at school sites in Hounslow.
• Primarily provide technical support to school ICT systems across all Windows 11 desktops, laptops, Chromebooks, Apple and Android devices, Audio Visual equipment, printers and servers.
• Opportunity to develop skills in Office products including Office 365, Google Workspace, Sophos antivirus, server management, Unifi Wi Fi system, networking, web filtering, mobile device management, CCTV and telephony.

About the team you'll be working in

• Schools Digital and IT, a dedicated team within the IT department of Hounslow Council specialising in IT solutions for education.
• Support teachers and students in the classroom and work with the SLT team on improvement plans.
• Report to the Schools Digital & IT Support Lead and work with other Cloud & Platform and Senior Digital and IT colleagues.

About you

• Good understanding of requirements and responsibilities of working within a school environment.
• Flexible with excellent communication skills, enthusiastic and able to work with a range of people as part of a team, but also independently.
• Experience of working within an ICT environment, diagnosing and solving technical problems.
• Good understanding of networks, LAN, WAN and internet topologies and protocols as well as Server management (2019/2022).
• Ensure IT related services & security systems are working and up to date, i.e. Sophos Antivirus, School Applications, CCTV, Telephony, Wi Fi system, MDM, Backups, User permissions and filtering, WSUS.
• Use of a car is essential for this role as you will be travelling to schools in the Borough.

Essential for the role:

• Enhanced DBS.

Disability confident employer - reasonable adjustments are made to accommodate candidates.

Interviews for this job will be held during week commencing 15th June 2026.

Email:

Telephone:

(Internal applicant - please seek line manager approval before applying for this role as secondment.)